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Quartz Hotel & SPA

4.5 star property
Luxury hotel with an outdoor pool connected to a shopping center in Tijuana
VIP Access

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Photo gallery for Quartz Hotel & SPA

49-inch flat-screen TV with satellite channels, TV
Property video
Hot stone massages, deep-tissue massages, Swedish massages
Master Suite | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Place, Av Revolución
    ‪17 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.2 out of 10
Wonderful
(45 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.0 out of 10
Wonderful
(46 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Queen Room with Accessible Bath

Queen Room with Accessible Bath | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Queen Room with Accessible Bath

9.6 out of 10
Exceptional
(5 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tijuana

Located in Zona Rio, Quartz Hotel & SPA is a leisurely stroll from popular sights such as Centro Cultural Tijuana and San Ysidro Border Crossing. This 155-room, 4.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Tijuana and also close to Tijuana Wax Museum and Plaza Rio Commercial Center.

What's nearby

  • New City Medical Tower - 2 min walk - 0.1 miles
  • Centro Cultural Tijuana - 8 min walk - 0.5 miles
  • Tijuana Customs - Garita El Chaparral - 15 min walk - 0.8 miles
  • Plaza Rio Commercial Center - 15 min walk - 0.8 miles
  • Av Revolución - 17 min walk - 0.9 miles

Getting around

  • San Ysidro Transit Center Station - 14 min walk
  • San Diego Santa Fe Depot - 18 min drive
  • Tijuana Intl. Airport (TIJ) - 16 min drive

Restaurants

  • ‪Le Bon Café de Paris - ‬3 min walk
  • ‪Tortas Javier - ‬3 min walk
  • ‪Farmer’s Table - ‬2 min walk
  • ‪burros don polo - ‬9 min walk
  • ‪Tacos De Pescado Alicia - ‬10 min walk

About this property

Quartz Hotel & SPA

Luxury hotel with an outdoor pool connected to a shopping center in Tijuana
Guests staying at Quartz Hotel & SPA enjoy an outdoor pool, a gym, and a sauna. Self parking is available for USD 6 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a conference center.
49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, laptop-compatible safes, and desks are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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9.2 out of 10, Wonderful, 4,157 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (56 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 6 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Frequently asked questions

Are free cancellation options available at Quartz Hotel & SPA?

Quartz Hotel & SPA provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quartz Hotel & SPA?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Quartz Hotel & SPA on Mar 1, 2026 start from $180.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Quartz Hotel & SPA?

This hotel is situated in Zona Rio within a short 12-minute walk of San Ysidro Border Crossing and also 12 minutes on foot from Centro Cultural Tijuana. You'll also find Las Americas Premium Outlets and CAS Visa USA within a short drive.

Is parking available on site at Quartz Hotel & SPA?

Yes, parking is offered for USD 6 per day.

Is there a spa at Quartz Hotel & SPA?

Spa services at the hotel include deep-tissue massages and facials.

Does Quartz Hotel & SPA feature a casino?

No, Quartz Hotel & SPA doesn't have a casino.

Will I find an indoor pool at Quartz Hotel & SPA?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Quartz Hotel & SPA?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Does Quartz Hotel & SPA have a hot tub?

Yes, this hotel has a spa tub.

Does Quartz Hotel & SPA feature a restaurant that includes a breakfast menu?

Yes, Quartz Hotel & SPA serves free full breakfasts at Boka each morning.

Will Quartz Hotel & SPA allow pets to stay free of charge?

No, pets and service animals aren't allowed at Quartz Hotel & SPA.

Are there connecting rooms at Quartz Hotel & SPA?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quartz Hotel & SPA?

The closest major airport to Quartz Hotel & SPA is Tijuana Intl. Airport (TIJ), which is 4.5 mi away (16 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 20 mi away (36-minute drive).

Are there rooms with balconies at Quartz Hotel & SPA?

No, at Quartz Hotel & SPA, there aren't any guestrooms that list a balcony.

Does Quartz Hotel & SPA offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Quartz Hotel & SPA.

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1054 out of 1401 reviews
Rating 8 - Good. 180 out of 1401 reviews
Rating 6 - Okay. 70 out of 1401 reviews
Rating 4 - Poor. 38 out of 1401 reviews
Rating 2 - Terrible. 59 out of 1401 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

ERIC

Stayed 1 night in Dec 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Stayed 1 night in Nov 2025

10/10 Excellent

Manjunatha

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property with an amazing swimming pool! The breakfast was good! The hotel is located inside the plaza, where you'll find the Hospital restaurant and a hair salon.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brianna

Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room !
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo, Temple City

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Jenifer

Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2025

10/10 Excellent

mario

Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Stayed 1 night in Nov 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities
Staff is always helpful and kind. Room was immaculate Food is superb
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Excellent attention
Stayed 1 night in Nov 2025

2/10 Terrible

Raul

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Nos dieron una habitación para discapacitados y cuando lo trate de cambiar un empleado de nombre Oscar grosero y prepotente dijo que todas la habitaciones eran así por reglas del hotel por supuesto era mentira porque no era la primera ves que me hospedaba en ese hotel. El aire acondicionado no servía cuando llamé que lo arreglen me dijeron que así eran los aires del hotel que me podían traer un ventilador así que tuve un ventilador para aguantar el calor tuve que salirme de la habitación porque el calor era insoportable. Por supuesto no me quisieron reembolsar mi dinero me dijeron que hablara con expidia La TV no sirve no tienen botones de tu auto al hotel ya que llegas tú cargando todo tu equipaje desde el auto al hotel ya te quieren ayudar. En conclusión un completo desastre para el precio no vuelvo a quedarme en ese pseudohotel y sus empleados poco profesionales groseros y que no saben diferenciar entre una habitación para incapacitados y otra que no es en especial Osacr en recepción 👎👎👎👎👎
Stayed 1 night in Nov 2025

10/10 Excellent

Genoveva, Pauma Valley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Alejandro

When we arrived to the hotel they offered no valet service. We parked in a parking structure aside from the hotel. There were no bell me to help us with our luggage. We arrived a bit early and weren’t able to check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Business traveler
Disliked: Property conditions & facilities, room comfort
The hotel looked OK, but there wasn’t very many restaurants to eat in the area and the breakfast was made with seed oil so you couldn’t eat the vegetables. The coffee was sour and one morning the server decided to take quite a large tip from me saying that he didn’t have any change. I had to go downstairs in order to get ice. There’s no ice machines on the floors. The only positive is that it’s attached to a hospital where we had surgery. Other than that I would definitely stay down the street at a better hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Location is great if you are going to NewCity Medical Plaza and free breakfast. The beds are a little on the hard side but better/sifter than the Hyatt (which also has free breakfast). Hotel Lucerna has the best/softer beds but more $$$ and no free breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Edith

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

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