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Comfort Inn & Suites Airport

3.0 out of 5.0

Recent guest reviews

I seen a cockroach in my room the last day. Freaked me out. It was big! But hotel staff were great. They paid my cab the day after I arrived to pick up a rental. Breakfast was decent.

My stay at the Comfort Inn was very good. I needed a place close to the airport and interstate and this hotel fit the bill nicely.

We chose this hotel for its proximity to the airport and the price. We were not disappointed with either. The shuttle to the airport was also a plus.

Patient and supportive front desk staff. Breakfast OK. Housekeeping and maintenance not of satisfactory. Drain hole of the bath tub blocked,safe locked, escape door latch defective and etc. Those problems had been there for quite a while without being fixed.

The beds were extremely comfortable. And there was a pack and play available for our 8 month to sleep in free of charge.

The manager was accommodating after we were kicked out of the pool early to do some scheduled repairs that he was unaware of.

The hotel is better than most in the budget category. Exterior and grounds were well kept and attractive. The included hot breakfast had a good variety of food and was kept well stocked. The room was decorated nicely with photos of local Syracuse sites instead of normal hotel artwork. The bathroom did show signs of wear and caulking around the tub and tub bottom were worn and discolored. I am deducting one star from the review because the door to the room would not latch without being forcefully slammed. This is a significant guest safety issue and something that housekeeping should have noted and reported. Otherwise this was a good stay and a good choice for the area.

I had to find a hotel quickly and this is the one i went with... i must say the beds are AMAZING and super COMFORTABLE!!!! I sleep in all 3 days i was there i just didnt want to get out of bed... i must say i was very pleased with my stay i would definitely recommend this hotel if in the area

Our only complaint about the room was that the shower was not strong enough.

We had a Great stay at Comfort Inn & Suites Airport !!! They location was perfect, with in minutes of Syracuse University, Destiny Mall, and the Airport. We were able to navigate our way around pretty well. The rooms were clean and comfortable. The staff was helpful and friendly. We will definitely stay at Comfort Inn & Suites again when we visit Syracuse.

Front desk help was not helpful. Very tired hotel. Long, dark halls. Even for a sleep and go, it could have been better for the price.

affordable and very pet friendly fantastic breakfast and nice pool

We were able to check into our room 3 hours early. The room was clean and neat. The bed was super comfy and so were the pillows. They provide you with soft, medium and firm pillows on your bed. The bed is very cozy. You have no problem falling asleep. Although we didn't use the indoor pool lots of people did. It was clean and inviting. We traveled with our dog and there were plenty of places to walk her. The complimentary breakfast had both hot and cold foods. Lots of yummy choices. We will definetly stay here again.

Very courteous staff. Nice room setup and clean! Only issue was indoor pool area and breakfast area very cool. Good thing the water was warm as the air was not. Very cold to get out of water and back to room.

For one night stay, I don't have much to say. It was clean and spacey and warm enough. There was a vague noise around 7AM, much like a morning prayer in a army base! I never had a chance to find out what was that about but it was creepy! Note that if you are a vegetarian, all chipotle and most Subway close at 10PM. I drove an hour around the city and finally ended up getting a vegy sandwich from Subway at the Bus station. I was hesitant to go there first. It is all right at 11pm but safety is maybe 6/10.

Hotel was as expected. was over priced. My fellow co-workers got same hotel, same nights for $10.00 cheaper.

Very clean, quiet, nice staff. Perfect for a basic hotel while on road or visiting family. My second time at this hotel. Will stay again.

I think the best thing about this place was the variety of food (hot/cold) for the free breakfast. The room was ok, but felt old and dated. I didn't stay long enough to check out the pool, which is the centerpiece of the hotel. The free shuttle is useful, if you are within the hours of use (my flight got in after they stopped running).

If you are looking for a value hotel room for a short stay this is a good choice. Pros: Indoor Pool, Large Rooms Cons: Road noise from the I-90 Throughway, dated rooms, super small pillows! My only other comment is there was no answer from the front desk when I tried to express check-out from my room. When I walked up to the lobby the front desk clerk did appear from the back room with her breakfast in hand.

The rooms are big, clean and nice, the location is near to a bridge which makes unwalkable to get there or ut of there. The breakfast was pretty basic... people was around like bees on honey. Beds are decent but little too soft... there was a little spyder on the roof of the bed that scared my girlfriend. I don't really care about that... for a one night stay for $110 it was worth it. We were on our way back to Chicago from Canada and the location was convenient to avoid downtown morning traffic.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Comfort Inn & Suites Airport

Everyone (5) Business (14) Couples (16) Family (17) Other (3) Friends (1)
3

friendly staff good breakfast the first day.

Everyone

I seen a cockroach in my room the last day. Freaked me out. It was big! But hotel staff were great. They paid my cab the day after I arrived to pick up a rental. Breakfast was decent.

By , from Wasilla, Alaska on Sep 15, 2017

4

close to airport and i-81

Everyone

My stay at the Comfort Inn was very good. I needed a place close to the airport and interstate and this hotel fit the bill nicely.

By , from Lady Lake, Florida on May 31, 2017

3

close to the airport

BusinessTravelers

We chose this hotel for its proximity to the airport and the price. We were not disappointed with either. The shuttle to the airport was also a plus.

By on Sep 23, 2016

3

nice hotel for tourists with cars.

Everyone

Patient and supportive front desk staff. Breakfast OK. Housekeeping and maintenance not of satisfactory. Drain hole of the bath tub blocked,safe locked, escape door latch defective and etc. Those problems had been there for quite a while without being fixed.

By , from Shanghai, PRC on Aug 23, 2016

4

nice clean quiet hotel

Everyone

The beds were extremely comfortable. And there was a pack and play available for our 8 month to sleep in free of charge.

By on May 22, 2016

4
Everyone

The manager was accommodating after we were kicked out of the pool early to do some scheduled repairs that he was unaware of.

By on Mar 11, 2016

3

nice stay with one big issue

Singles

The hotel is better than most in the budget category. Exterior and grounds were well kept and attractive. The included hot breakfast had a good variety of food and was kept well stocked. The room was decorated nicely with photos of local Syracuse sites instead of normal hotel artwork. The bathroom did show signs of wear and caulking around the tub and tub bottom were worn and discolored. I am deducting one star from the review because the door to the room would not latch without being forcefully slammed. This is a significant guest safety issue and something that housekeeping should have noted and reported. Otherwise this was a good stay and a good choice for the area.

By on Sep 3, 2015

5

funeral

Families

I had to find a hotel quickly and this is the one i went with... i must say the beds are AMAZING and super COMFORTABLE!!!! I sleep in all 3 days i was there i just didnt want to get out of bed... i must say i was very pleased with my stay i would definitely recommend this hotel if in the area

By on Sep 1, 2015

5

very nice!

Families

Our only complaint about the room was that the shower was not strong enough.

By on Sep 18, 2014

4

syracuse university visit

Families

We had a Great stay at Comfort Inn & Suites Airport !!! They location was perfect, with in minutes of Syracuse University, Destiny Mall, and the Airport. We were able to navigate our way around pretty well. The rooms were clean and comfortable. The staff was helpful and friendly. We will definitely stay at Comfort Inn & Suites again when we visit Syracuse.

By on Jun 30, 2014