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Grand Hotel Tijuana

3.5 out of 5.0

Recent guest reviews

The room and specially the restroom was really small and crowded.

Nice hotel. Liked everything except the pool area. The jacuzzi was always cold and there isn't enough sitting areas with shade

Some of the rooms I stayed didn't have hot water. Also the toilet was not flushing correctly. Needs upgrades.

We stayed 2 days in the hotel, when we first entered the lobby we were like this is a nice hotel wondering why its cheaper then when we enter the elevator and got out on our floor, everything was old not looking good and room also looked very old & old carpet, its not bright it wasnt a warm feeling staying there. being a 3.5star rated we were expecting atleast refrigerator in the room but they dont have it, with the baby it was bit difficult, no microwave any where in the hotel to heat up food. Better pay $20 extra and stay and Hyatt Place near by.

For the price, a nice place to stay. The staff is great and helpful.

I had a good experience at this hotel. Clean and located close to everything!

Nice atmosphere pool nice food great I would stay again

I was placed in a smoking room i do not smoke because they not have anything else

I booked this hotel thinking that it was as nice on the outside as the inside but well this room had a strange musty smell needed to be cleaned thoroughly or might be that its old. And when they say checkin time is at 3 they mean it we got there tired from rosarito at 1:30 and they literally said we don't do early checkin so that already kills your day. The best in this hotel is the pool very warm and refreshing . Also if you ask for any shampoo or conditioner expect a 30-40 min wait. So we will definitely not be staying here again.

All services received at the Hotel were extremely positive. The staff very friendly, knowledgeable and helpful. Over all a very pleasant stay considering I was there for the Bariatric Surgery. The hotel staff and the Lighter Me staff made the whole experience very tolerable. Thank you all very, very much. Jill Poynor

Great location Reasonable rates Nice staff Perhaps a small refrigerator would be a nice addition

Beautiful, clean rooms with attentive staff and great location, within walking distance of great restaurants and shipping.

Very nice hotel, the staff no so good they Mede paid in advance for the nights I was going to stay in the hotel Other then that. No problems

Maybe because I'm a business consultant for Public Relations, Customer Experience and Marketing I tend to expect employees to live the Brand all the the time. I do find it very disrespectful when a Front Desk employee don't even greet the Customer or make them wait "just because". I provide these feedback because I know that it's happening to me. Most likely is happening to a lot of Customer that won't even bother to return. To be as old as it's I can say that the place is a Las Vegas type of Hotel. Big, confortable, well located, and affordable.

Overall a good experience I stayed there several times but this time I had no help from the staff with my luggage I'm aware I know the way but doesn't hurt to help with the door the luggage and taxi not cool

Room was comfortable except pillows were to small.

This weekend was better at the check in ,we had to sign in early at 9 am then had to come back at 3

Ok this time check in was better but we sign in like 9am and went back at 3

I think is the fanciest hotel in Tijuana, and the talest building there. In general, the appearence is good when talkinb about the hallways and lobby. But im not sure i can say the same about the rooms. The furniture and the general look of the rooms feels kind of old, it might need a little remodeling. I mean, nothing is broken or ugly, but it looks old and not to inviting when you walk in, i would have wanted the tub to be bigger too. But, still a great place to have a nice vacation with family or friends. The room service is just awesome. The pool area is really nice, they have these big beds with shade, a bar and a jacuzzi next th the pool. The pool dept is not great (1.5M), but it also means is safe for most kids. I would definitely come back anytime.

Blvd. Agua Caliente #4558 Tijuana BC

Hotel highlights

  • Walking distance to Club Campestre Golf Course
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Grand Hotel Tijuana places you within a 10-minute stroll of Club Campestre Golf Course and Paseo Chapultepec. This 365-room, 3.5-star hotel has conveniences like a casino, an outdoor pool, and a 24-hour health club. It's near the airport and also near Caliente Racetrack Casino and Agua Caliente Racetrack.


Dining

Enjoy a leisurely bite to eat at Plaza Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 1 PM.


Rooms

The 365 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and ironing boards. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and rooms also include desks. Housekeeping is available once per stay.


Property features

Guests of Grand Hotel Tijuana enjoy a casino, a nightclub, and an outdoor pool. Extended parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this golf hotel include a 24-hour health club, free WiFi in public areas, and 11 meeting rooms.

Room options

Standard Room

Full 2 | Sleeps 4

Executive Room

King 1 | Sleeps 4

Executive Double Room (Grand Club)

Full 2 | Sleeps 4

Room (GRAND CARE)

King 1 | Sleeps 4

Guest reviews for Grand Hotel Tijuana

Everyone (31) Business (7) Couples (5) Family (5) Friends (2) Other (2)
3
Everyone

The room and specially the restroom was really small and crowded.

By on Jul 19, 2017

4
Everyone

Nice hotel. Liked everything except the pool area. The jacuzzi was always cold and there isn't enough sitting areas with shade

By on Jul 9, 2017

4

decent but needs upgrades in some of the rooms

Everyone

Some of the rooms I stayed didn't have hot water. Also the toilet was not flushing correctly. Needs upgrades.

By , from California on Jul 3, 2017

3
Families

We stayed 2 days in the hotel, when we first entered the lobby we were like this is a nice hotel wondering why its cheaper then when we enter the elevator and got out on our floor, everything was old not looking good and room also looked very old & old carpet, its not bright it wasnt a warm feeling staying there. being a 3.5star rated we were expecting atleast refrigerator in the room but they dont have it, with the baby it was bit difficult, no microwave any where in the hotel to heat up food. Better pay $20 extra and stay and Hyatt Place near by.

By on Jul 1, 2017

3

grand hotel, tijuana

Everyone

For the price, a nice place to stay. The staff is great and helpful.

By on Jun 6, 2017

4

close to bars and great restaurants

Everyone

I had a good experience at this hotel. Clean and located close to everything!

By , from L.A on May 8, 2017

5

nice but needs mini fridge in rooms

Everyone
My girls loved it

Nice atmosphere pool nice food great I would stay again

By , from california on Apr 28, 2017

1
Everyone

I was placed in a smoking room i do not smoke because they not have anything else

By on Apr 10, 2017

2

very disappointing

Families

I booked this hotel thinking that it was as nice on the outside as the inside but well this room had a strange musty smell needed to be cleaned thoroughly or might be that its old. And when they say checkin time is at 3 they mean it we got there tired from rosarito at 1:30 and they literally said we don't do early checkin so that already kills your day. The best in this hotel is the pool very warm and refreshing . Also if you ask for any shampoo or conditioner expect a 30-40 min wait. So we will definitely not be staying here again.

By , from Los Angeles CA on Mar 30, 2017

5

very enjoyable

Everyone

All services received at the Hotel were extremely positive. The staff very friendly, knowledgeable and helpful. Over all a very pleasant stay considering I was there for the Bariatric Surgery. The hotel staff and the Lighter Me staff made the whole experience very tolerable. Thank you all very, very much. Jill Poynor

By , from Arkansas on Mar 21, 2017