Checked in room with refrigerator. I put my medically advised food in it. Next day I was scheduled for surgery and was advised not to eat and drink until after surgery,therefore ,didn’t Open the refrigerator to eat. Next day, after surgery, I opened the refrigerator to eat from the food which I brought BUT to my bad surprise fridge was broken—- Most of my food turned bad, had to throw. Joshua , receptionist, changed my room but I lost my food to eat . Hotel management didn’t offer any compensation , whatsoever. I want compensation of my lost food which happened due to their broken fridge.
The staff is friendly. The online site over booked them so they actually upgraded my room. I really enjoyed it. I come here often for my internship in st Louis.
The staff are extremely nice. The breakfast has HOT food which is important to me. I will be staying here again.
I booked and paid through the Orbitz app and when I arrived the woman at the desk was rude and told me there were no available rooms even though I had already booked and paid.
It’s ok None smoking area it did smell a little as smoking area
Property could use some work. Security locks on all the exiting doors are broken. Pool needs to be tended to more often.
Peaceful, comfortable, quiet, convenient to everything around the Hotel
Room was not clean upon entering at 6 pm. Sock, trash, hairpin on the old, worn, and dingy carpet that had clearly not been vacuummed. Had to ask for towels for the cloudy pool. In room list of breakfast items included yogurt but I asked for yogurt and was told it was only available on the weekend. What? The front desk staff was did go and get me some yogurt after I asked. That yogurt was expired THREE WEEKS AGO! Weekend yogurt eaters beware. Pool signs said NO glass allowed in pool area but there were multiple people drinking from glass bottles right on the pool deck. No lights at the pool. Fairly inexpensive but not very clean or quiet.
All the staff members were extremely friendly. The hallways and carpet are pretty worn down. Our room was pretty nice. We happened to have massive leak from the room above us and flooded our bathroom the 2nd day we were there. . The staff found out right before we did and they moved us to a new room with an upgrade that had a kitchen with microwave and fridge. We booked this hotel for the pool, but they had been getting a ton of rain. They had to close the pool for 2 days of our stay, but they worked on it every day and they opened it up for the 4th of July. So, we did finally get to swim and it was really nice. The laundry was nice to have. We actually decided to use it. We just kept having to ask for room service items. They came to our room and cleaned and made the beds, but they kept forgetting to leave us towels, toilet paper, and cups. The front desk was more than happy to get them for us every time. They just shouldn't have had to do that really. Overall, it stil read a pretty good hotel. There are lots of stores right by it including Hobby Lobby, Target, Bob Evans, Culvers, Aldi's, a car walk, a bank and much more.
The location site was was okay, there were not a lot of shopping places to shop close.
Could have been cleaner. ........................................
Dangerous neighborhood, noisy street nearby. Creeps hanging out in the lobby. Hotel manager that is rude and very slow. Once I finally got checked in and received my room key(30 minutes waiting), I went to the room(which was not the room I reserved) and the room was dirty and didn’t have blankets or sheets on the bed and the bathroom didn’t have towels. When I went back to the desk, the manager said there weren’t any other rooms available. Then I had to spend an hour on the phone with the reservation website getting the reservation canceled and refunded. Horrible experience. Bad enough that I decided to write a review.
Smelled musty and dusty. Breakfast was something like a forgotten harvest capture.
I was very happy with nearly all of my stay. My problem was that there was a $50.00 deposit that I was not prepared for. I understand that it will be returned, but it created a financial problem for me during my stay.
Broken shower rod. No bathroom fan. Plastic bag over smoke detector. Poorly made bed.(my kid does better)
Stayed here while in town for the St. Louis Cardinals game. Sink very slow draining. Room was booked for 3 but only had 2 towels and 1 washcloth so had to ask for more. AC was EXCELLENT!
Arrival outdoor temps were in the single digits. Heat was off in our room when we arrived.
Pillows on our bed had spots on the cases, the floor was disgusting, the entire hotel smelled terrible. Our bathroom was disgusting. I have no idea how this place got 3.2 out of 5. Who the heck was rating it?
Okay for one night for the price, good breakfast.
Located 3.1 mi (4.9 km) from Grants Farm, Americas Best Value Inn St. Louis South is within a 15-minute drive of other popular attractions like Anheuser-Busch Brewery. This 95-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9 AM.
