Best Western Hotel Karlaplan4.0 out of 5.0
Recent guest reviews
This hotel doesn't desserve its rating at 4 stars. Over-priced for what you get. Small rooms. Tiny dirty bathrooms. Amenities reduced to a bare minimum. The breakfast area cannot contain all guests (I had to wait 30 min to free some place). The breakfast itself is very frugal. The only consolation is that the staff were great and helpful.
The Best Western Hotel Karlaplan is situated in an upmarket part of Stockholm, a little way from the centre but easily within walking distance of the centre (I was walking on crutches and could manage it. It is also in a convenient position for the metro and the tourist bus at the Karlaplan itself, a short walk away. The Hotel serves no alcohol, but we were aware of this, and also aware of Sweden's alcohol prices - we brought our own in. The Good points: The staff were very polite, even with us landing at 10pm and checking in after 11 we found them to be polite and efficient. The bed was comfortable, but with no view, being in the basement, but we cannot argue with that at the price. The bathroom was clean and there was hot water available at any time of night. The public areas of the hotel were also clean and comfortable. The best point was the breakfast. Superb creamy scrambled egg, pancakes bacon and meatballs. If you want cold there is the whole smörgåsbord. You could not get a better breakfast. The negative points. There was no storage space other than a wardrobe with no shelving. OK if you hang everything up, but we are not in the habit of hanging pullovers or underwear. There needs to be somewhere to put these, there appeared to be drawers on the desk and in the bedside cabinet were fake, just drawer fronts with no working drawers. Then there is the electrical socket location. To plug in the kettle or our phone chargers meant crawling on hands and knees which I find difficult as I am disabled. You should not have to crawl to find sockets in ant case. The rook would be better served with a double bed instead of the king size, which left little room for walking around and instead having some flat storage space and reasonably places sockets. Its a shame because the hotel is otherwise excellent. But I have deducted a point because of these niggles.
We are staying here for 7 days and they gave us the "family suite". The pros: 1) Great staff- very nice, friendly and helpful 2) Excellent breakfast buffet 3) Perfect location for getting around to many places in Stockholm 4) Quiet rooms The cons: 1) The bathroom sink was slanting: you can't put a THING on the sink when getting ready (toothbrushes, toothpaste, everything rolls off into the sink). 2) The drainage hole didn't direct the water when you took a shower- the bathroom floor had A LOT of water on it after a shower. There was a lot water all over on the bathroom floor after shower and there wasn't any floor squegees to get rid of the water 3) There is NO SPACE to put ANY stuff. Seriously. No dresser, no bureau, no shelves except one small one right over the toilet in the bathroom. There are hangers but they don't fit in the space to hang things!! There is only 1 desk and 2 night tables for furniture, and NONE OF THE DRAWERS opened. When I asked about it at the front desk, they said that they chose not to have any furniture or shelving so no one leaves anything behind during their travels. I let it go, but it is bizarre to me to have a VERY small room with NO place to put stuff for 3 people! We are living out of a suitcase and were never able to unpack!! I'm not sure the price we paid was worth never being able to unpack for our entire stay. I would say this is a nice place for a quick visit but not for an extended stay. Tiny rooms, outdated. Great staff, great breakfast spread.
The hotel is good. Close to the History Museum, Vasa Museum, Abba Museum and Vikinglav. A bit of a walk to go to the hub of the city, and to Gamla Stan but on the whole it was a great experience. Will go to Best Western Hotels again in the future.
My wife, 12 year old son and I stayed four nights at this hotel. We enjoyed our experience. Our room was spacious, had good Wi-Fi, several English options on the television, and a very nice bathroom. The breakfast was plentiful with numerous hot and cold choices. The hotel is situated about a fifteen minute walk for the center, but is in a wonderful neighborhood with a plethora of dining options and a nice shopping mall with myriad offerings including two grocery stores two minutes away. Their are two subway stations less than five minutes away. Best of all for us was the staff. The young women who worked at the front desk were extremely pleasant and helpful. They were quick to offer assistance in any matter. Our only negative was our room was not cleaned one day, but the front desk folks brought us fresh towels and even offered to make up our room. It seems that the cleaning service they were using was being replaced in a couple of days and were not on top of their game. Overall, we had a very positive experience.
My husband and I got this hotel through priceline and it was honestly a little further out than I would have liked. Everything was walkable, I just wouldn't recommend if you're traveling with children or seniors. The neighborhood was absolutely beautiful and close by was a grocery store. The hotel staff was very nice and there is an outdoor area in the back. It's not the most beautiful garden, but it was very peaceful to go outside and read a book. If you're looking to go to Stockholm but not be in the thick of it, I would recommend this hotel. The room was quite small, but we weren't in it very much so it wasn't an issue.
I really liked this hotel. I especially liked the location and the room. It was nice and quiet, but still close to the city. The beds were very comfortable too. As I had a run event in the early Sunday morning, I was very happy that breakfast was served from 7 to 11 o'clock. How amazing to run 10km, and then have delicious breakfast afterwards. I had read some reviews talking about a poor breakfast selection. I guess they have changed it, or that I am more easy to satisfy, because I thought the selection was great. The scrambled eggs were a bit too creamy for my own taste, but still good. And I loved that they had pancakes. If I have other events in this part of the town, I will definitely come back.
What was not successful with Hotel Karlaplan, room for 3 persons: - The bathroom's sink was slanting. You couldn't leave your toothbrush glass on the edge of the sink because of that. - There was very little any worktop in the big bathroom; you had to use the floor - The sewer didn't absorb water when you took a shower. There was a lot water all over on the bathroom floor after shower and there wasn't any floor squegees to get rid of the water - The main elevator kept terrible noise and was shaky. They told it would be repaired during this week. What was successful with Hotel Karlaplan: - The room was big enough for three persons - The bathroom was large - The breakfast was versatile and very good. There was a lot of options for people with milk allergies. There were lots of fruit, many kind of bread and cereals, pancakes in addition to normal traditional breakfast food.
Hotel has a very good location and friendly effective staff! Rooms are ok but nothing more; very dated for 2017 standards with some very "curious" tacky artwork. Plus for good beds. The public areas though, really needs to be refurbished; as it is looking worn out. The lift felt like a deathtrap as it was shaking, jumping, rumbling and making all sorts of noise as it was about to break down. Chose to use the stairs from the 8th floor during my stay. As it is common in these older buildings, there is no aircondition available. Paired with a warm summer, the room felt close to a sauna - making a good night's sleep impossible. Difficult to blame this on the hotel; but still my experience as a guest. Good breakfast with very friendly staff, dining area could really need some sprucing up to make it a more enjoyable experience. Overall experience is that the staff are the stars of the hotel - hope on their behalf that a upgrade project is in the works.
We loved everything about our 2 night stay here....great room,one of the best breakfasts we have come across in hotels,amazing service,the hotel staff were simply amazing,nothing was a problem to them,would highly recommend this spot..
- Close to Vasa Museum and Royal Swedish Opera
- Free buffet breakfast
- Free WiFi in rooms and public areas
- 24-hour business center
Located in Central Stockholm, Best Western Hotel Karlaplan is within a mile (2 km) of popular sights such as Berwald Hall and Royal Dramatic Theater. This 101-room, 4-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center. It's in central Stockholm and also close to Stureplan and ABBA The Museum.
Free buffet breakfast is included with your stay and awaits you each morning. You can sip a beverage at the coffee shop/café.
All 101 recently renovated rooms feature coffee makers, free weekday newspapers, and phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also standard.
Guests of Best Western Hotel Karlaplan enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Transportation is made easy with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 406 reviews