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City Express Tijuana Río

2.5 out of 5.0

Recent guest reviews

City Express its locatedin the Zona Rio of Tijuana, (aka the nice area). It is near of everything. Plaza Rio, Museum of Arts, Dog Track, and Soccer Stadium. We use it alot when we go see soccer games.

Overall just good, check in and out very efficient and fast. Lack of parking spaces. Located in a Nice area.

when I arrived ,I checked in very fast,the room was very nice,clean.no bad smells the a/c worked nice,all was nice and easy,we stayed there because is close to all restaurants,and clubs,the mall is across the street.all good, thanks,and I will be staying there again.

I have stayed at City Express many times. But its coming to an end. I reserve a room for 1 night. I like the location of the hotel next to Plaza Rio. Im very disappointed that the hotel did not try to compensate an any way. The morning of checking out we were woken up by the fire alarm at 5:45 am. We had no clue what was happening. I called the front desk to let them know that the fire alarm turned on while we were dead asleep. It took them 20 mins to come to the room. And the only thing thay kept saying sorry. We were so disappointed tbat we let the hotel. We coundnt go back to sleep. We still.had 5 hrs before check out. And they didnt care that we were leaving early. Due to the insensitive actions of the hotel im giving them a low score

Second time I stayed in this hotel love the breakfast the location and is very comfortable and quiet in the area totally recommend

Nice hotel near plaza and the soccer staium is minutes away

Hotel is great. Staff very nice and helpful...rooms are clean, quiet, the only drawback are the beds. I thought they were too hard for me...but other than that I would still recommend the hotel..the area where it is at is safe and close to stores.

really good place to stay. No more comments about it

It was a perfect ending for our US trip very near to the airport and god breakfast

Daily room service should be done early and not at 5 PM. My room was made at 5PM, practically I was able to go to bed on an undone bed/room. The hotel should make an effort in cleaning rooms earlier.

The location is good because it's near Plaza Rio and you can take cabs to other parts of Tijuana. However, The Air Conditioning at this hotel didn't work very well in my room. It was colder in the hallway and lobby than in my room. I told the front desk about it and they sent someone to look at it but the person just said 'It's fine and working. The wifi was very slow and would not work at times.

The hotel was okay, nothing fancy the rooms were simple. The beds weren't that comfortable. TV didn't have many channels to choose from. Overall it was an okay hotel.

This is my second stay here. The first time I had a regular room with a single bed. AC was nice and cool, very spacious room, had a mini fridge. I was in heaven and that's why I stayed again this time. However, this time around I requested a double bed. To my disappointment this room was smaller than the single bed room, AC did not cool down the room at all, bathroom was smaller, and there was no fridge. This sadly was my last time at the City Express Rio.

it was great. Perfect. staff was great at all times. Room was really clean. Breakfast was nice and everything clean. The best.

was okay except that we got our room till 4:15 pm not really good when you make reservation in advance

The room was not ready by the time specified. Cleanliness of room was poor. TV did not work.

Simple and clean but wifi didn't work while my stay 27-30 of November.

The places is no e and vera clean, but is ver y small, the bathroom so big ad nice

Good price & location, internet and breakfast free

My opinion is as follows: CONS: We felt our 5th floor room was kind of gross, we saw multiple hairs on the bathroom sink and toilet. The sink drain was slow. The carpet felt gross on the feet but made my feet less brown than the much more costly Camino Real Tijuana carpet which did not feel gross. Very small tv, but great internet. The bed sheets felt like they had not been rinsed enough. The City Express Insurgentes was much better for us, more modern and seemingly cleaner, and across from Macroplaza. PROS: They let us have a 4pm checkout which pretty much made up for the grossness of our room. Staff friendly and responsive. The breakfast was decent.

Dr. Atl No.6 Col. Zona Rio Tijuana BC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in Rio Tijuana within a short walk of Plaza Rio Commercial Center, City Express Tijuana Río is within a mile (2 km) of Hidalgo Market. This 131-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's also close to Club Campestre Golf Course and Centro Cultural Tijuana.


Dining

Free continental breakfast is offered each morning.


Rooms

The 131 rooms are air-conditioned and have free bottled water and desks. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet.


Property features

At City Express Tijuana Río, guests have access to a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a TV in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for City Express Tijuana Río

Everyone (8) Couples (11) Business (3) Family (14) Other (5) Friends (12)
5

nice hotel near everything

Everyone

City Express its locatedin the Zona Rio of Tijuana, (aka the nice area). It is near of everything. Plaza Rio, Museum of Arts, Dog Track, and Soccer Stadium. We use it alot when we go see soccer games.

By , from Mexicali on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Traveler: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Sincerely, Jorge Peon Front Desk Manager City Express Tijuana Rio

3

good location

Everyone

Overall just good, check in and out very efficient and fast. Lack of parking spaces. Located in a Nice area.

By on May 31, 2017

Review comment responded on Jun 2, 2017

Dear LR: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely, Jorge C. Peon Front Desk Manager City Express Tijuana Rio

5

day off tin tijuana

Everyone

when I arrived ,I checked in very fast,the room was very nice,clean.no bad smells the a/c worked nice,all was nice and easy,we stayed there because is close to all restaurants,and clubs,the mall is across the street.all good, thanks,and I will be staying there again.

By , from san diego on May 30, 2017

Review comment responded on Jun 2, 2017

Dear sal: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely, Jorge C. Peon Front Desk Manager City Express Tijuana Rio

3

needs improvement

Everyone

I have stayed at City Express many times. But its coming to an end. I reserve a room for 1 night. I like the location of the hotel next to Plaza Rio. Im very disappointed that the hotel did not try to compensate an any way. The morning of checking out we were woken up by the fire alarm at 5:45 am. We had no clue what was happening. I called the front desk to let them know that the fire alarm turned on while we were dead asleep. It took them 20 mins to come to the room. And the only thing thay kept saying sorry. We were so disappointed tbat we let the hotel. We coundnt go back to sleep. We still.had 5 hrs before check out. And they didnt care that we were leaving early. Due to the insensitive actions of the hotel im giving them a low score

By , from san diego on Jul 19, 2016

4

close to downtown

Everyone

Second time I stayed in this hotel love the breakfast the location and is very comfortable and quiet in the area totally recommend

By , from cincinnati on Apr 20, 2016

5
Everyone

Nice hotel near plaza and the soccer staium is minutes away

By , from Mexicali on Apr 18, 2016

5

safe hotel area...

Everyone

Hotel is great. Staff very nice and helpful...rooms are clean, quiet, the only drawback are the beds. I thought they were too hard for me...but other than that I would still recommend the hotel..the area where it is at is safe and close to stores.

By , from Los Angeles, CA on Mar 1, 2016

5

nice hotel

Everyone

really good place to stay. No more comments about it

By , from Chandler AZ on Feb 25, 2016

4

return from us

Families

It was a perfect ending for our US trip very near to the airport and god breakfast

By on Oct 20, 2015

4

family trip

Families

Daily room service should be done early and not at 5 PM. My room was made at 5PM, practically I was able to go to bed on an undone bed/room. The hotel should make an effort in cleaning rooms earlier.

By on Sep 22, 2015