Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪60 min drive‬

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Room options

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(58 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hadley

Within a short walk of Cinemark At Hampshire Mall, Comfort Inn & Suites is within 2 miles (3 km) of University of Massachusetts Amherst. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 2 min drive - 1.4 miles
  • Amherst College - 3 min drive - 1.8 miles
  • Emily Dickinson Museum - 4 min drive - 2.5 miles
  • Mullins Center - 4 min drive - 2.7 miles
  • Hampshire College - 16 min drive - 3.3 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪Berkshire Dining Commons - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Arizona Pizza Company - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Jul 24, 2025 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Comfort Inn & Suites?

This hotel is located in Hadley within a short 11-minute walk of Cinemark At Hampshire Mall. You'll also find Emily Dickinson Museum and Elements Hot Tub Spa within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites have a casino on the premises?

No, Comfort Inn & Suites doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool.

Is Comfort Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Comfort Inn & Suites have a restaurant that serves breakfast?

Comfort Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites.

Does Comfort Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 22 mi away (33 minutes by car).

Can I book a room with a balcony at Comfort Inn & Suites?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites.

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1010 reviews
Rating 8 - Good. 225 out of 1010 reviews
Rating 6 - Okay. 47 out of 1010 reviews
Rating 4 - Poor. 15 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Amenities
Everything was good except the air conditioner sounds like a truck emptying the dumpster
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and services
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

8/10 Good

Norwood

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Molly

Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a great variety of items from waffles to oatmeal, fresh fruit and yogurt. The pool was lovely and the hot tub was roomy and clean. The bed was very comfortable with lots of pillow options. The lighting was very nice, including adjustable reading lights and backlighting for the bed and television. Excellent sercice by all staff. Will definitely stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The room was spacious and immaculate. The bed was very comfortable. The breakfast had a lot of different offerings. The staff was very nice. It was a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It was great!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

Wonshik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paroma

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The reception was not friendly and was not pleasant or polite in their approach when I checked in. Even when I had asked for some help they were very reluctant to talk or share information. There was no smile or greetings. At night when I had come down to ask about water fountains etc she was most reluctant to show me the path. I guess next morning both the gentleman were very pleasant and was eager to help or answer me. The breakfast was standard bread cereals juice coffee eggs and bacon with whole fruits. Place was clean and maintained for refilling and keeping it ready. Once again the staff missed smile to greet good morning☺️. Overall my purpose of going to the business agenda I had was accomplished. Quite accessible to various places.
Stayed 1 night in Apr 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
big rooms, clean
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common area and room were very clean. Bed was super comfortable. Breakfast was nice (what you'd expect.) I didn't swim but the pool and hot tub looked nice. Gym was tiny so I didn't use it. All in all, great value for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Rancer, Elizabeth

Stayed 2 nights in Mar 2025

10/10 Excellent

Rancer, Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Hadley, MA, close to UMass and Amherst.. Close to restaurant, shopping center and downtown
Stayed 1 night in Mar 2025

10/10 Excellent

foma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Check in lady was super nice
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and friendly. Conforatble beds
Stayed 1 night in Mar 2025

6/10 Okay

Aurora

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025