Skip to main content
Beginning of main content

Novotel Sydney Central

3.5 out of 5.0

Recent guest reviews

We have stayed at many Novotels in different parts of the world and they have always been a good and consistent standard. However, at Novotel Central we were extremely impressed with every staff members friendly and helpful attitude at all time. We chose to include breakfast with our reasonably priced room rate and this proved a very good decision, particularly because we were able to order freshly cooked eggs and coffee from a barista. The location of the hotel was great for getting to Central rail station, Darling Harbour and many restaurants. The room was a good size but the bathroom was a little small especially for two people. However, this was minor in our overall enjoyment of our 9 night stay and we would not hesitate to stay again.

I was booked into the Novotel for a week's training in Sydney through work. I was very impressed by my experience at this hotel. I arrived just after 8am and asked to store my bag for the day. I was told my room was ready and I could check in then, which I did. I was given the drill about the restaurant etc. The room was very clean, a few signs of age here and there but nothing that detracted from my stay. The small fridge was for my use and did not contain multiple alarms! The bed was very comfortable. I had a view of apartments opposite, nothing to brag about. The TV was huge and had great choice of channels including Arena (Bravo! for US visitors) which I was thrilled about. I ate in the restaurant solo and the service was very good, the food also, plentiful and cooked well. All the staff I came across were happy and willing to assist. Overall, a very good hotel which I would be happy to stay at again with my own money.

Stayed for 6 nights for a work conference. Beautiful hotel with high quality amenities. Breakfast each morning was better than your standard buffet - including barrista made coffee and custom cooked eggs. Staff were all friendly and willing to help throughout the stay. Only downfall was the noise from my floor. I was right near the swimming pool so if noise is a problem then my suggestion is to perhaps not stay on the 8th floor balcony rooms. Overall, definitely plan to stay again!

We used this as a base of operations for the first part of our trip around Sydney as it was close to the train station and other locations. I really enjoyed it. Our room was fresh and crisp, breakfast was lovely every morning as someone was always there to great you and there was someone on hand to made you a fresh coffee (what a treat). I enjoyed many a refreshing swim in the pool and got a good workout at the gym. Staff were kind when you needed help and otherwise left you be

I’m sure 20 years ago this was the old Gateway suites hotel. When I visited back then as a young starry eyed traveller, I thought to myself, “this place could do with a refurb”. So to my surprise, I found myself cursing my corporate office when I arrived thinking that very same thing. Forget valet parking, the drive is next door to the (very tight) parking garage which does have internal access to the hotel. The lobby, lifts, hallways and rooms are tired but clean. The bathrooms are in a desperate need of an update. On the bright side, the service was excellent and the breakfast was pretty good in the “restaurant”. I say “restaurant” because there was only really a translucent metal curtain between the tables and concierge desk. We had a small function in the bar area for a couple of hours which was okay but lacked regular table service. We were disappointed to find that we could not use the rooftop, even though it is used in their advertising collateral. We only had 8 people and only spent about $400. Located in Sydney’s China Town district, there is easy access to theatres and Darling Harbour but there are better places to stay in Sydney.

We stayed one night although we had intended to stay two but we had to leave for a funeral after one night. The reservations staff were very good and we were very happy that they allowed us to use the second night later in the year. Great service, excellent breakfast and friendly , helpful and courteous receptionists. We think this hotel is great and will stay again in the future when in Sydney.

Hotel was nice, but I would particularly like to thank the staff and management who were so helpful when we had to arrange flights back to the uk and check out early due to the health of a family member back home. They were a great help at a difficult time. Much appreciated

Four night stay superior room with two queen beds and balcony. Decent size room with a tiny bathroom. Shower is over bath had very low water pressure. For two women with medium length and long hair it took an age to wash hair. In order to shower you need to squeeze between the edge of the bath and the toilet as half the bath is covered by an immovable glass screen. Only room for one person in the bathroom at a time! Room was clean although the curtains were filthy. Beds are very firm. Balcony looked straight into appartments beside the hotel - very close proximity. We were on level 8, pool level. On exiting the elevator you are greeted with a damp smell from wet carpet. Pool is tiny and cold but perfect when the weather is very hot as it was for our stay. Only 5 lounges by the pool and a couple of table and chairs under cover. Breakfast was included in our stay and was pretty chaotic. We stayed 4 nights but were only offered custom eggs on the morning of our departure. Ok range of food although the hot food is cold if you don't grab it when it has just arrived from the kitchen. Depending on how busy it is depends on how long your tea/coffee takes to arrive. On two mornings it took over half an hour. One morning I had to ask twice as I watched other guests who had been seated after us receiving their orders. Online check in didn't work very well. I had advised when we would be arriving (after 3 and before 6) but we had to wait an hour for our room. It was nice to get a complimentary drink but still we would have preferred to get into our room rather than wait in the lobby. After finally getting our room we then had someone coming to fix a light then another delivering a kettle. Rooms are not sound proofed at all. First night we had screaming pipes from our neighbour either next door or upstairs showering at 11.30pm and then again the next morning at 5.45am. The second night we endured the children next door screaming and yelling and bouncing on their beds (which were crashing into our wall) until close to midnight. So between the apartments next door and the other guests and their children yelling and screaming up and down the hallways at all hours of the day and night it was not quiet or relaxing. I chose the location due to having to be at an event nearby but otherwise I would have stayed closer in to the city as taxis won't take you the short distance from shopping in the city back to the hotel. Ubers are great!

Great location, close to china town, darling harbour and the train station. Easy access to all of the CBD. Rooms are nice, clean and beds are very comfy. Staff are friendly and helpful. parking right next door at reasonable rates. Great base for exploring Sydney.

It was a last minute decision, the $1 breakfast per adult was lovely. Not our first stay and I'm sure it won't be our last. Just a shame the pool wasn't a little bigger, it was really hot so the pool was packed.

169-179 Thomas Street Haymarket NSW

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center
  • WiFi and wired Internet in rooms and public areas (fees apply)

Novotel Sydney Central places you within 2 miles (3 km) of popular sights like University of Sydney and Circular Quay. This 255-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center. Located in central Haymarket, the hotel is also near Sydney Opera House and Sydney Harbour Bridge.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


All 255 air-conditioned rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include safes, phones, and ironing boards.

Property features

Guests staying at Novotel Sydney Central enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for AUD 38.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 13 meeting rooms, and conference space.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 2 Queen Beds

Queen 2 | Sleeps 4

Superior Room, 1 King Bed, Balcony

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1399 reviews