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Recent guest reviews

I like the price and the lady at yhe front desk hasnt seen me that often but remembers who i am

It is a comfortable clean pleasant, inexpensive place to stay overnight. The Staff is very friendly, this was my second time staying there, will most likely choose them again.

It was a very pleasant place to stay while I worked in Syracuse.

Very clean and quiet, beds are comfy, and the room had a fridge and nuke box! Can't forget the carpet..so soft!

Great Place to Stay Staff is awesome and very helpful

It's a nice place, room alittle small but nice. Fair price also for nice hotel

Not impressed. It was not a very safe feeling environment. Staff was meh. Tv didn’t work. Just not worth the money to me.

Compared to similarly priced properties in the area, this one rates low on appeal. It is like an old Motel 6 with a new paint job and some furniture upgrades, but not Motel 6 prices.

Disgusting bed bugs got multiple bites my neck was extremely red and itchy avoid this hotel

Check-in was extremely smooth, and the front desk staff was absolutely wonderful. Genuinely made me feel right at home. Rooms are a little on the small side, however was extremely clean, and is pretty well updated. Bed was very comfortable, and I even got a call from the front desk making sure everything was okay.

It was a good stay clean room and very welcoming staff.

small room, small beds, found bug in a towel, friendly staff

Some things I liked about my stay was breakfast the next morning, 7-10am buffet style. This hotel has a pool and it looked amazing. Check out is at 12pm. Staff was welcoming and friendly and pets are allowed. Now for the things I disliked, this hotel is dated and you can tell. The rooms are small and dark, the one I stayed in had a smokey smell to it, the bathtub was very grimy looking, the bathroom sink was clogged. The layout of the breakfast area was poorly planned out, food was good but very hard to get to. The comforter was stained (which I think they did that because I had my Chihuahua with me).

Not sure why I picked this place, wouldn't again. The first thing we had to do was kill a giant spider. Room was ok, but felt dingy. Bathroom floor was slimy and damp. Shower grout was gross. Blind didn't close well - bright lights outside. Staff was friendly and breakfast was decent. Drove around the motel 2x before finding a sign for the lobby.

Nice hotel. Stayed one night and the room, staff and breajfast were exfellent.

For the short time we were in Syracuse the room was pleasent, clean and served our needs. The breakfast was not diabetic friendly, but that is the case with most breakfast at hotel/motels. Vicki, the person who checked us in was extremely knowledgeable and extremely helpful.

Our room reeked of marijuana and cigarette smoke. One of the white blankets had blood stains?????Gross and disgusting. When returning back to my room, the room net to me had several men hanging outside on the balcony smoking and drinking beer (very intimidating...but not illegal). The other hotel room, of my room, was propped wide open with a case of beer. Lots of men hanging around. The hotel pool was not in working so we could not (probably would not) swim.

They have drug dealers and users living in this hotel. Not a safe environment to be in.

Old Collamer Rd South East Syracuse NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center
  • Business center

Located within 2 miles (3 km) of Brooklawn Golf Course, HomeTown Inn by Red Roof East Syracuse is within 3 miles (5 km) of Palace Theater. This 126-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Rooms

HomeTown Inn by Red Roof East Syracuse's 126 rooms are recently renovated and provide coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks and wardrobes or closets are also standard.


Property features

Renovated in 2016, HomeTown Inn by Red Roof East Syracuse offers a fitness center, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking (with Sofa Bed)

2 Double Beds | Sleeps 6

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for HomeTown Inn by Red Roof East Syracuse

Everyone (22) Couples (10) Business (3) Family (5) Friends (2) Other (5)
5
Business Business

I like the price and the lady at yhe front desk hasnt seen me that often but remembers who i am

By on Apr 14, 2021

4
Business Business

It is a comfortable clean pleasant, inexpensive place to stay overnight. The Staff is very friendly, this was my second time staying there, will most likely choose them again.

By , from New York, Other on Dec 23, 2020

5
Business Business

It was a very pleasant place to stay while I worked in Syracuse.

By , from Odessa, NY on Aug 24, 2020

4
Everyone

By on Aug 12, 2020

Review comment responded on Aug 14, 2020

Thank you for staying with us and hope to see you again soon.

5
Everyone

Very clean and quiet, beds are comfy, and the room had a fridge and nuke box! Can't forget the carpet..so soft!

By on May 11, 2020

Review comment responded on Jun 15, 2020

We are pleased that your experience at our hotel was great! We hope to see you again in the near future! Have a great day!

5
Everyone

Great Place to Stay Staff is awesome and very helpful

By on Jan 30, 2020

Review comment responded on Feb 1, 2020

Thank you very much for responding to our survey. We try very hard to make sure each guests feels at home. Please stay with us the next time you are in the area. Have a great day!

4
Everyone

It's a nice place, room alittle small but nice. Fair price also for nice hotel

By on Nov 10, 2019

Review comment responded on Nov 13, 2019

Thank you for taking the time to comment on our survey. We are happy that you were satisfied with your accommodations. Please stay with us the next time you are in the area. Have a great day!

2
Everyone

Not impressed. It was not a very safe feeling environment. Staff was meh. Tv didn’t work. Just not worth the money to me.

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

Thank you for responding to our survey. I am sorry you were not impressed with your stay. We work very hard to make sure all of our guests are comfortable and satisfied. Please notify the front desk if you have any issues in the future. We would have gladly helped you figure out the tv. Please visit us again the next time you are in town.

3
Everyone

Compared to similarly priced properties in the area, this one rates low on appeal. It is like an old Motel 6 with a new paint job and some furniture upgrades, but not Motel 6 prices.

By on Sep 28, 2019

Review comment responded on Sep 28, 2019

Thank you for responding to our survey. We are working hard to make sure all of our guests are comfortable during their stay. Our guest services are exceptional and hope you give us another chance to make your stay enjoyable in the near future.

1
Partner Couples Family

Disgusting bed bugs got multiple bites my neck was extremely red and itchy avoid this hotel

By on Jul 16, 2019

Review comment responded on Jul 26, 2019

I am sorry you had a bad experience at our hotel. We try our best to make sure all rooms are clean and comfortable. Please know that this is not the norm for our hotel. We hope you will give us another chance and come and stay with us again.

HomeTown Inn by Red Roof East Syracuse

6611 Old Collamer Rd South, East Syracuse, NY 13057
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