Skip to main content
Beginning of main content

Recent guest reviews

A new marijuana dispensary recently opened next door, so the hotel requires a parking pass due to the high traffic next door. The elevator & hallway smelled like marijuana, so apparently some customers are staying here. This DoubleTree is not updated, but it was clean and staff was very friendly.

The bathroom was NOT cleaned to my standards. I have stayed in this particular hotel several time before. I was extremely disappointed to find the bathroom in such poor condition.

Very disappointing for a Hilton hotel. Looks like it needs some renovations in many places. Room was quite dark, uninviting. Also only 1 washer and dryer in a huge hotel and the dryer was not working. Had to take wet clothes with me on a 10 hour drive. No refrigerator in the room. The bed was comfortable. No good view either and we were on the hhonors floor. Just very disappointing. Although we did get a good night's sleep.

The hotel itself and the staff were great. However. The people in the room next to us had their tv at an unbeatable volume, making it impossible for us to fall asleep. The walls of the rooms arent sound proof enough to muffle the noise of other guests.

My experience was very welcoming. Staff was very informed concerning whatever issues I had. The bed was the most comfortable and everything was so clean. It was also very quiet and peaceful. I loved the cookies and the delicious fruit infused water. The outside of the building was beautiful to walk around in. The lobby had all televisions on for viewing. The bar area was wad also her inviting.

Clean hotel and friendly staff. The Wifi was terribly slow and frustrating. For the room price it should have a small room refrigerator.

This hotel was okay for the money. Most all other hotels were booked when we made this reservation. It is a pricey hotel. I would have rather stayed at a Hampton Inn or Holiday Inn because I feel like it is a better value for the money. One of the rooms we had did not have a good shower, the temperature was extremely difficult to adjust to the right temperature. Both rooms were clean. The staff was very friendly. I just would have expected something more for the money we paid for the rooms. I would only stay here again if it was the same situation where almost all other hotels were booked.

Staff were very friendly and helpful. I enjoyed cookies also.

Staff was friendly, okay for a quick stay, There for business, and was close to all dining and nightlife

Rooms were clean and my Kids loved the pool. Will stay there again when I go back to St.Louis

The hotel lobby was gorgeous, the rooms were comfy the staff was helpful. There was no hot tub or sauna available, there was no breakfast served, the television / cable selection was basic at best. (we wanted to watch a Blackhawks game) and ended up in a dive bar in town after consulting the staff and being directed to a buffalo wild wings some 15 miles away. Paris Hilton, you wouldn't spend a night here.....

Spent night with three young kids, pull out sleeper sofa was great for them, room was spacious, but the bathroom was too small. Measured less than 6 feet deep so tough maneuvering when opening and closing door.

Our stay was excellent. The staff was outstanding. I would definitely recommend this hotel. I will be staying here again.

Very nice hotel and friendly staff. Unfortunally I can't say the same about Collinsville but, that's not the hotel fault. If you're in Collinsville this is the place to stay.

I had a great time at Doubletree in Collinsville. Everything was perfect. The housekeeping staff were extremely friendly.

Overall, this hotel is quite good. Friendly staff, warm cookies when you arrive, free wireless, free parking, pretty much everything one should ever need in a hotel. Location is pretty good, right off the interstate but situated in a way that you don't hear any traffic noises. My only problem with this hotel was that I asked for a crib and it was not in the room when I arrived. It took almost an hour and two phone calls to the front desk to finally get it in the room.

Only thing missing was run of the mill continental breakfast. Did offer breajfast buffet at restaurant in hotel and other locations nearby were easily reached. Staff was super. Great stay overall.

