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Recent guest reviews

The stairways weren't lit well and the shower didn't drain well. That aside, the room was very clean, beds were super comfortable, staff was great, and breakfast had a good variety of foods.

Front desk staff all very nice and helpful. Room was clean, though the carpet under AC soaking wet. But the area in front of the elevator is filthy, inside and outside. Carpet in elevator very dirty. Someone threw olives near the doorway to the lobby, which sat there and rotted for 3 days, despite my asking them to be clean up. cigarette butts all around front entrance. Disgusting.

Clean, in good condition, great service. No complaints. Solid motel.

We specifically stayed here for access to the pool we had no advanced notice that the pool was closed for refurbishment. Only a paper sign at the front desk when we checked in. We could have chosen any of the other hotels located within walking distance of this one that had a functioning pool.

The room they gave me smelled and when they couldn't give me another room, I changed hotels.

Friendly front desk but very basic room and amenities

It was conveniently located to Smith College and downtown Northampton. The room and bed are comfortable and breakfast was nice. Unfortunately, housekeeping had done a sub-par job of cleaning a disturbing pool of blood in the bathroom- staining on wall, grout and tub. Front staff were horrified when I notified them and they came immediately to clean and disinfect, unfortunately no replacement rooms were available. Unfortunately located across the street to the state’s first MJ dispensary with long lines and police barricades

Very conveniently located. Basic, no fuss comfort during a night out in Northampton. Just cross the street for the yarn shop, or walk 10 minutes to all the watering holes :-)

nice enough, easy to get to, friendly staff. could use a facelift.

It was bare bones. Non-smoking hotel but with ash trays in common areas, like walkways just outside rooms. Staff was very friendly and competent. Breakfast, though free, was pretty bad. Coffee was unbelievably weak. English muffins and bagels were fake. Toaster took forever and should be replaced. Workout room wasn't in working order. 2 of 3 machines were not functional. Location is what it is--on the roundabout just off 91, but we knew that. Booked late and took what we could get. Room keys never worked. Had to replace and those didn't work either. Had to make sure we always knew where our one working key was. Pool was actually pretty nice, though. Kids loved it. And it's larger than the Fairfield Marriott pool. Kids also loved the fish tank in the lobby. I'm in no way irate--this just isn't the world's nicest hotel, is all, but it served its purpose for us to use as a base and visit family.

Very close to downtown so we were able to walk everywhere.

Hotel was extremely dated and in need of through cleaning. Room had a slight musty smell and beds were rock hard. However front desk staff was pleasant and professional.

Room was ready when we arrived. Checkin and checkout was fast. Room was clean and all in order except item below. There was a minor problem with a non-working electric receptacle for floor lamp. Fortunately it had a long cord - we could plug it into the nightstand outlet. Breakfast was a basic inexpensive complementary breakfast with cereal toast, etc.

I was disappointed in this hotel. The pictures made it look really nice, but the room was older and when I first walked in it was freezing. The heater had not even been turned on and it took quite awhile for the room to heat up. I paid $20 more for this hotel than the one I stayed at the night before and it was not half as nice. The microwave was not working very well and I did not feel comfortable taking a shower in the old bathroom. for the price I paid, I expected it to be better. The mattress was also very old and when I checked for bedbugs as I always do, I found that there were many rips in the mattress, exposing the coils. This is the first time I've stayed in a hotel that I did not feel comfortable in. I will not recommend this hotel chain to any of my family,friends, or clients. I am sad that I had to write this review, but it was one of the required fields.

Staff very helpful - moved me to a better room upon request. Big snow storm made it difficult to get back into the hotel at night after city snow plow plowed and blocked the entrance way.

Conz St Northampton MA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites Northampton - Amherst places you next to Spare Time Bowling and within a 15-minute walk of Smith College. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 10:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.


Property features

Guests of Quality Inn & Suites Northampton - Amherst have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Quality Inn & Suites Northampton - Amherst

Everyone (18) Couples (13) Business (2) Students (1) Family (8) Other (1)
5
Everyone

By on Oct 24, 2022

3
Everyone

By on Sep 12, 2022

4
Family

The stairways weren't lit well and the shower didn't drain well. That aside, the room was very clean, beds were super comfortable, staff was great, and breakfast had a good variety of foods.

By on Jun 27, 2022

5
Everyone

By on Oct 14, 2021

2
Everyone

Front desk staff all very nice and helpful. Room was clean, though the carpet under AC soaking wet. But the area in front of the elevator is filthy, inside and outside. Carpet in elevator very dirty. Someone threw olives near the doorway to the lobby, which sat there and rotted for 3 days, despite my asking them to be clean up. cigarette butts all around front entrance. Disgusting.

By on Aug 21, 2021

5
Partner Couples

Clean, in good condition, great service. No complaints. Solid motel.

By on May 21, 2021

Review comment responded on Jun 9, 2021

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

3
Family Family with small children Family

We specifically stayed here for access to the pool we had no advanced notice that the pool was closed for refurbishment. Only a paper sign at the front desk when we checked in. We could have chosen any of the other hotels located within walking distance of this one that had a functioning pool.

By on Nov 9, 2019

2
Business Business

The room they gave me smelled and when they couldn't give me another room, I changed hotels.

By on Sep 16, 2019

4
Partner Couples

Friendly front desk but very basic room and amenities

By on Aug 24, 2019

3
Family

It was conveniently located to Smith College and downtown Northampton. The room and bed are comfortable and breakfast was nice. Unfortunately, housekeeping had done a sub-par job of cleaning a disturbing pool of blood in the bathroom- staining on wall, grout and tub. Front staff were horrified when I notified them and they came immediately to clean and disinfect, unfortunately no replacement rooms were available. Unfortunately located across the street to the state’s first MJ dispensary with long lines and police barricades

By on Mar 25, 2019

Quality Inn & Suites Northampton - Amherst

117 Conz St, Northampton, MA 01060
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