The hotel staff is terrible, rude and condescending. We were looking forward to our vacation, to rest and sleep well. Unfortunately, every time we fell asleep the room service made sure to ring the door and wake us up. Three hours after we received the room, our nap was interrupted by the room service, although the room was cleaned only a few hours earlier and although we did not ask to clean it. At night we used the "do not disturb option" but unfortunately it did not prevent room service from ringing the bell and waking us up at 7 in the morning. Of course we could not go back to sleep. The whole point of the hotel reservation was missed by an amateur service and a lack of coordination between reception and room service. There are many good hotels in Tel Aviv, do yourself a favor and skip The Norman Hotel.
The Norman Tel Aviv places you next to Rothschild Boulevard and within a 10-minute stroll of other popular attractions like Ben Yehuda Street. This hotel has 50 rooms and welcomes guests with conveniences like 2 restaurants, a full-service spa, and a 24-hour fitness center.
Free full breakfast is served each morning from 7 AM to 11 AM. Enjoy dining at the hotel's 2 onsite restaurants: Alena offers relaxing garden views; Dinings specializes in Japanese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 50 soundproofed rooms provide minibars, espresso makers, and free newspapers. 40-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include ceiling fans, safes, and phones.
Guests staying at The Norman Tel Aviv enjoy access to a full-service spa, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for ILS 80 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.
The hotel staff is terrible, rude and condescending. We were looking forward to our vacation, to rest and sleep well. Unfortunately, every time we fell asleep the room service made sure to ring the door and wake us up. Three hours after we received the room, our nap was interrupted by the room service, although the room was cleaned only a few hours earlier and although we did not ask to clean it. At night we used the "do not disturb option" but unfortunately it did not prevent room service from ringing the bell and waking us up at 7 in the morning. Of course we could not go back to sleep. The whole point of the hotel reservation was missed by an amateur service and a lack of coordination between reception and room service. There are many good hotels in Tel Aviv, do yourself a favor and skip The Norman Hotel.
