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Hotel El Refugio

2.5 star property

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Photo gallery for Hotel El Refugio

Hallway
Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace
Classic Room, 1 Queen Bed | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Exterior
Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237
  • Place, Presa Abelardo L. Rodriguez
    ‪15 min drive‬
  • Place, El Trompo Interactive Museum Tijuana
    ‪21 min drive‬
  • Place, Macroplaza Insurgentes
    ‪21 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tijuana

Hotel El Refugio places you within a 10-minute drive of Presa Abelardo L. Rodriguez and Amigos del Artes. This 40-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Presa Abelardo L. Rodriguez - 15 min drive - 9.1 miles
  • Parque Morelos - 21 min drive - 7.9 miles
  • El Trompo Interactive Museum Tijuana - 21 min drive - 7.7 miles
  • Macroplaza Insurgentes - 21 min drive - 7.7 miles
  • Alameda Otay - 23 min drive - 14.4 miles

Getting around

  • Tijuana Intl. Airport (TIJ) - 30 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬13 min walk
  • ‪Carl’s Jr. - ‬2 min drive
  • ‪Hong Bun Buffet - ‬5 min walk
  • ‪Mariscos Tito's - ‬7 min walk
  • ‪Tijuanita La Loca - ‬2 min drive

About this property

Hotel El Refugio

At Hotel El Refugio, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. This smoke-free hotel also has a porter/bellhop.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and designer toiletries. Free local calls are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 1:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.

Property is also known as

TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
Hotel HOTEL EL REFUGIO
Hotel El Refugio Hotel
Hotel El Refugio Tijuana
Hotel El Refugio Hotel Tijuana

Frequently asked questions

Is free cancellation available at Hotel El Refugio?

Hotel El Refugio offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel El Refugio?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Hotel El Refugio on May 7, 2026 start from $30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel El Refugio?

This hotel is located in Tijuana, close to Chevron Stadium, Macroplaza Insurgentes, and El Trompo Interactive Museum Tijuana. You'll also find Amigos del Artes and Presa Abelardo L. Rodriguez within a short drive.

Is there parking available at Hotel El Refugio?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel El Refugio feature a casino on the premises?

No, Hotel El Refugio doesn't have a casino.

Is there an indoor pool at Hotel El Refugio?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Refugio?

Amenities at this hotel that appeal to couples include a rainfall showerhead and concierge services.

Are there hot tubs at Hotel El Refugio?

No, there isn't a spa tub at this hotel.

Does Hotel El Refugio have a restaurant with a breakfast menu?

No, Hotel El Refugio doesn't have a restaurant that serves breakfast.

Does Hotel El Refugio allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Refugio.

Are there connecting rooms at Hotel El Refugio?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel El Refugio?

The closest major airport to Hotel El Refugio is Tijuana Intl. Airport (TIJ), which is 14.6 mi away (30 minutes by car). Another top airport is San Diego, CA (SEE-Gillespie Field), which is around 25.3 mi away.

Are there rooms with balconies at Hotel El Refugio?

No, there aren't any guestrooms at Hotel El Refugio that offer a balcony.

Hotel El Refugio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 111 reviews
Rating 8 - Good. 27 out of 111 reviews
Rating 6 - Okay. 22 out of 111 reviews
Rating 4 - Poor. 9 out of 111 reviews
Rating 2 - Terrible. 17 out of 111 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was red stains on the drapes like a scene from a horror movie, cigarette burns on the bed. Bathroom was dirty and it was a motel for solicitation of prost. not a hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Maritza

Stayed 1 night in Sep 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice qyu
Stayed 2 nights in Jun 2025

10/10 Excellent

Rolando

Liked: Cleanliness
Stayed 7 nights in Jan 2025

4/10 Poor

Julian

Traveled with family
Stayed 2 nights in Jan 2025

8/10 Good

Raul

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2024

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Jul 2024

6/10 Okay

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

david, riverside

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility
Stayed 1 night in Mar 2024

10/10 Excellent

david, riverside

Stayed 1 night in Feb 2024

10/10 Excellent

david, riverside

Liked: Cleanliness, staff & service, property conditions & facilities
The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Rosario

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again
Stayed 1 night in Dec 2022

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did my reservation tru Hotels.com and when I get to hotel they told me that they don’t have any reservation for me and they Ofer me a room paying a lot more than I supposed to pay whit my reservation and they give me a dirty room whit no A/C a lots of noise kids running around and knocking on our door and running away like 3 times and the girls at the reception really bad actitud and bad customer service.!!
Stayed 1 night in Sep 2022

8/10 Good

Maria, Murrieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Aug 2022

2/10 Terrible

Yeney

Stayed 1 night in Apr 2022

10/10 Excellent

John

Stayed 5 nights in Mar 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Less then average hotel/motel

A/C front cover was broken and the remote control didn’t work. We had to wait for maintenance guys to program it.
Stayed 1 night in Mar 2022

6/10 Okay

Monica

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Disappointed in Tijuana

There were some issues when we checked in. The first question I was asked by the attendant let you know the kind of hotel this was. When I arrived, the "service window" had dark film on it so you would not see the person on the other side. That was weird. I heard a voice from the other side of the window asking me if the stay was only 4 hours or the whole night. At that moment I thought "oh, what did I do?!”. I said I had a reservation via hotels.com but I wanted to check the area first. I walked the area and it seemed ok. I came back and she pulled my reservation info and proceeded with the checking in. I was told the price and I gave her my credit card. She told me that they DO NOT take credit cards, ONLY cash. I was tired and the neighborhood was sketchy, it was late and it was getting dark; so I went ahead a paid with cash. I was given my room number in the third floor! The bottom units were empty, so I asked for a first floor unit. She said she didn't have anything available. I guess the first floor units are for the 4 hour stays. The room I came in first was not done and there were blood stains on the sheets. I went downstairs and spoke with the attendant. She assigned me another room. The AC was working but the front cover of unit was not on the unit. The room was clean and all items worked, it just looked in real bad shape. I guess that's why they don't take credit cards, so you can't dispute the stay. Nope, I won't stay there again.
Stayed 1 night in Oct 2021

2/10 Terrible

Roberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was not reservations
Stayed 2 nights in Oct 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Luis, Washington

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
You have very limited amenities, its ok and cheap if you are just looking for a place to spend the night. The staff was friendly and helpful.
Stayed 5 nights in Aug 2021

2/10 Terrible

jesus t

Stayed 1 night in Aug 2021

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