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Novotel Sydney Parramatta

4.5 out of 5.0

Recent guest reviews

We stayed at Novotel Parramatta for a work seminar and attended the restaurant for morning buffet breakfast. Our stay etc. was all fine but i'd like to say 'thank you' to Renee, the lovely young lade we were greeted by and were instantly impressed by her friendly and refreshing approach, a lovely smile and great service - far from the usual 'buffet breakfast experience. Great job Renee!

This is a nice hotel which is perfectly located in Parramatta. I stayed one night as a conference guest. The good was good and the service was fantastic! It is in a perfect location on Church street. I would recommend this hotel.

I had a pleasant, restful, and comfortable stay at the Novotel Sydney Parramatta. I had a spacious room with most things a good hotel room has. It was unfortunate this room was located opposite the elevators which made it quite noisy on occasions. Excellent attention was shown to me by all staff owing to my Le Club Accor Hotels status; this is always great to experience. Super breakfast and dinner in the main hotel restaurant (350 Restaurant). All of Parramatta is easy to reach on foot from the hotel. The hotel complex in general could use a face-lift as it is showing its age. Overall, very good, pretty good value for money, and I would certainly stay here again.

We stayed here for 1 night and enjoyed breakfast at the Restaurant before our conference. We had a lovely meal and we found the service from the staff to be very good and in particular Renee was so very helpful and her service was outstanding. Very accommodating, very friendly and nothing was any trouble. Well done Renee ⭐️⭐️

The hotel staff are friendly and very helpful.The accommodation was extremely well appointed and clean.We had buffet breakfast every morning which was excellent.Being so close to public transport was a bonus to be able to travel to sydney to enjoy a live show was terrific.The close proximity to the many restaurants and cafes of Parramatta was great.We will return in the not to distant future.

Great location - close to 100 restaurants within 200m walking distance. I couldn't ask for nicer staff. The fruit and Veg smoothies/juice maker is a nice touch for brekky. Dinner was nice and tasty - better portions than in the Mercure :) Room for improvement: I used the room service as I found the restaurant area to cold to sit in the evening (August). Breakfast could be more exciting. Missed nice wholemeal bread - there are enough good bakeries in Sydney. Only scrambled egg - boiled egg or sunny side up would be nice. Cranberry juice would be nice, while I am at it :) The room was super modern - maybe in 1980. Shower in a bathtub with old separate cold and hot water dials. The room was rather dimly lit (ok for romance I guess) but the bathroom needs to be bright enough that I can see my face better for shaving.

We spent the weekend here as we were seeing a show at The Rocks "Velvet". We are Accor members and are ALWAYS taken care of with excellent and personal service. It has been a very long time since we have visited Parramatta and I was very impressed with the area, Eat's street, shopping and ease of access to the city. The hotel is in great shape and All the staff are exceptional. Thank you Rachael and Hannah for you friendly and excellent attention to details. We were upgraded to an executive suite, something I did not request but was certainly grateful for. This hotel has some great packages and we will certainly be visiting again when we return to Sydney. Parking is affordable, the restaurant food was delicious and service staff efficient and helpful. We enjoyed taking the Rivercat which is very close to the hotel into the city an affordable way to travel without the stress of traffic and high parking costs of the inner city. Wifii was fast and we were on the 9th floor, lifts quick, underground parking roomy, beds firm but supportive.

We had buffet breakfast today for our friends party which was really convenient, there was plenty of options of food and nice coffees. The staff Yan was so friendly for our table which is a awesome customer service with us. Thank you for getting it right with your staff!

Great location but lots of noise during the night and in the mornings due to traffic and some very thin walls. The buffet breakfast could have some better options too but the service was great and everyone working at this hotel does their best to make your stay wonderful.

A good business hotel with fitness centre and steam room. Room is clean with good ambience. Only issue is that the staffs were not helpful and service oriented like in any other Novotel chain. Convenient as shops and restaurants are a stone throw away. The river and park is by the side of the hotel with a ferry service to the Sydney Harbour.

350 Church Street Parramatta NSW

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Novotel Sydney Parramatta places you next to Riverside Theatres and within a 15-minute walk of Parramatta Stadium. This 4.5-star hotel has 194 guestrooms and offers an outdoor pool, a fitness center, and a conference center. Parramatta Park and Old Government House are a short walk away.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


All of Novotel Sydney Parramatta's 194 air-conditioned rooms provide minibars, coffee makers, and phones. Guests can expect WiFi, wired Internet, and LCD TVs with satellite channels. Other standard amenities include hair dryers, ironing boards, and desks.

Property features

Guests staying at Novotel Sydney Parramatta enjoy an outdoor pool, a fitness center, and WiFi in public areas. Self parking is offered for AUD 18.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include 11 meeting rooms, a conference center, and a business center.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 3

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 963 reviews