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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Breakfast, lunch and dinner served
Reception
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Room amenity

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in Haymarket, Sydney Central Hotel managed by The Ascott Limited is a leisurely stroll from popular sights such as International Convention Centre Sydney and Capitol Theatre. This 4-star hotel has 255 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Capitol Theatre - 5 min walk - 0.3 miles
  • World Square Shopping Centre - 5 min walk - 0.3 miles
  • International Convention Centre Sydney - 7 min walk - 0.4 miles
  • Hyde Park - 10 min walk - 0.6 miles
  • Sydney Town Hall - 12 min walk - 0.7 miles

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Sushi Hub - ‬4 min walk
  • ‪Knight's Coffee & Tea Co - ‬2 min walk
  • ‪Outta Coffee - ‬4 min walk
  • ‪Crystal Palace Hotel - ‬4 min walk
  • ‪Homm Dessert - ‬3 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

At Sydney Central Hotel managed by The Ascott Limited, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for AUD 45.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 90 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 25 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Frequently asked questions

Is a free cancellation option available at Sydney Central Hotel managed by The Ascott Limited?

Sydney Central Hotel managed by The Ascott Limited offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sydney Central Hotel managed by The Ascott Limited?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Sydney Central Hotel managed by The Ascott Limited on Mar 29, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sydney Central Hotel managed by The Ascott Limited?

This hotel is situated in Haymarket within a short 7-minute walk of Capitol Theatre and also 13 minutes on foot from Hyde Park. You'll also find Circular Quay and Sydney Opera House within a short drive.

Will I be able to park at Sydney Central Hotel managed by The Ascott Limited?

Yes, parking is offered for AUD 45.00 per night with in/out privileges. Electric car charging is also available for guests.

Does Sydney Central Hotel managed by The Ascott Limited include a casino at the property?

No, Sydney Central Hotel managed by The Ascott Limited doesn't have a casino.

Is there an indoor pool at Sydney Central Hotel managed by The Ascott Limited?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Sydney Central Hotel managed by The Ascott Limited?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sydney Central Hotel managed by The Ascott Limited have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sydney Central Hotel managed by The Ascott Limited have a restaurant that serves breakfast?

Yes, Sydney Central Hotel managed by The Ascott Limited serves a full breakfast for a surcharge on weekday mornings at Thomas St Kitchen and Bar.

Does Sydney Central Hotel managed by The Ascott Limited allow pets to stay for free?

No, pets aren't allowed at Sydney Central Hotel managed by The Ascott Limited.

Does Sydney Central Hotel managed by The Ascott Limited have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sydney Central Hotel managed by The Ascott Limited?

The closest major airport to Sydney Central Hotel managed by The Ascott Limited is Sydney Airport (SYD), which is 6.1 mi away (22 minutes by car).

Are there rooms with balconies at Sydney Central Hotel managed by The Ascott Limited?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or water views.

Does Sydney Central Hotel managed by The Ascott Limited have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sydney Central Hotel managed by The Ascott Limited.

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff, great room and great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hannah

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, big rooms, great buffet and perfect location
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

4/10 Poor

James

I need a tax receipt and can’t find it in my emails. Now wasting time
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience - great room, very clean, excellent service. Thank you!
Stayed 1 night in Nov 2025

6/10 Okay

Karl Vincent

Liked: Staff & service, amenities
Hotel is good overall. But really requires a major refurbishing. Room carpet looks and feels dirty. Bathroom needs reno. Breakfast is great but most are greasy so needs some healthier leaner options. The best part is the staff and service. Before when I stayed here, the low price made it good value. But it’s now more expensive and there may be other options if better value.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruby

Stayed 1 night in Nov 2025

10/10 Excellent

Alyse

Liked: Cleanliness, staff & service, amenities
Sydney Central Hotel turned out to be a surprisingly lovely stay. I have to admit, after reading some reviews I was a little nervous, but we were fortunate enough to receive an upgrade to a larger room, which was a great start. The room was clean, and parts—especially the bathroom—looked recently renovated. It would’ve been nice to have wine glasses in the room, and as it was our anniversary (which the hotel was aware of), a small acknowledgment would have been appreciated, though it seems that may have slipped their mind. The main downside was that our room was located right outside the pool area, which did get noisy at times. We had a balcony, but we couldn’t really use it as people at the pool could look straight in. Aside from that, everything else was generally positive. We did use the pool once, it’s lovely and warm but it can get crowded due to its small size. Overall, a pleasant stay with just a few minor drawbacks. We will definitely return again.
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location, good service at the reception and restaurant. However, the hotel is feeling really tired and run down, hopefully a refurb is in the works soon.
Stayed 6 nights in Nov 2025

8/10 Good

Danielle

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Grest stay
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
There were a lot of people booked in for breakfast area was a little cramped and had to wait a little while for fresh food to come out
Stayed 1 night in Nov 2025

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the beds were super comfortable, the staff were wonderful, and the room service and breakfast options were delicious. There was only 1 thing that I would complain about - We tried to order from the "Sleepwalker" late night room service menu, which is stated to be available from 10pm to 6am, but it didnt seem to be available at all, which was dissapointing when we returned hungry from our night out at 2am. Otherwise everything was great and we will definitely stay here again !
Stayed 1 night in Nov 2025

8/10 Good

Tara

Traveled with family
Liked: Staff & service, property conditions & facilities
On this occasion food from a previous guest was left in the fridge and there were no bags in the bins in the room. This was mentioned at checkout in which the desk staff apologised. Cleaning staff did appear to be hanging out talking in corridors rather than working on more occasion. I've stayed here many times in the past however this time was a bit average especially considering how expensive room prices are now.
Stayed 1 night in Nov 2025

8/10 Good

Leonie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff, centrally located and close to public transport
Stayed 2 nights in Oct 2025

8/10 Good

Jammie

Liked: Cleanliness, amenities
Room and service were good, except for giving me two double beds (I travelled alone), in stead of a bigger bed. Upon checking out, the staff first could not find parking was included in my booking. It took him awhile to finally verify in the system that my parking was already paid for. Otherwise he would insist to charge me again for parking. Perhaps the hotel computer system should be more user friendly to avoid the troublesome experience.
Stayed 1 night in Nov 2025

8/10 Good

Xiaogang

Liked: Cleanliness, staff & service, amenities
friendly staffs.
Stayed 1 night in Nov 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to line from airport Value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Quick check in, room early to get into ,room clean and bed comfortable and great location.. Will come again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristie

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff were friendly. Breakfast was nice and easy.
Stayed 4 nights in Nov 2025

10/10 Excellent

Iyali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating, the hotel is in an excellent location close to public transport and within walking distance to areas of interest such as Darling Harbour and a couple of train stops away from Curcular Quay etc. The room was clean with very comfortable beds. We even got a complimentary cheese platter and a bottle of wine. Overall a very good experience
Stayed 2 nights in Nov 2025

6/10 Okay

William

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Quick service. Welcome drink. Gifts for our child.
Stayed 1 night in Nov 2025

6/10 Okay

Virginia

Liked: Cleanliness, staff & service
Disappointing. The rooms and halls are very dated and shabby. The lobby and restaurant are okay.
Broken bed lamp shade
Hole in wall
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

A/c broken 1st day. Not very well maintained. Disappointed. Kind of shabby
Stayed 4 nights in Oct 2025

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