Friendly staff. Comfortable bedding and room. Liked the free warm cookies at check-in! Pretty much the best place to stay in Southern Illinois

Eastport Plaza Dr Collinsville IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Gateway Conference Center is a short stroll from DoubleTree by Hilton Collinsville - St. Louis, and other popular attractions like Cahokia Mounds State Historic Site are within a 10-minute drive. This 3-star hotel has 236 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a steakhouse and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

All of DoubleTree by Hilton Collinsville - St. Louis's 236 rooms are air-conditioned and have an array of amenities, including MP3 docks, coffee makers, and free weekday newspapers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of DoubleTree by Hilton Collinsville - St. Louis have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite (Parlor)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Collinsville - St. Louis

Everyone (3) Couples (9) Business (2) Family (21) Other (4) Friends (3)
3
Partner Couples Family

A new marijuana dispensary recently opened next door, so the hotel requires a parking pass due to the high traffic next door. The elevator & hallway smelled like marijuana, so apparently some customers are staying here. This DoubleTree is not updated, but it was clean and staff was very friendly.

By on Jan 11, 2020

5
Everyone

By on Aug 5, 2019

2
Family Family

The bathroom was NOT cleaned to my standards. I have stayed in this particular hotel several time before. I was extremely disappointed to find the bathroom in such poor condition.

By on Jul 7, 2019

3
Partner Couples

Very disappointing for a Hilton hotel. Looks like it needs some renovations in many places. Room was quite dark, uninviting. Also only 1 washer and dryer in a huge hotel and the dryer was not working. Had to take wet clothes with me on a 10 hour drive. No refrigerator in the room. The bed was comfortable. No good view either and we were on the hhonors floor. Just very disappointing. Although we did get a good night's sleep.

By , from Chicago, us on May 6, 2019

4
Partner Couples Family

The hotel itself and the staff were great. However. The people in the room next to us had their tv at an unbeatable volume, making it impossible for us to fall asleep. The walls of the rooms arent sound proof enough to muffle the noise of other guests.

By on Mar 29, 2019

2
Everyone

By on Jan 3, 2019

5

nice hotel next to plenty of restaurants

Everyone

My experience was very welcoming. Staff was very informed concerning whatever issues I had. The bed was the most comfortable and everything was so clean. It was also very quiet and peaceful. I loved the cookies and the delicious fruit infused water. The outside of the building was beautiful to walk around in. The lobby had all televisions on for viewing. The bar area was wad also her inviting.

By , from chicago, il on Sep 26, 2017

Review comment responded on Nov 10, 2017

Thank you Vet for sharing your stay! We're so happy you were able to enjoy our warm DoubleTree cookies and common spaces! We hope to welcome you again soon!

4

nice hotel

Family

Clean hotel and friendly staff. The Wifi was terribly slow and frustrating. For the room price it should have a small room refrigerator.

By on Jul 21, 2015

4

quick fun trip to st. louis

Family

This hotel was okay for the money. Most all other hotels were booked when we made this reservation. It is a pricey hotel. I would have rather stayed at a Hampton Inn or Holiday Inn because I feel like it is a better value for the money. One of the rooms we had did not have a good shower, the temperature was extremely difficult to adjust to the right temperature. Both rooms were clean. The staff was very friendly. I just would have expected something more for the money we paid for the rooms. I would only stay here again if it was the same situation where almost all other hotels were booked.

By on Jun 3, 2015

5

friendly staff

Other

Staff were very friendly and helpful. I enjoyed cookies also.

By on Nov 28, 2014

DoubleTree by Hilton Collinsville - St. Louis

1000 Eastport Plaza Dr, Collinsville, IL 62234
url importing https://www.orbitz.com/Collinsville-Hotels-DoubleTree-by-Hilton-Collinsville---St.-Louis.h27006-p2.Hotel-Reviews
There was an error importing /Collinsville-Hotels-DoubleTree-by-Hilton-Collinsville---St.-Louis.h27006-p2.Hotel-Reviews, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.orbitz.com/Collinsville-Hotels-DoubleTree-by-Hilton-Collinsville---St.-Louis.h27006-p2.Hotel-Reviews". java.io.FileNotFoundException: https://www.orbitz.com/Collinsville-Hotels-DoubleTree-by-Hilton-Collinsville---St.-Louis.h27006-p2.Hotel-Reviews