Americas Best Value Inn St. Louis South's 95 rooms provide phones and desks. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries.
At Americas Best Value Inn St. Louis South, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Checked in room with refrigerator. I put my medically advised food in it. Next day I was scheduled for surgery and was advised not to eat and drink until after surgery,therefore ,didn’t Open the refrigerator to eat. Next day, after surgery, I opened the refrigerator to eat from the food which I brought BUT to my bad surprise fridge was broken—- Most of my food turned bad, had to throw. Joshua , receptionist, changed my room but I lost my food to eat . Hotel management didn’t offer any compensation , whatsoever. I want compensation of my lost food which happened due to their broken fridge.
The staff is friendly. The online site over booked them so they actually upgraded my room. I really enjoyed it. I come here often for my internship in st Louis.
The staff are extremely nice. The breakfast has HOT food which is important to me. I will be staying here again.
I booked and paid through the Orbitz app and when I arrived the woman at the desk was rude and told me there were no available rooms even though I had already booked and paid.
It’s ok None smoking area it did smell a little as smoking area
Property could use some work. Security locks on all the exiting doors are broken. Pool needs to be tended to more often.
Thank you for your comments. We strive to be the value leader in our industry. Your comments on the doors have been shared with our Maintenance Manager. Yes, the pool needs work. The frequent, excessive rains have made it extremely difficult to maintain.
Peaceful, comfortable, quiet, convenient to everything around the Hotel
Thank you for your feedback!
Room was not clean upon entering at 6 pm. Sock, trash, hairpin on the old, worn, and dingy carpet that had clearly not been vacuummed. Had to ask for towels for the cloudy pool. In room list of breakfast items included yogurt but I asked for yogurt and was told it was only available on the weekend. What? The front desk staff was did go and get me some yogurt after I asked. That yogurt was expired THREE WEEKS AGO! Weekend yogurt eaters beware. Pool signs said NO glass allowed in pool area but there were multiple people drinking from glass bottles right on the pool deck. No lights at the pool. Fairly inexpensive but not very clean or quiet.
We always strive to provide our patrons with a remarkable stay, so it is unfortunate that this was not your experience. Our team always advises our guests to be considerate of one another, so we apologize that this was not the case for you. Rest assured, we will alert our housekeeping staff to the oversight in cleanliness you experienced so that this matter can be addressed posthaste. We hope for another chance to impress you should your travels bring you back our way.
All the staff members were extremely friendly. The hallways and carpet are pretty worn down. Our room was pretty nice. We happened to have massive leak from the room above us and flooded our bathroom the 2nd day we were there. . The staff found out right before we did and they moved us to a new room with an upgrade that had a kitchen with microwave and fridge. We booked this hotel for the pool, but they had been getting a ton of rain. They had to close the pool for 2 days of our stay, but they worked on it every day and they opened it up for the 4th of July. So, we did finally get to swim and it was really nice. The laundry was nice to have. We actually decided to use it. We just kept having to ask for room service items. They came to our room and cleaned and made the beds, but they kept forgetting to leave us towels, toilet paper, and cups. The front desk was more than happy to get them for us every time. They just shouldn't have had to do that really. Overall, it stil read a pretty good hotel. There are lots of stores right by it including Hobby Lobby, Target, Bob Evans, Culvers, Aldi's, a car walk, a bank and much more.
Thanks for your kind comments and for noticing the many positive aspects of our hotel. We are the new management team and we're doing everything we can to bring about positive change to the place. We hope to change the carpets soon along with other renovation plans we have for the place. Thank you for your patience with us regarding the pool and the housekeeping ladies that were forgetting to leave you with amenities. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again.
The location site was was okay, there were not a lot of shopping places to shop close.
I am sorry to hear that you were not aware of the Costco right next to our building or the Target that is the same shopping complex as ours. There is also a shopping mall less than one mile from the hotel. If you need any directions please ask the front desk and we can gladly direct you. Thank you for your review and hope you're having safe travels!
We were under the impression this was resolved with you during your stay with us. I had spoken with you during your stay multiple times and you had mentioned everything was satisfactory after we had upgraded you to another room. I apologize we failed to truly make you happy and hope you had safe travels home!