Everything was great
Maid service was poor. After our first night, the sink was not cleaned. After our second night, the room was not cleaned at all.
Very clean and the staff is very friendly
😡😡
No major complaints. Nice property, amenities & service were commensurate with the economical cost.
Cleaning and maintenance are awful, parking lot is a nasty mess. Room reeked of smoke in this "smoke-free" hotel. Superficial appearance of quality, but there's a lot of corners being cut. Toiletry amenities were nice though.
The photos the website showed there was a pool, however no pool. One of the amenities I specifically looked for was breakfast, and it was a grab & go which was not mentioned until we arrived. Was woken up early one morning by a guy cussing up a storm wanting his phone back and that went on all day and night up until we left 2 days later. Not to mention he was staying on our floor so we had to listen to him walk up & down the hallway yelling for his phone. Druggies are in and out of the hotel at all hours of the day & night. On one night 2 cars pulled in with their music crazy loud at around midnight, then to my luck they were in the room next door and proceeded to have their music on in there just as loud until about 3 am. The hotel itself isn't bad as far as condition and cleanliness, but once you step into that room be prepared for a musty wet smell. Because of the experience this was by far the worst hotel I have ever stayed at.
The remodel left the rooms feeling very updated and modern. You can tell it is an older hotel but felt very clean.
A clean quiet environment, staff were friendly and cheerful. Check in and checkout quick and cheerful. A nice place will go back
The place is nice and clean. What we did not like was that we stayed for 3 nights and the electronic cards kept locking all the time. We had to go to the service desk in order to have they unlocked to open the room door. Also, the internet is so slow and sometimes we did not have internet signal at all for a few hours, that is very annoying.
I liked that it was quiet and it was clean. I guess I liked everything 😀
I would not choose to stay here again. Our room had a lot of road noise. We also had a very loud party in the room right next to ours, that was loud until about midnight, and when the air conditioner turned on it was noisy.
Great staff! Reported a problem with the AC and they immediately moved us to another room. Fast and friendly service. Clean room with comfy beds! Breakfast buffet was good. Great location near food and stores.
The outside areas were a little rough. However the inside and rooms were tastefully redone and very comfortable. We were in an executive king room. It was very nice and roomy. We will be using this hotel whenever we are in the area. The price was reasonable as well.
Had a room with 3 queen beds!! Did not like no pool. Did not like cookies only served at 6 PM and one batch daily. Check in is at 3. Maybe cookies from 3-6 would be better. Breakfast hours limited. Breakfast closes at 9. When on vacation I don’t want to get up early for breakfast. I would like it to be served at least until 10 AM dailey!
Everyone was very friendly breakfast was great good atmosphere
Emerald Downs is within a mile (2 km) of Red Lion Inn & Suites Auburn Seattle, and other popular attractions like The Outlet Collection are within a few miles (5 km). This 95-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are other standard amenities.
Guests of Red Lion Inn & Suites Auburn Seattle enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, free newspapers, and laundry facilities.
Everything was great
Maid service was poor. After our first night, the sink was not cleaned. After our second night, the room was not cleaned at all.
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I wish you would have informed the front desk so we could have had our housekeeping look into it right away, I hope you can consider staying with us again in the near future. Please let me know if I can be of further assistance.
Very clean and the staff is very friendly
Thank you for your wonder review!
😡😡
Thank you!
No major complaints. Nice property, amenities & service were commensurate with the economical cost.
Thank you for your review!
Cleaning and maintenance are awful, parking lot is a nasty mess. Room reeked of smoke in this "smoke-free" hotel. Superficial appearance of quality, but there's a lot of corners being cut. Toiletry amenities were nice though.
I'm very sorry to hear you did not enjoy your stay with us. Any feedback is helpful to our property and helps us ensure that we can offer the best service possible.
The photos the website showed there was a pool, however no pool. One of the amenities I specifically looked for was breakfast, and it was a grab & go which was not mentioned until we arrived. Was woken up early one morning by a guy cussing up a storm wanting his phone back and that went on all day and night up until we left 2 days later. Not to mention he was staying on our floor so we had to listen to him walk up & down the hallway yelling for his phone. Druggies are in and out of the hotel at all hours of the day & night. On one night 2 cars pulled in with their music crazy loud at around midnight, then to my luck they were in the room next door and proceeded to have their music on in there just as loud until about 3 am. The hotel itself isn't bad as far as condition and cleanliness, but once you step into that room be prepared for a musty wet smell. Because of the experience this was by far the worst hotel I have ever stayed at.
Dear valued guest, We apologize for any discomfort you may have experienced and would like to thank you for your feedback. It is valued.
Thank you for your review.
The remodel left the rooms feeling very updated and modern. You can tell it is an older hotel but felt very clean.
Nothing makes us happier than knowing that we were able to meet the needs and expectations of our guests. Thank you for your review!
Hello,Thank you for staying with us at the Red Lion Inn in Auburn. We appreciate your business, looking forward to seeing you again once you visit Auburn.