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Recent guest reviews

Very friendly staff Good breakfast

There was no hot water.

Great location

Good breakfast. Great location.

The staff was very friendly and our room was perfectly clean.

I was very upset. Upon arriving they said they didnt have a room for me and they gave us a different room that we didnt want. The elevator broke and we needed to carry our luggage and items 2 flights. The beds were not clean abd there was no housekeeping even though we stayed 5 nights. We needed ti ask for more towels and more pillows since for two people they only gave us 3 pillows that were small

Room was spacious, clean. Great location.

The hotel was clean and well appointed. The shower was especially nice. The breakfast was also good. The one big concern was finding a dead bug under the mattress (we always check). My husband, a biologist, identified it as a beetle, but it still should not have been there. I did end up with several bites anyhow, and did not have them before the stay. When I mentioned the dead bug upon check out, the front desk person apologized, but did not offer any kind of compensation (discounting the room, a voucher for a discount on a future stay, etc.). When experiencing any problem (e.g., no hot water) at other hotels, the management has always offered some kind of compensation. As a Marriott Bonvoy member, I expected the same from Marriott.

Staff was quite friendly and helpful. Our only problem was with the TV. There was no printed guide to the channels, and some of the info on the guide which was on the TV was incorrect. We did find something to watch, however, and our overall experience was excellent!!!

Good lighting and very bright even in a cloudy/rainy day. It cheers us up after a very long drive.

Very clean, quiet. Staff was pleasant and attentive

Close to highway. Above average breakfast. No. Electric Vehicle charging stations. Clean HVAC vents.

Excellent hotel, very clean, convenient, great staff!

Staff was friendly and helpful; the room was immaculate; and the location was convenient. Our room was next to a busy street and we did hear some street noise.

Very clean, great staff. Overall a great place to stay

Clean room, comfortable. Very good service, very helpful. Nice breakfast.

We chose this hotel because it was close to downtown Northampton. We wanted to be in walking distance from the restaurant and bars. The rooms were clean and beds comfortable.

115A Conz Street Northampton MA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Fairfield Inn & Suites Springfield Northampton/Amherst is a short stroll from Academy of Music Theater and Smith College. This 106-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Built in 2014, the brand new Fairfield Inn & Suites Springfield Northampton/Amherst offers an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Fairfield Inn & Suites Springfield Northampton/Amherst

Everyone (13) Couples (8) Business (1) Family (3) Friends (2)
5
Partner Couples

Very friendly staff Good breakfast

By on Jul 2, 2022

3
Family

There was no hot water.

By on Apr 16, 2022

4
Partner Couples

Great location

By on Mar 13, 2022

5
Family

Good breakfast. Great location.

By on Sep 30, 2021

5
Partner Couples

The staff was very friendly and our room was perfectly clean.

By on Sep 8, 2021

1
Partner Couples Business Business

I was very upset. Upon arriving they said they didnt have a room for me and they gave us a different room that we didnt want. The elevator broke and we needed to carry our luggage and items 2 flights. The beds were not clean abd there was no housekeeping even though we stayed 5 nights. We needed ti ask for more towels and more pillows since for two people they only gave us 3 pillows that were small

By on Aug 15, 2021

5
Everyone

By on Jul 14, 2021

5
Partner Couples

Room was spacious, clean. Great location.

By on Apr 10, 2021

Review comment responded on Jun 8, 2021

Thank you for your feed back, we value our guest opinions of our service

5
Everyone

By on Sep 6, 2020

4
Partner Couples

The hotel was clean and well appointed. The shower was especially nice. The breakfast was also good. The one big concern was finding a dead bug under the mattress (we always check). My husband, a biologist, identified it as a beetle, but it still should not have been there. I did end up with several bites anyhow, and did not have them before the stay. When I mentioned the dead bug upon check out, the front desk person apologized, but did not offer any kind of compensation (discounting the room, a voucher for a discount on a future stay, etc.). When experiencing any problem (e.g., no hot water) at other hotels, the management has always offered some kind of compensation. As a Marriott Bonvoy member, I expected the same from Marriott.

By on Mar 5, 2020

Fairfield Inn & Suites Springfield Northampton/Amherst

115A Conz Street, Northampton, MA 01060
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