Comfort Inn & Suites Hadley - Amherst

2.5 star property
Hotel with free parking, near University of Massachusetts Amherst

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hadley - Amherst

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, Autobahn
    ‪6 min walk‬
  • Place, University of Massachusetts Amherst
    ‪1 min drive‬
  • Place, Amherst College
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪54 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(77 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Hadley

Comfort Inn & Suites Hadley - Amherst places you within a leisurely stroll of Autobahn and Cinemark At Hampshire Mall. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Autobahn - 6 min walk - 0.4 miles
  • Cinemark At Hampshire Mall - 13 min walk - 0.7 miles
  • University of Massachusetts Amherst - 1 min drive - 1.4 miles
  • Amherst College - 2 min drive - 1.6 miles
  • Amherst Golf Course - 6 min drive - 1.2 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Antonio's Pizza - ‬4 min drive
  • ‪Taco Bell - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk

About this property

Comfort Inn & Suites Hadley - Amherst

Hotel with free parking, near University of Massachusetts Amherst
At Comfort Inn & Suites Hadley - Amherst, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Hadley - Amherst?

Comfort Inn & Suites Hadley - Amherst provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Comfort Inn & Suites Hadley - Amherst?

This hotel is located in Hadley, a short 8-minute walk from Autobahn and also 12 minutes on foot from Cinemark At Hampshire Mall. You'll also find Emily Dickinson Museum and Elements Hot Tub Spa within a short drive.

Is parking available on site at Comfort Inn & Suites Hadley - Amherst?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Hadley - Amherst have a casino on the premises?

No, Comfort Inn & Suites Hadley - Amherst doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Hadley - Amherst?

Yes, this hotel has an indoor pool.

Is Comfort Inn & Suites Hadley - Amherst a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites Hadley - Amherst?

No, this hotel doesn't have a spa tub.

Does Comfort Inn & Suites Hadley - Amherst have a restaurant that serves breakfast?

Comfort Inn & Suites Hadley - Amherst offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites Hadley - Amherst allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Hadley - Amherst.

Does Comfort Inn & Suites Hadley - Amherst have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites Hadley - Amherst?

The closest major airport to Comfort Inn & Suites Hadley - Amherst is Westfield, MA (BAF-Barnes Municipal), which is 22.1 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites Hadley - Amherst?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Hadley - Amherst.

Comfort Inn & Suites Hadley - Amherst Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Yin Chi

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, water pressure was good and shower was hot. Bed and pillows were very comfortable. As an older couple, a higher toilet would be preferred, but was not in the room. A nice touch was the lemon water in lobby. Free coffee offered. Breakfast was free and fine. Front desk staff was helpful and polite.
Stayed 1 night in Nov 2025

10/10 Excellent

Noreen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent! The room was clean, non cluttered, and the staff exceptionally helpful, and bed was very comfortable!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, amenities
Very soft sheets, hot shower and quiet! Perfect for work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice space, friendly staff. Loved make your own waffles at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed and enough space for 3 people
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge A

Stayed 1 night in Nov 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My only negative is that the pillows on the bed not good. Hardly any filling inside pillows. No support The breakfast amazing especially for gluten free :) Rooms updated and clean . Parking easy too
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The bed and pillows were wonderful. The breakfast wasn’t the typical beige breakfast. There were waffles, muffins, yogurt, fresh fruit, cereal, sausage, ham, coffee, etc. I would stay there again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Sonja R

I called the hotel directly in September to cancel our reservations. Unfortunately, I had already been charged approximately $1800 for a stay we never had. I've tried calling Expedia for a refund and have gotten nowhere with the phone numbers given me. Awful customer service IMHO.
Stayed 3 nights in Nov 2025

8/10 Good

Ramon, Carlsbad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Virginia

Room was spotless & spacious. Staff was welcoming & hospitable. Breakfast was fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Wacil

Stayed 2 nights in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was overall pretty beat up looking. Smelled of gas in the lobby. The elevator felt and sounded a little questionable, and our room was dirty. There was a visible dirt on the floor in the bathroom, on surfaces in the bedroom and the toilet did not look like it had been cleaned in a while. It was very overpriced for the experience. That said the staff was friendly and professional. The bed was very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was extra clean….great staff and the breakfast bar was outstanding…. Loved the little cove in the front with the sofa and chairs,,,excellent place for a small gathering with other guests… One thing I would recommend.. we had a sink in the bedroom area…needed a towel hook in that area for hand washing… thanks for a fantastic stay…will definitely use again…
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, close to everything, super accommodating: There’s no place better! The manager gave us a personal welcome. The breakfast is the best, too!
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities
Everything was very comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Byron, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and personal excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay for a family. Pool and breakfast opened at 6:30 on a weekday, which was great for us. The breakfast had a lot of options- I made myself a pumpkin waffle with lots of toppings. The pool includes a hot tub. The room was clean and comfortable. If we’re in the area again, we’ll look to stay here.
Stayed 1 night in Oct 2025