Sheraton Tel Aviv Hotel5.0 out of 5.0
Recent guest reviews
If you have Starwood points and can stay in the beautiful rooms on the upper floors --we were on 16- and have access to the club dining room on 18th floor--you're going to feel so special! The club room has tasty food all day in a quiet relaxing atmosphere (no children allowed). The service there --and also at reception and everywhere actually in this hotel--is so warm and friendly --they deserve an award! Even the manager of security was friendly and forthcoming when I asked about her floor inspections --we had a great conversation. If you want a massage , ask for Erica or Avi in the spa--they are superb! And of course, we were thrilled they gave us early check-in (1:00) and late checkout (4:00) with no additional charge! Convenient to beautiful beach --outdoor heated pool in hotel --it's perfect for vacation in Tel Aviv --so use the Starwood points here!
I spent 8 nights at the hotel during the holiday of Succoth and enjoyed it immensely. I want to point out the professionalism and help provided by the front desk, especially Tania who went to great length to make sure that our requests were properly and timely addressed. This was our second stay at the Sheraton and we certainly look forward to staying there when we visit Tel Aviv.
Why book at the Sheraton... rooms are clean, friendly staff, great lounge and beautiful swimming pool, amazing view! The beach is just across the street and towels are available at door accessing the street. Fair warning for the uninformed... the Sabbath is still regarded as that - so keep that in mind when planning your trip to this beautiful country!
I am a travel agent for a global corporate travel agency. I made an error in cancelling a reservation at this hotel. The front desk and manager reinstated the reservation for me within 24 hrs. Great people! I can not stress enough their professionalism, helpfulness, and lengths they took to get the room back when the hotel was officially sold out. I would not hesitate to recommend this hotel just based on this experience.
wanted to checked in very early. our room wasn't available yet. Tania at the front desk still checked us in for later so it would be done. service was really good. room was clean, comfortable and HUGE! location is perfect right on the beach. thank you sheraton
We planned our flight from GENEVA with EasyJet and both flight & price were painless. Hotel Sheraton Tel Aviv we booked online & got a very good rate which the hotel then upgraded to a suite when we arrived. So far do good. On first day a hotel crew person stole our 5-year-old daughter's stuffed animal out of the room. His action caught on video surveillance, it still took 2 days for hotel security to admit an employee was the culprit. Had he stolen a wallet, a watch or other small object he'd never have been found out - NOT IMPRESSIVE for a country known for its good security. In compensation the hotel expedited two stuffed toys of the same brand for our daughter before we departed, an action for which we are most grateful. In spite of the mishap, would still recommend Sheraton Tel Aviv to other travellers as weather & beach were perfect. Breakfast at hotel is excellent (my compliments to the "omlette lady"), but for better lunches & dinners we recommend forget the beach and go across the street 2-4 blocks into town for abundant selection of cafes & restaurants.
We were in Tel Aviv for 4 nights and planned to spend half the time at The Royal Beah and half the time at The Sheraton due to different locations on the beach. Both are considered 5 star hotels and roughy the same price. We figured we couldn't go wrong with either. WRONG. After checking out of The Royal Beah and into the Sheraton we were WIDELY disappointed. Our room looked like it was from the 1970's with gross green carpet and furniture from the 1970's. The speaker phone was broken which I needed for work and my allergies were horrible due to the very strong musty smell and likely very old carpet. As if this wasn't bad enough, the elevators were incredibly slow and always seemed to be full. It was a process just to get to the lobby and up to our room. The elevators were clearly just as old as our room. Horrible for what we paid for. We called and complained due to the broken phone and allergy reaction and they moved us to a higher floor. Same room layout... but renovated with newer furniture, flooring, and much better bathroom as the previous bathroom was TINY. Although the room was better it did not compare to the Royal Beach and the room, service, and food at the royal beach was ten fold and only $40 more a night. Although the second room was an improvement, we still canceled our reservation for the 2nd night and went back to the Royal Beach. There is no comparison between the two hotels. This property should NOT be allowed to advertise as a 5 star hotel. By US standards it's more like a 3 star hotel. Very disappointing for the amount we paid. Our room looked NOTHING like pictures online. Trust me, book the royal beach and you will not be disappointed!!!
We stayed twice in September and early October and loved it both times. We had a full sea view room, which has a small balcony and as the name indicates a great view of the beach. The room was clean and comfortable and there is plenty of space. The bed is large and very comfortable. Great sleep quality - it's nice and quiet. Lots of cupboard space. You get a bottle of mineral water each free each day. The bathroom had a very good shower. The hotel is in a very good location, on the main strip, so you literally just cross the road to get onto the beach, which has beautiful white sand and the clearest blue water. Breakfast is meat-free, but I didn't miss it as you get a good and plentiful selection. What struck us most though was the exemplary service we received from every member of staff we dealt with, they were so friendly and absolutely nothing was too much trouble - they gave us extra towels, extra free water, stored our luggage for 3 days while we travelled elsewhere in the country, made calls for us, gave us travel tips - just superb. It is worth getting an SPG card as you then get 10% off food and drinks in the hotel - plus, there is a 2 for the price of 1 happy hour in the lobby level bar each evening. Like pretty much everything in Israel, it is fairly expensive. Overall, we loved it and we wouldn't hesitate to stay there again.
The hotel is located right next to the beach, and has great views of the beach and ocean. The room was large and comfortable. Breakfast was OK, but not great. The hotel has underground parking, but if you come late then it can be full. In that case, there is parking nearby. While rated as five stars, the room didn't have a bath, and in general the room and hotel are not up to par with that rating (at least compared to other countries).
That is the attitude of two of the employees in the business lounge. One is Maryann and the other is Michael - both always have smiles on their faces, greet you warmly and accommodate happily whatever is in their control. Have of service is anticipation and very quickly knowing what the guests want - i.e. coffee, etc. Thanks very much Maryann and Michael!
- Walking distance to Gordon Beach and Frishman Beach
- Free WiFi in rooms and public areas
- Onsite dining
Located in Tel Aviv Promenade, Sheraton Tel Aviv Hotel is adjacent to Gordon Beach and within a 10-minute walk of other popular attractions like Frishman Beach. This 318-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool. Located centrally in Tel Aviv, it's also close to Dizengoff Centre and Habima Theatre.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
Sheraton Tel Aviv Hotel's 318 air-conditioned rooms provide balconies, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Free bottled water, safes, and phones are also available.
Sheraton Tel Aviv Hotel features a full-service spa, an outdoor pool, and a children's pool. Parking is ILS 65 per night (ILS 65 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for ILS 600 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1563 reviews