Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
Waterfront hotel with bars and a 24-hour fitness center
VIP Access

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Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
Property preview
Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, pillowtop beds, minibar
Terrace/patio
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Skeppsbron 12, Stockholm, 111 30
  • Place, Stockholm Palace
    ‪3 min walk‬
  • Place, Vasa Museum
    ‪3 min drive‬
  • Place, Skansen
    ‪5 min drive‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sauna

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Sea View, Corner

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View (Chapman)

  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Stockholm

Located in Central Stockholm, Hôtel Reisen in The Unbound Collection by Hyatt is adjacent to Stockholm Palace and within a 5-minute walk of other popular sights like Nobel Prize Museum. This 5-star hotel has 144 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Stockholm Palace - 3 min walk - 0.2 miles
  • Royal Swedish Opera - 8 min walk - 0.5 miles
  • National Museum - 11 min walk - 0.6 miles
  • Vasa Museum - 3 min drive - 1.0 mile
  • Skansen - 5 min drive - 1.6 miles

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm (BMA-Bromma) - 15 min drive

Restaurants

  • ‪Skeppsbro Bageri - ‬3 min walk
  • ‪Mr. French - ‬2 min walk
  • ‪Stockholms Gästabud - ‬1 min walk
  • ‪Restaurant Reiss - ‬1 min walk
  • ‪Österlånggatan 17 Bar & Kvarterskrog - ‬2 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars and a 24-hour fitness center
Renovated in 2020, Hôtel Reisen in The Unbound Collection by Hyatt offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for SEK 1295 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, a meeting room, and a library.
Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, electric kettles, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Frequently asked questions

Is free cancellation available at Hôtel Reisen in The Unbound Collection by Hyatt?

Hôtel Reisen in The Unbound Collection by Hyatt provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Reisen in The Unbound Collection by Hyatt?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hôtel Reisen in The Unbound Collection by Hyatt on Oct 21, 2025 start from $242.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hôtel Reisen in The Unbound Collection by Hyatt?

This hotel is situated in Central Stockholm, just steps from Stockholm Palace and Nobel Prize Museum, and within a short walk of King's Garden. You'll also find Stockholm Viking Terminal and Vasa Museum within a short drive.

Is parking available on site at Hôtel Reisen in The Unbound Collection by Hyatt?

Yes, valet parking is offered for SEK 1,295 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at Hôtel Reisen in The Unbound Collection by Hyatt?

Spa services at the hotel include hot stone massages, mani/pedis, and facials.

Does Hôtel Reisen in The Unbound Collection by Hyatt have a casino?

No, Hôtel Reisen in The Unbound Collection by Hyatt doesn't have a casino.

Is there an indoor pool at Hôtel Reisen in The Unbound Collection by Hyatt?

No, there is no indoor pool at this hotel.

Is Hôtel Reisen in The Unbound Collection by Hyatt good for couples?

At this waterfront hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring sea views.

Are there hot tubs at Hôtel Reisen in The Unbound Collection by Hyatt?

No, but some guestrooms at this hotel feature private saunas.

Does Hôtel Reisen in The Unbound Collection by Hyatt have a restaurant that serves breakfast?

Yes, Hôtel Reisen in The Unbound Collection by Hyatt serves buffet breakfast for a surcharge each morning at Restaurant Reiss.

Does Hôtel Reisen in The Unbound Collection by Hyatt allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hôtel Reisen in The Unbound Collection by Hyatt for a fee of SEK 350 per pet, per stay. The property also provides food and water bowls.

Does Hôtel Reisen in The Unbound Collection by Hyatt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hôtel Reisen in The Unbound Collection by Hyatt?

The closest major airport to Hôtel Reisen in The Unbound Collection by Hyatt is Stockholm (BMA-Bromma), which is 6.6 mi away (15 minutes by car). Another top airport is Stockholm Arlanda Airport (ARN), which is located 26.7 mi away (35-minute drive).

Can I book a room with a balcony at Hôtel Reisen in The Unbound Collection by Hyatt?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy sea or city views.

