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Red Roof Inn Atlanta - Suwanee/Mall of Georgia

2.0 out of 5.0

Recent guest reviews

The motel is old and nasty. Needs repairs and deep cleaning.

Nice !!!!!but was work long hours all while my Stay at the Motel

Good experience... a little noise in Morning No breakfasts

Quick stay. Great staff. Excellent customer service. Room floor had stains and bathroom floor was dirty. Walls need to be redone. Would stay again.

The room was filthy and smelled like mold and mildew. Stayed 1 night got refund for the rest of my stay.

Just awful, If your a crack head its the place for you

I was not seeking a 5 star room when I booked my room. I see that they are trying to "update" the facilities. the furniture was new in appearance and they updated the sink area but the bathroom needs an over hall. I was satisfied with the room because I only used it for sleeping and not spending time in. I will consider using this hotel again if they get a "Continental breakfast", but there is a McDonald's just down the street.

We were very disappointed in this Red Roof Inn. Out of 3 lamps in the room, only 1 had a bulb. No refrigerator, no microwave, no coffeepot. Bathroom faucet was about to fall off. Remote control had only 1 battery and no back plate. Ended up having to have maintenance come to work on TV. We went to the office for coffee and they had NO sugar-just Splenda. Advertised Cracker Barrel within walking distance----wrong!!! About half a mile. We do want to say that all of the staff was very courteous and helpful.

I told the lady at the front desk that I needed one bed and nonsmoking room, well she send us to a two bed, the TV was not working, didn't even turned on, the room was smelling bad, we had to keep the AC on to minimize the awful smell. Also, she didn't tell us that the door handle was supposed to be lift up to open, and I had to go ask her why the room didn't open. I just felt like she really didn't care about anything.

good for the money, large parking lot, booked late afternoon.

This hotel is very convenient to the Mall of Ga shopping center

Hotel was a good value for our purpose of getting in late, sleeping, up early, shower and out the door. Nice clean room, comfortable beds, good shower. Problem with door card, returned it and got two more and after many attempts got in, never went out until we left, so I believe it was a card reader problem on that room.

I stayed there just for a quick stop after flying in from the airport. The hotel staff was very friendly and helpful. The hotel is very close to major mall complex, walmart and super food mart. Don't follow the GPS it gets you going in circles. The hotel is inside a secondary road next to the highway but its very private. I would suggest google street mapping the area first to see the intersection and landmarks to find the hotel before going but its a quiet updated area.

Convenient location, with access to major freeways and food.

Pleasant stay the hotel was very clean. The hotel staff were friendly and courteous

I had a situation where my flight canceled on the way there and got stuck sleeping in the airport overnight. I called up the hotel and they were kind of enough to canceled my first night there free and even let me check in that morning after my flight so I can take a shower and leave before my schedule event. The room was OK have been in better red roofs before. The weird thing is the refrigerator was on top of the bathroom counter and was in the way. It's clean, good price and the staff was wonderful.

I had a situation where my flight canceled on the way there and got stuck sleeping in the airport overnight. I called up the hotel and they were kind of enough to canceled my first night there free and even let me check in that morning after my flight so I can take a shower and leave before my schedule event. The room was OK have been in better red roofs before. The weird thing is the refrigerator was on top of the bathroom counter and was in the way. It's clean, good price and the staff was wonderful.

Room was very clean compared to other red roof I've been too. Lovely place. Would stay again here and would recommended to anyone who is looking for a great value on hotel and close to Georgia mall.

Overall the room was comfortable and clean. That is most important to me and my safety.

It's located near exit but it was quieter then I thought. I made a reservation, but when I entered the room, the room is hot. they did not turned on AC, so i had to wait till cool. the room was recently pained and well decorated. I found coffee but there was no sugar and cream. I had to go to the front. There were more problems. Hair dryer is not working so went to the front again to exchange. A toilet was little sticky, I did want to sit on it again. My reservation was two night stay, but I checked out next morning. The lady in front desk told me that I should call the agent for refund of 2nd night and be ready to go. I called, and the agent wanted me to give him canceling confirmation number I don't have. I had to go back to the front. After the agent talked to the manager, the lady in front wanted me sign on paper. She already told me that all set and free to go. If I headed to FL without calling the agent, I thought I could NOT get refund. I would not recommend this hotel.

3103 Lawrenceville Suwanee Rd Suwanee GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Red Roof Inn Atlanta - Suwanee/Mall of Georgia is located within a few miles (5 km) of Suwanee Sports Academy and Big Splash Interactive Fountain. This 105-room hotel has an outdoor pool, free in-room WiFi, and free self parking. Gwinnett Environmental & Heritage Center and Hudgens Center for the Arts are also a short drive from this Suwanee hotel.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Free toiletries are also included.


Property features

Red Roof Inn Atlanta - Suwanee/Mall of Georgia features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is available if you drive. Staff members can help with accommodation requests, and provide tour or ticket assistance. Additional amenities include coffee/tea in a common area and laundry facilities.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Guest reviews for Red Roof Inn Atlanta - Suwanee/Mall of Georgia

Everyone (7) Couples (4) Business (8) Family (2) Other (7) Friends (2)
1

nasty hotel

Everyone

The motel is old and nasty. Needs repairs and deep cleaning.

By , from Nashville on Sep 24, 2017

3

close to resturant

Everyone

Nice !!!!!but was work long hours all while my Stay at the Motel

By , from suwaee, ga on Sep 21, 2017

3

need iron and iron board in room and refrigerator

Everyone

Good experience... a little noise in Morning No breakfasts

By on Apr 22, 2017

4

close to intersection.

Everyone

Quick stay. Great staff. Excellent customer service. Room floor had stains and bathroom floor was dirty. Walls need to be redone. Would stay again.

By , from Duluth, GA on Apr 5, 2017

1
Everyone

The room was filthy and smelled like mold and mildew. Stayed 1 night got refund for the rest of my stay.

By on Jul 17, 2016

1

the worst

Everyone

Just awful, If your a crack head its the place for you

By on Jul 15, 2016

3

you get what you pay for

Everyone

I was not seeking a 5 star room when I booked my room. I see that they are trying to "update" the facilities. the furniture was new in appearance and they updated the sink area but the bathroom needs an over hall. I was satisfied with the room because I only used it for sleeping and not spending time in. I will consider using this hotel again if they get a "Continental breakfast", but there is a McDonald's just down the street.

By on May 2, 2016

1

should not carry a red roof inn name!

Families

We were very disappointed in this Red Roof Inn. Out of 3 lamps in the room, only 1 had a bulb. No refrigerator, no microwave, no coffeepot. Bathroom faucet was about to fall off. Remote control had only 1 battery and no back plate. Ended up having to have maintenance come to work on TV. We went to the office for coffee and they had NO sugar-just Splenda. Advertised Cracker Barrel within walking distance----wrong!!! About half a mile. We do want to say that all of the staff was very courteous and helpful.

By on Dec 14, 2015

1

spending the night

Couples

I told the lady at the front desk that I needed one bed and nonsmoking room, well she send us to a two bed, the TV was not working, didn't even turned on, the room was smelling bad, we had to keep the AC on to minimize the awful smell. Also, she didn't tell us that the door handle was supposed to be lift up to open, and I had to go ask her why the room didn't open. I just felt like she really didn't care about anything.

By on Sep 23, 2015

3

one night

BusinessTravelers

good for the money, large parking lot, booked late afternoon.

By on Sep 6, 2015