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Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

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Photo gallery for Comfort Inn & Suites

Lobby
Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪61 min drive‬

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Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hadley

Within a short walk of Cinemark At Hampshire Mall, Comfort Inn & Suites is within 2 miles (3 km) of University of Massachusetts Amherst. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 2 min drive - 1.4 miles
  • Amherst College - 3 min drive - 1.8 miles
  • Emily Dickinson Museum - 4 min drive - 2.5 miles
  • Mullins Center - 4 min drive - 2.7 miles
  • Eric Carle Museum of Picture Book Art - 7 min drive - 4.4 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪Berkshire Dining Commons - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Arizona Pizza Company - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

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Exterior

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  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 910 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Comfort Inn & Suites?

This hotel is located in Hadley within a short 11-minute walk of Cinemark At Hampshire Mall. You'll also find Emily Dickinson Museum and Elements Hot Tub Spa within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites have a casino on the premises?

No, Comfort Inn & Suites doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Comfort Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites have a restaurant that serves breakfast?

Comfort Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites.

Does Comfort Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 22 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites.

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Traveled with family
Liked: Amenities
Everything was good except the air conditioner sounds like a truck emptying the dumpster
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff service !
Stayed 1 night in Mar 2025

8/10 Good

Chunxiang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in Mar 2025

10/10 Excellent

Yasin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean, comfortable and quiet motel. One of the better experiences we have had in our travels, lately. Will definitely return to this motel when we come back to visit the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Always available.
Stayed 2 nights in Mar 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness
Shower wasn't that great
Stayed 1 night in Mar 2025

10/10 Excellent

FNU

Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great
Stayed 1 night in Feb 2025

10/10 Excellent

CRAIG

Stayed 1 night in Feb 2025

10/10 Excellent

Chantal

Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Smithfield

Traveled with family
Liked: Amenities
Great service and very clean.
Stayed 1 night in Mar 2025

6/10 Okay

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a great stay. The hotel is clean and well maintained. Checkin and checkout were easy. The free breakfast was a bonus.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Lola

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen, Dickinson

Stayed 1 night in Feb 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sanguja

Stayed 3 nights in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff. Neat and clean facilty & and rooms. Near reasteraunts & UMASS.
Stayed 1 night in Feb 2025

8/10 Good

Laurie

Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

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