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 656 out of 871 reviews
Rating 8 - Good. 151 out of 871 reviews
Rating 6 - Okay. 38 out of 871 reviews
Rating 4 - Poor. 16 out of 871 reviews
Rating 2 - Terrible. 10 out of 871 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 4 nights in Jul 2025

8/10 Good

Glenn, Newmarket

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to so many attractions in Old Town Stockholm. You can walk almost anywhere from this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was convenient for walking to a lot of sights
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort

Great hotel and location.

The hotel itself was very nice. The beds were a bit soft for me but other than that it was excellent. FYI. if you rent a car there is no parking there or anywhere in the neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it so much I switched hotels for the end of my trip so that I could return for an additional night!
Stayed 1 night in Jun 2025

10/10 Excellent

Bardia

Stayed 4 nights in Jun 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and the concierge recommended some great restaurants. Bed was very comfortable. Room was lovely although quite small. Great views
Stayed 4 nights in Jun 2025

2/10 Terrible

Dawn

We were put in a postage size room. It was so small that you couldn't even lay 2 suitcases out. It should NEVER have a king size bed in it. My small suitcase that fits under an airplane seat just fit in one of the aisles. We were in the first floor right over the bar. Since it was hot we had to open the window. The noise was HORRIBLE! It quieted down Sun night at 1:30 am but garbage pick up was before 6am & it sounded like a bomb went off. It was the worst experience we ever had.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old town. Friendly, helpful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

LEE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location in Gamala Stan in oldest part of Stockholm. Hotel with a past history. Level of attention from staff and concierge (Filipino) who was a wealth of knowledge.
Stayed 3 nights in Jun 2025

6/10 Okay

Jose Antonio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Limited area of the rooms, the condition of the infraestructure in the hotel is poor, noisy in some areas and days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Steps from the Gamla Stan and waterfront. View of the harbor from our room. Incredible breakfast buffet and great lounge for drinks or lunch. Incredibly helpful and welcoming staff all around.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service

Tiny room excellent service

Second time staying at the Riesen. Great location. Rooms are tiny but they work. Service is excellent. .
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet that was included with our stay was outstanding. Staff was friendly and helpful. We received a room upgrade to a water view, because we reserved with hotels.com. Convenient location in Gamla Stan.
View from our room
View from our room
View from our room
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine, Saint Louis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location with friendly staff. There was a mix up at check in but quickly corrected and put in correct room. Exceptional service.
Stayed 10 nights in May 2025

10/10 Excellent

armand

Stayed 2 nights in May 2025

6/10 Okay

Dominique

Traveled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Berton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was the best. Got us an early stay, taxi transport to airport and extremely helpful and informative. On our next trip to Stockholm we will definitely stay here. Also, we will recommend the hotel to friends and family.
Stayed 1 night in May 2025

6/10 Okay

Roland

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location, but small rooms. Noise from the corridor, and adjoining rooms at night, not so well insulated probably because the building is old. The room key didn't work on the room floor, so I had to go down to the reception again. The receptionist said that the battery for the lock probably needs to be changed, and that guests have had this problem before for the past few days. A few days later a bill came for a "pet fee" charged to the credit card. We didn't bring a pet. I called the hotel, and they said it would be refunded within 4 days. No refund after 10 days. Called again, still no refund. The staff is very friendly though. Breakfast OK, similar to all other hotels in Stockholm. Not a 4-star hotel experience, and $300 per night is a bit steep for such a small room.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet, Kingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were vey helpful. A nice touch was the room having an international power socket adaptor. There was also a pair of binoculars to view the harbour.
Stayed 3 nights in May 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed room but there should be bottled water provided in my opinion. Very small window with not enough daylight to read by
Stayed 3 nights in May 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central location, great view, comfortable room.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Amenities
Excellent breakfast. Great location. Very helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property and filip the concierge and his staff were amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. The staff was incredibly friendly and helpful. Situated close to shopping, food, and sights. Absolutely loved our stay here.
Stayed 4 nights in Apr 2025