First thing we saw when entering the room was a large dead bug on the floor. Found a toothpick under the bedsheets. Toilet didn’t flush, hardly any tv stations. Staff was friendly though.
Very well lit around the property, doesn’t seem to have a ton of parking but I didn’t exactly drive around and explore either.
Clean, easy to access, very close to restaurants. Updated with a chic decor, with friendly, well trained staff.
Everything was amazing! Lobed the extra sleeper sofa fornthe kids. Also the breakfast was always good.
Upon check in the hotel charged my credit card three more times for our stay and are now giving me a hassle refunding the card. It’s been 5 days and still no action has been taken. As we returned to the hotel on the second night, our room keys had been deactivated. There was no staff at the front desk to help us. It took over an hour to locate an employee to help us. We searched the entire building. Called multiple times. Even called the 24 hour reservation line.
Holiday Inn Express Troy, an IHG Hotel is located 3 mi (4.8 km) from Villa Marie Winery & Banquet Center and within a 10-minute drive of World's Largest Catsup Bottle. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.
Holiday Inn Express Troy, an IHG Hotel's 75 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Free weekday newspapers, safes, and ironing boards are also standard.
Built in 2016, the brand new Holiday Inn Express Troy, an IHG Hotel offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.
First thing we saw when entering the room was a large dead bug on the floor. Found a toothpick under the bedsheets. Toilet didn’t flush, hardly any tv stations. Staff was friendly though.
Very well lit around the property, doesn’t seem to have a ton of parking but I didn’t exactly drive around and explore either.
Clean, easy to access, very close to restaurants. Updated with a chic decor, with friendly, well trained staff.
Dear Ariel, Thank you for taking the time to leave your comments regarding your recent stay. We appreciate your feedback and hope that you will stay with us again soon. Sincerely, Jason Aulds, GM
Everything was amazing! Lobed the extra sleeper sofa fornthe kids. Also the breakfast was always good.
Thank you for letting us know about your stay. We value your comments and hope you will stay with us again soon. Jason Aulds, GM
Upon check in the hotel charged my credit card three more times for our stay and are now giving me a hassle refunding the card. It’s been 5 days and still no action has been taken. As we returned to the hotel on the second night, our room keys had been deactivated. There was no staff at the front desk to help us. It took over an hour to locate an employee to help us. We searched the entire building. Called multiple times. Even called the 24 hour reservation line.
Tony, I am extremely sorry for your inconvienence while choosing to stay with us. I have forwarded your feedback to our Team. If there is any way that I can be of further assistance, you may contact me directly at our property 618-667-2301. Warm Regards,
Thank you for taking the time to leave your comments regarding your recent stay with us. We value your feedback and hope that you stay with us again soon. Sincerely, Jason Aulds, GM