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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
Hotel with an outdoor pool, 7-minute walk to Capitol Theatre
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Breakfast, lunch and dinner served
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sydney

Located in Haymarket, Sydney Central Hotel managed by The Ascott Limited is within a 10-minute walk of popular sights such as Capitol Theatre and World Square Shopping Centre. This 4-star hotel has 255 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Capitol Theatre - 5 min walk - 0.3 miles
  • World Square Shopping Centre - 5 min walk - 0.3 miles
  • International Convention Centre Sydney - 7 min walk - 0.4 miles
  • Hyde Park - 10 min walk - 0.6 miles
  • Sydney Town Hall - 12 min walk - 0.7 miles

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Outta Coffee - ‬4 min walk
  • ‪Homm Dessert - ‬3 min walk
  • ‪Satang Thai Takeway - ‬4 min walk
  • ‪Menya Chinatown - ‬2 min walk
  • ‪Daruma Japanese Restaurant - ‬3 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with an outdoor pool, 7-minute walk to Capitol Theatre
At Sydney Central Hotel managed by The Ascott Limited, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for AUD 45.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
8.4 out of 10, Very Good, 1,255 reviews
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The price is $133
Jan 18 - Jan 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 90 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Frequently asked questions

Is a free cancellation option available at Sydney Central Hotel managed by The Ascott Limited?

Sydney Central Hotel managed by The Ascott Limited offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sydney Central Hotel managed by The Ascott Limited?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Sydney Central Hotel managed by The Ascott Limited on Jan 18, 2026 start from $133.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sydney Central Hotel managed by The Ascott Limited?

This hotel is situated in Haymarket within a 10-minute walk of Capitol Theatre and World Square Shopping Centre. You'll also find Hyde Park and Sydney Town Hall less than a mile away.

Is parking available on site at Sydney Central Hotel managed by The Ascott Limited?

Yes, parking is offered for AUD 45.00 per night with in/out privileges. Electric car charging is also available for guests.

Does Sydney Central Hotel managed by The Ascott Limited include a casino at the property?

No, Sydney Central Hotel managed by The Ascott Limited doesn't have a casino.

Is there an indoor pool at Sydney Central Hotel managed by The Ascott Limited?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sydney Central Hotel managed by The Ascott Limited a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sydney Central Hotel managed by The Ascott Limited?

No, this hotel doesn't have a spa tub.

Does Sydney Central Hotel managed by The Ascott Limited have a restaurant that serves breakfast?

Yes, Sydney Central Hotel managed by The Ascott Limited serves a full breakfast for a surcharge on weekday mornings at Thomas St Kitchen and Bar.

Does Sydney Central Hotel managed by The Ascott Limited allow pets to stay for free?

No, pets aren't allowed at Sydney Central Hotel managed by The Ascott Limited.

Does Sydney Central Hotel managed by The Ascott Limited have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sydney Central Hotel managed by The Ascott Limited?

The closest major airport to Sydney Central Hotel managed by The Ascott Limited is Sydney Airport (SYD), which is 6.1 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Sydney Central Hotel managed by The Ascott Limited?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or water views.

Does Sydney Central Hotel managed by The Ascott Limited have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sydney Central Hotel managed by The Ascott Limited.

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to public transport
Stayed 5 nights in Oct 2025

6/10 Okay

Andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities
Great location but the property is very dated. The room was large with all the essential amenities. If you're on a budget or want something close to a vibrant part of the city, this is a good choice.
Stayed 1 night in Oct 2025

6/10 Okay

Yungyee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, but not convenient for guests, such as no towel rack, not enough instant coffee and tea supplies.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and hotel staff were very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this location many times before, however this has been the best yet. There were some things that could have made it even better. Check in was very informative and helpful. Although we've stayed here previously, I was unaware that the hotel had a guest laundry. Maybe it's new? We didn't need to use it, but that is very helpful for our future visits. The hotel offered a complimentary breakfast in the restaurant in the lobby. This was excellent and had not been available on previous visits. There was a lot of food to choose from, and plenty of vegetarian options. There was even a gluten free station, and alternate milks available for cereals. There's a pancake machine (!). Everything was well-presented, staff were lovely, and the food was great. This hotel is in a convenient location in Sydney for us on our visits, and is next to/part of a parking structure with reasonable pricing, which is one of the reasons we chose it. Check out is easy. There is a key drop box near the elevator. Two things that could have improved our stay: the lamps on the bedhead are not well placed. Have hit our heads on them multiple times, and it is not possible to sit up in bed. Also, a fire alarm went off on one night of our visit. I appreciate that this is a good thing for safety, but I would have liked to have had an announcement that confirmed all clear afterwards. Instead it just ended, and we couldn't relax/didn't know if it was over/safe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveler
Liked: Staff & service, room comfort
Staff very pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Spacious, clean and well-appointed room. Close to transport. Hotel Restaurant Thomas St Kitchen and Bar offered delicious food and exceptional service. All staff at Sydney Central Hotel were attentive, friendly and helpful. Highly recommend.
Stayed 5 nights in Oct 2025

8/10 Good

Rachael

Liked: Staff & service
Very central to darling harbour, train and tram
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Gihan

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom dated. Didn’t like shower being over the bathtub. It would be nice to know when you’re booking whether it’s a standalone shower or above bathtub.
Stayed 1 night in Sep 2025

6/10 Okay

Deniz

Business traveler
Liked: Cleanliness, staff & service, amenities
The executive room was comfortable overall, though it could benefit from some updates. The bathroom felt quite small compared to the rest of the space, which made getting in and out of the bathtub a bit tricky. A refurbishment or layout adjustment could really improve the experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gavin, Seddon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central and staff very responsive
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Sydney Central Hotel and overall had a very good experience but with one noticeable downside that left me a bit disappointed. First, the positives: the location is absolutely fantastic. It’s right in a convenient spot that makes it easy to get around the city and I really appreciated how close everything was. The room itself was clean, tidy, and very comfortable. My favourite thing about the stay by far was the bed – it was absolutely massive and incredibly comfortable. After a long day of walking around and exploring Sydney, it was exactly what I wanted to come back to. Honestly, one of the best hotel beds I’ve slept in. However, what really let the experience down for me was the TV. At the end of the day, I was so ready to curl up in that amazing bed and watch a movie but the TV was extremely basic. It wasn’t a smart TV, so I couldn’t log into any streaming services and the only channels available were the bare minimum. There wasn’t even a movie channel. In this day and age, I think it’s a pretty reasonable expectation for hotels, especially ones at this price point, to at least have smart TVs or provide a few decent entertainment options. To give some context, the night before I stayed at a much more basic budget hotel in Melbourne that cost less, and even they had a proper smart TV. So it was quite frustrating to feel like I had “downgraded” in that sense while paying more. Other than this a great hotel and staff. The other facilities were great too!
Stayed 3 nights in Sep 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Peng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond!

My stay was incredible! I had one super small question regarding my reservation detail and they helped me so quickly. Not only that, but when I got back to my room at the end of the day there was a fresh cheese and fruit plate and a hand written note- completely above and beyond and truly appreciated!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Milos

Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent location and very comfortable and clean hotel
Stayed 13 nights in Sep 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if the TV has at least youtube or casting app so we can watch our preferred programs adhoc.
Stayed 5 nights in Aug 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025