Our recent stay the Carlton Tel Aviv was enjoyable particularly due to the fitness and pool facilities. Both of these options were excellent- really the nicest of any Tel Aviv hotels we have stayed before. The hotel room itself was very comfortable but small details like finding dirty coffee cups at the in room coffee pot and needing to ask housekeeping for towels when the room was cleaned was disappointing. The last night we spent of a 6 night stay - we ran out of toilet paper because housekeeping staff did not replenish it as they had done earlier in our stay. Overall we enjoy the Tel Aviv Carlton very much but I could tell they were being a bit stingy with certain amenities.
Staff was very responsive to issues we encountered
On Orbitz it listed the room with a king size bed. Upon arrival we got a room with a bed that seemed like a full size. We were told king size cannot be garanteed. After an hour or so they were able to switch us to a new room with a king size bed. After switching rooms and wanting to take a shower, the new room had an issue in the bathtub. The maintanance person came twice trying to fix the issue but unfortunately could not completely fix it that day. There was also an AC leak. The staff was very nice in trying to fix the several issues, but being a 5 star hotel, we expected more.
TLV is amazing. Hotel is fine but not extraordinary
We walked and was greeted with a drink asked if we needed anything. They let us check in early like 2 hours. Hotel was very clean. Unlimited green apples. Very friendly employees always with a smile. We will deffinitly be back there again sometime soon.
Certainly not luxury as stated. Although renovated has an old feel. I know I'm picky. Amazing pool, view from my room and balcony. I wouldn't stay again though.
Great View, Great Breakfast, responsive service. Many positives including location, cleanliness. Best part of TA. Negatives: No free parking, could not leave my change of clothes in the locker in the fitness club for no apparent reason.
Very clean. Very comfortable. Central location. Overall an excellent hotel.
easy walk to Dizengoff Can walk from hotel to promenade hotel on the beach
THe view of the beach from our room was breath-taking.
Mixed experience. Paid for superior room but received small pie shaped room on low floor and did not include breakfeast buffet. However the breakfeast buffet is very good. Upper floor rooms bigger and refurbished unlike lower floors. Managment was slow to address complaints but finally attempted to address problems.
comfortable but chamber staff did not clean used cups.
Hotel undergoing major renovation affecting the lobby floor and the perimeter of the property. We could not sit outside and/or enjoy the view due to construction. We did not know this prior to making the reservation. Would have been nice to know. Still a great hotel at a great price, but not without compromise.
The Carlton Tel Aviv is located within easy walking distance to the beach promenade with several great dining options. The hotel staff was very helpful with suggestions and directions for dining options.
Allthough the physical facility of the hotel is fine, it's located near a busy higway. The front door leads you to a place under an off-ramp. At night to walk anywhere else in Tel Aviv you have to negotiate a series of unlighted tunnels and stairways - not very user-friendly.
Located in Tel Aviv Promenade, Carlton Tel Aviv Hotel is adjacent to Hilton Beach and within a 5-minute walk of other popular sights like Gordon Beach. This 270-room, 5-star hotel welcomes guests with a bar/lounge, a marina, and an outdoor pool.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
All of Carlton Tel Aviv Hotel's 270 rooms are soundproofed and have an array of amenities, including balconies, minibars, and safes. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of Carlton Tel Aviv Hotel enjoy a marina, an outdoor pool, and a 24-hour fitness center. Airport transportation is made easy with an airport shuttle (available 24 hours) for ILS 400 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Our recent stay the Carlton Tel Aviv was enjoyable particularly due to the fitness and pool facilities. Both of these options were excellent- really the nicest of any Tel Aviv hotels we have stayed before. The hotel room itself was very comfortable but small details like finding dirty coffee cups at the in room coffee pot and needing to ask housekeeping for towels when the room was cleaned was disappointing. The last night we spent of a 6 night stay - we ran out of toilet paper because housekeeping staff did not replenish it as they had done earlier in our stay. Overall we enjoy the Tel Aviv Carlton very much but I could tell they were being a bit stingy with certain amenities.
Staff was very responsive to issues we encountered
Thank you for your lovely feedback. It is indeed motivating us to keep our hotel personal service. We look forward to seeing you with us again on your next visit to Tel-Aviv,
On Orbitz it listed the room with a king size bed. Upon arrival we got a room with a bed that seemed like a full size. We were told king size cannot be garanteed. After an hour or so they were able to switch us to a new room with a king size bed. After switching rooms and wanting to take a shower, the new room had an issue in the bathtub. The maintanance person came twice trying to fix the issue but unfortunately could not completely fix it that day. There was also an AC leak. The staff was very nice in trying to fix the several issues, but being a 5 star hotel, we expected more.
We wish to apologize for the inconvenience you had. It is indeed not the hotel service standard. I have already forwarded your feedback to the relevant head departments managers in order to see that these kind of mishaps will not repeat. Respectfully,
TLV is amazing. Hotel is fine but not extraordinary
We walked and was greeted with a drink asked if we needed anything. They let us check in early like 2 hours. Hotel was very clean. Unlimited green apples. Very friendly employees always with a smile. We will deffinitly be back there again sometime soon.
Certainly not luxury as stated. Although renovated has an old feel. I know I'm picky. Amazing pool, view from my room and balcony. I wouldn't stay again though.
Great View, Great Breakfast, responsive service. Many positives including location, cleanliness. Best part of TA. Negatives: No free parking, could not leave my change of clothes in the locker in the fitness club for no apparent reason.
Very clean. Very comfortable. Central location. Overall an excellent hotel.
easy walk to Dizengoff Can walk from hotel to promenade hotel on the beach
THe view of the beach from our room was breath-taking.
Thank you for taking the time and forwarding us your feedback. I have already forwarded your comments to the attention of our housekeeping manager in order to make sure that this kind of mishap will not repeat. My sincere apology for the inconvenience. Respectfully,