Skip to main content
Beginning of main content

Recent guest reviews

Good quality for the price.

The room felt dirty if that makes sense. The only toiletry item I had in the bathroom was one bottle of conditioner. The two towels had black ink stains on them. I stayed for 3 days and housekeeping never came by during these days even though I said hi to them when I saw them cleaning other rooms. You can tell the pool hasn’t been treated in awhile bc it was murky looking. I’ll never stay here again.

The property was very nice, especially for the price, but the staff were phenomenal. I was extremely impressed with the friendliness and service they provided.

The hotel itself was fine and most of the staff was friendly. The one day the room was cleaned out of the 8 that we were there, my makeup bag that contained my medication had been moved from where i kept it in the bathroom. Upon further inspection, a few pilla had been taken. Was going to report it, but everyone that i saw working the front desk was also cleaning rooms the next morning. We still had 3 days to go so didn't want to risk anything happening to our stuff if we reported it to the wrong person.

Everything is close,nice and clean. The breakfast very good

Checked in very late and front desk staff was great. A/C worked great during a major heat wave.

Just used it for a quick sleep over, room was excellent, breakfast was better than average at other places. Only item I noticed was a slight smell in hallway going to room. Can't comment on rest of hotel.

The staff was efficient and polite. The room was clean.

Luckily we were able to get into this hotel on an expected icy night after a day of shopping. Once we got there we did have to wait for a new person to arrive to check us in as the one on duty had chest pains and had to be taken to the hospital. Once he arrived, he was very pleasant and checked us all in quickly. The room was very nice for the price. We were all very pleased with it. The next morning the kitchen staff was very friendly and helpful. I would stay there again.

The location is great, Breakfast is just right. Plenty of parking Hotel sign is recognizable at all times.

Formosa Drive Troy IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Troy Hotel places you within a 10-minute drive of popular sights such as World's Largest Catsup Bottle and Gateway Conference Center. This 65-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

The 65 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. LED TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, phones, and ironing boards.


Property features

At Best Western Troy Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and laundry facilities.

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

2 Queen Beds | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Troy Hotel

Everyone (9) Couples (1) Family (3)
4
Family

Good quality for the price.

By on Dec 19, 2021

1
Family with small children

The room felt dirty if that makes sense. The only toiletry item I had in the bathroom was one bottle of conditioner. The two towels had black ink stains on them. I stayed for 3 days and housekeeping never came by during these days even though I said hi to them when I saw them cleaning other rooms. You can tell the pool hasn’t been treated in awhile bc it was murky looking. I’ll never stay here again.

By on Aug 9, 2021

5
Partner Couples

The property was very nice, especially for the price, but the staff were phenomenal. I was extremely impressed with the friendliness and service they provided.

By on Jul 29, 2021

5
Everyone

By on Jul 15, 2021

4
Everyone

By on Jun 21, 2021

2
Family with small children

The hotel itself was fine and most of the staff was friendly. The one day the room was cleaned out of the 8 that we were there, my makeup bag that contained my medication had been moved from where i kept it in the bathroom. Upon further inspection, a few pilla had been taken. Was going to report it, but everyone that i saw working the front desk was also cleaning rooms the next morning. We still had 3 days to go so didn't want to risk anything happening to our stuff if we reported it to the wrong person.

By on Jun 7, 2021

5
Family Family

Everything is close,nice and clean. The breakfast very good

By on Sep 9, 2019

5
Everyone

Checked in very late and front desk staff was great. A/C worked great during a major heat wave.

By , from IL on Jul 21, 2019

4
Everyone

By on Jan 18, 2019

Review comment responded on Jan 23, 2019

Thank you for your feedback of our hotel. Hope to see you again!

1
Everyone

By on Sep 23, 2018

Best Western Troy Hotel

2020 Formosa Drive, Troy, IL 62294
url importing http://www.orbitz.com/St.-Louis-Hotels-Best-Western-Troy-Hotel.h446536-p2.Hotel-Reviews
There was an error importing /St.-Louis-Hotels-Best-Western-Troy-Hotel.h446536-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/St.-Louis-Hotels-Best-Western-Troy-Hotel.h446536-p2.Hotel-Reviews

Frequently asked questions