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Sheraton Westport Plaza Hotel St. Louis

3.5 out of 5.0

Recent guest reviews

This hotel needs some improvements. I would not recommend to anyone for a Sheridan hotel like this.

Nice hotel. Right next to the farm toy show so that made it very convenient. Will be back next year hopefully.

Nice hotel and easy to find and just 10 minutes from downtown

Loved it. Great breakfast and staff. Quiet rooms and comfortable.

I have stayed many times, only one issue with the hotel took care of it promptly. Highly recommend good area love Westport!!

Great Hotel, Enjoyed the Labor Day weekend with my daughter, Great Stay!

Awful experience. Drove 500 miles to find out that the reservation we made was not valid and the hotel was completely booked.

They screwed up our reservation not onnce, not twice but three times, I was called a liar by the overnight front desk clerk, threatened with police, barked at by hospitality staff, was never able to get the room we requested and received nothing but a free breakfast buffet to compensate. I recommend this hotel to all my clients for my real estate clts and my weight loss clients and am very unsatisfied with my experience. As a resident of Las Vegas this situation would have been handled to the highest level of customer service. Looks like me and my clients will be finding a new chain to utilize for our lodging

Overall we had a good stay. This was that night out away from the kids for the wife and I, pill has a great location to restaurants and entertainment, we will stay again

A little bit tricky to locate the hotel through a GPS especially coming off a free way. Pros - Staff are nice and the hotel is generally clean and well presented . Cons. The air conditioning is very loud and the carpet in my room bit smelly.

The room was clean and comfortable. The location was great.

Staff was excellent and went beyond expectations. Very nice and clean room.

I paid for a king bed when booking but got a room with two smaller beds. When I checked in, the front desk employee was a bit rude. I would have tried again to ask for a king bed but was very tired and just wanted to check in. The hotel was convenient to where I needed to be.

Very clean and comfortable. The staff was very helpful. Room service selection was great and the cobb salad and tukey noodle soup I ordered were both great.

Nice rooms, close to many restaruants and coffee shops as well as major highways and roads. Staff was very helpful and nice. Took time before I could check in but overall wonderful experience.

The Sheraton in Westport is a great place to stay if planning a night out in Westport Plaza. The hotel has a high-end feel with very reasonable prices. We also went with the club level room which was great for evening appetizers and full breakfast in the morning. We really enjoyed our stay!

I got a great last-minute deal on a nice room in this hotel. The room was very clean and furnished comfortably. The pool was very small and the business center was not at full working capacity, but otherwise everything was great. One staff member was officious but cold; another went out of her way to help. Location was pretty good. There is a decent collection of restaurants adjacent to the hotel, and the airport is only 5 minutes away. Recommended, particularly if you get a good price.

I loved the room and the bed was so big and comfortable. The hotel was clean and the decor was ok. The staff was friendly and helpful. I did not have a car but was still able to do some sight seeing, the staff directed me to the Metro Link which took me to the Arch, Union Station and Lacades Landing. Riding the Metro Link I was able to see the Stadium also.

Be very careful when booking online. The company owns both the Westport Plaza and the Chalet. While the Plaza is way better that the Chalet they tend to put you into the Chalet if they are busy that period of time...and there is nothing you can do about it because you did not book directly with them...

The hotel is nice and well-located, but the breakfast isn't worth what they charge. You can get a much better (and cheaper) breakfast from St. Louis Bread Company right around the corner.

900 Westport Plz Maryland Heights MO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Sheraton Westport Plaza Hotel St. Louis places you within 3 miles (5 km) of popular attractions like Creve Coeur Golf Club and Holocaust Museum. This 210-room, 3.5-star hotel has conveniences like an indoor pool, free self parking, and a free airport shuttle. In central Maryland Heights, the hotel is also within a 15-minute drive of Historic Aircraft Restoration Museum and Payne-Gentry Historical House.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of Sheraton Westport Plaza Hotel St. Louis's 210 air-conditioned rooms provide coffee makers, free weekday newspapers, and phones. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.


Property features

Guests staying at Sheraton Westport Plaza Hotel St. Louis enjoy an indoor pool, a health club, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and express check-out.

Guest reviews for Sheraton Westport Plaza Hotel St. Louis

Everyone (4) Business (8) Couples (6) Family (4) Other (4)
3
Everyone

This hotel needs some improvements. I would not recommend to anyone for a Sheridan hotel like this.

By on Apr 3, 2018

Review comment responded on Apr 18, 2018

Thank you for staying with us and for your feedback. We have shared your comments with our executive team for review.

4
Everyone

Nice hotel. Right next to the farm toy show so that made it very convenient. Will be back next year hopefully.

By on Feb 4, 2018

Review comment responded on Feb 5, 2018

Welcome back and thank you for your feedback! Pleased to hear that you enjoyed your stay with us and want you to know that our associates enjoy having the farm toy show every year, we truly look forward to it. Thanks again for your feedback & look forward to connecting with you next time.

4

nice and close by everything

Everyone

Nice hotel and easy to find and just 10 minutes from downtown

By , from ohio on Apr 20, 2017

5

excellent experience

Everyone

Loved it. Great breakfast and staff. Quiet rooms and comfortable.

By on Feb 3, 2017

4

staycation

BusinessTravelers

I have stayed many times, only one issue with the hotel took care of it promptly. Highly recommend good area love Westport!!

By on Feb 12, 2016

5

great hotel

Families

Great Hotel, Enjoyed the Labor Day weekend with my daughter, Great Stay!

By on Sep 9, 2015

1

anniversary trip

Couples

Awful experience. Drove 500 miles to find out that the reservation we made was not valid and the hotel was completely booked.

By on Sep 8, 2015

1

business trip

BusinessTravelers

They screwed up our reservation not onnce, not twice but three times, I was called a liar by the overnight front desk clerk, threatened with police, barked at by hospitality staff, was never able to get the room we requested and received nothing but a free breakfast buffet to compensate. I recommend this hotel to all my clients for my real estate clts and my weight loss clients and am very unsatisfied with my experience. As a resident of Las Vegas this situation would have been handled to the highest level of customer service. Looks like me and my clients will be finding a new chain to utilize for our lodging

By on Jul 28, 2015

3

nice stay

Couples

Overall we had a good stay. This was that night out away from the kids for the wife and I, pill has a great location to restaurants and entertainment, we will stay again

By on Jul 21, 2015

4

value for money

Families

A little bit tricky to locate the hotel through a GPS especially coming off a free way. Pros - Staff are nice and the hotel is generally clean and well presented . Cons. The air conditioning is very loud and the carpet in my room bit smelly.

By on Sep 22, 2014