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Prima City Hotel

0.0 out of 5.0

Recent guest reviews

Very nice experience here. The rooms are on the small side but definitely enough space for a single traveler or couple. Cleaned daily, some areas could use a deep cleaning. Reception was friendly and helpful, good wifi, and cute furniture. The location is the best part as there were stores and restaurants all around. About a block from the beach as well. Very hip and fun area. Also, lots of stuff open on Shabbat, if that is a concern. I didn't get a chance to try the restaurant (Mapu), but the breakfasts were very impressive. Great selection and food was very tasty. Only complaint would be the elevators, which fit 2-3 people tightly, and maybe 1 person at a time with luggage. The hotel is small so it's not a huge issue, but can be annoying sometimes. I would definitely stay here again.

We stayed at Prima City for about a week, on business. Close to the beach for relaxing and enjoying the boardwalk. It's central to restaurants and main streets. My room was on the small side, was still comfortable for me, and it had a small balcony which was nice. The room was bright, clean, shower was great. Friends were in smaller rooms with very small bathrooms, which were a bit tight. The only downfall was the hair dryer which is one of those ones that's attached to the wall, which I don't like (more of a personal preference). The front desk staff are very friendly, especially Benny who always greeted us with a smile. Very much appreciated that! We had one issue with the bar in the evening when we were ignored, but the manager made it up to us the next day, with a free drink. The breakfast buffet is fabulous. There are a lot of choices. Overall really enjoyed the stay here and would stay again.

My husband and I were guests at the Prima City Hotel for about a week in June. We really enjoyed our stay and found the front desk and dining room staff to be extremely pleasant and accommodating. The rooms are clean and comfortable. We look forward to staying there again on our next visit to Tel Aviv.

Terrible experience , came in 5 am in the morning and took a room until 13:00 the same day. Check in took about 30 minutes which is a lot in than hour. Price was 810 NIS (250$) for those 8 hours. The room was very small and uncomfortable. The pillow had some hairs on it but it's not even the main point. The room was very noisy and falling asleep was a very hard task. The room made an electricity noise which obviously indicates something is terribly wrong. On top of that, I received an unwanted wake up call that asked me about my experience, so if you already managed to overcome the noise and the uncomfortable bed and you fell asleep, the hotel will take care of it and wake you up. When confronting the manager she was very impatient and unwilling to help. Not recommended at all. One level above sleeping in the street, definitely won't be coming back.

What can I say about a hotel that greets you with warm smiles every time you walk through the doors! The front desk staff are exceptional, they are there to answer every question, respond to any request, and of course the continued thoughtfulness from each one of them upon arriving is beyond words...imagine after a whole day of touring, and you are greeted with How was your day? Did you have fun? what did you see? The interest, the compassion and the friendly customer service is worth its weight in gold. I had an opportunity to speak to most of the staff, and everyone seemed to love what they do, so it showed in their demeanour. Would I recommend this hotel? Absolutely...are there a few issues...probably but nothing that would keep me from staying there again. Yes, there is construction outside, but that is out of the hotels control. They accommodated me when I needed to change rooms without a question. The breakfast was delicious and fresh. Each time my daughter and I ate there we squeezed fresh oranges and grapefruit which you do not have to, but I loved doing...the coffee machine offers cappuccino, espresso, the huge assortments of fresh salads, cheeses, cereals, fruits, and the list goes on. They bake their delicious breads on site! It is well worth every cent. I miss it already! The rooms are clean, and modern. There are no huge perks in rooms except that they are clean, and sufficient. We slept well every night, and the air conditioning worked like a gem! Again, if you are looking for a reasonably priced, well located hotel that is steps away from the beach (2 min walk) and 1 min walk to Ben Yehuda. Then this is the place for you... Wishing the hotel continued success, and special mention goes out to the exceptional staff working at the front desk...without you the hotel could not be what is was for us!

If there were no breakfast included, I would say this is a hostel instead of hotel. I booked a room claimed with half sea view. At the end there were no sea at all. And the hotel were located among multiple construction site, so it's crazily noisy. I have never been a hotel which has construction noise waking me up. And lock of the door to the small balcony is locked. Toilet are very small too. Will not go again

We stayed in 2 rooms for 1 week. The hotel is in a great location and has an excellent breakfast. Room was very clean and quiet. The entire staff is courteous and helpful and will do whatever they can to make your stay perfect. The people at the front desk helped us with travel advice many times and the restaurant staff and service are excellent. We had different family members arrive on different days and everyone was personally greeted and we got adjoining rooms. This hotel is 1 1/2 blocks from the beach and close to everything else. A perfect location from which to explore Tel Aviv and other parts of Israel - a few minutes from 2 bus and train stations. Wifi worked perfectly. We plan to stay here during our next trip to Tel Aviv.

Located just a few steps from the seaside, this hotel has tiny rooms: the bathroom is particularly small and not comfortable. Good breakfast. Not the whole personnel is definitely friendly. I would have expected more.

We stayed for two nights (weekend) in a studio room, with HB on Friday night. The restaurant operates in the evenings as a chef restaurant (Nit Tzuk), as we had a very good experience. In general, the staff was very positive and helpful, especially the Maître D', Mr. Sudani. We definitely will come back!

My husband and I just concluded a two weeks vacation in Tel Aviv and we chose this hotel again. This is our third stay there, so that alone tells how satisfied we are. The hotel has a perfect location a few steps from the beach but is also downtown with an easy access to restaurants and shopping which is great since Tel Aviv is a very safe city for walking day and night. The hotel is very clean and the staff is really friendly, polite and accommodating. Lots of warm smiles and a welcoming attitude as well as personal attention. Also, we can't thank them enough for letting us stay past check out time due to a late flight back home.

9 Mapu Street Tel Aviv

Hotel highlights

  • Walking distance to Dizengoff Centre and Gordon Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Prima City Hotel places you within a 15-minute stroll of popular sights such as Dizengoff Centre and Gordon Beach. This 96-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a conference center. It's in central Tel Aviv and also close to Frishman Beach and Habima Theatre.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 96 individually decorated rooms feature refrigerators, safes, and phones. Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Rooms also include desks.


Property features

Guests of Prima City Hotel enjoy access to free WiFi in public areas, 4 meeting rooms, and a conference center. Self parking is available for ILS 30 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and free use of bicycles.

Room options

Studio, Balcony

Twin 2 | Full 1 | Sleeps 3

Deluxe Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 922 reviews