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Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
Free daily full breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, Autobahn
    ‪6 min walk‬
  • Place, University of Massachusetts Amherst
    ‪1 min drive‬
  • Place, Amherst College
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Hadley

Comfort Inn & Suites places you within a leisurely stroll of Autobahn and Cinemark At Hampshire Mall. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Autobahn - 6 min walk - 0.4 miles
  • Cinemark At Hampshire Mall - 13 min walk - 0.7 miles
  • University of Massachusetts Amherst - 1 min drive - 1.4 miles
  • Amherst College - 2 min drive - 1.6 miles
  • Amherst Golf Course - 6 min drive - 1.2 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk
  • ‪Wendy's - ‬4 min walk

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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The price is $154
Jan 6 - Jan 7, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Comfort Inn & Suites?

This hotel is located in Hadley, a short 7-minute walk from Autobahn and also 11 minutes on foot from Cinemark At Hampshire Mall. You'll also find Emily Dickinson Museum and Elements Hot Tub Spa within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites have a casino on the premises?

No, Comfort Inn & Suites doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool.

Is Comfort Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites have a restaurant that serves breakfast?

Comfort Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites.

Are there connecting rooms at Comfort Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 22 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites.

Reviews

Comfort Inn & Suites Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

8/10 Good

Dave

Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it very much.
Stayed 4 nights in Aug 2025

6/10 Okay

dave

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
I did not like the fact that I have to call and have the room cleaned I had to extend my stay twice in the week I was there and they would not honor the original price
Stayed 1 night in Sep 2025

4/10 Poor

Sandeep

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff response to issues with room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the front desk to the maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, newer property. Rooms and open areas are all in great condition. Staff was excellent. Close to what we needed. Highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in very late and someone was at the front desk able to help me.
Stayed 1 night in Aug 2025

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service
It was a nice Hotel clean and friendly staff. Only thing we didn't really like was the mi ute we walked in the front door all we could smell was a strong Clorine odor and the elevators creaked were a tad scary sometimes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for those visiting students at UMass or Amherst.
Stayed 1 night in Aug 2025

10/10 Excellent

lisa

Stayed 1 night in Aug 2025

8/10 Good

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, staff was friendly. I would have given an excellent review, but the housekeeping staff kept trying to enter my room starting at 8 a.m. to clean. They kept trying to open the door (which was locked) and then started knocking. To be honest, I should have put the do not disturb on the door, but since checkout wasn't until 11 I didn't think they would start so early. Other than that, I would stay again
Stayed 1 night in Aug 2025

6/10 Okay

JOELITO, MERIDEN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bathroom has no hanging area for hand towel and towel. When you shower all Water drip to the floor. Breakfast food limited option… and limited space. Not worth the price Im paying during the school/ college transfer.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating and I was pleasantly surprised by the breakfast options provided. The coffee was also very good - both in room and at breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Dr.Shylesh

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet comforting and very neat place to live in.Rooms are
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Very nice hotel and staff. Will stay again during next visit.
Stayed 1 night in Aug 2025

8/10 Good

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, comfortable chain hotel on a commercial strip. They provide a pretty complete breakfast with hot items and lemon water in the lobby. It was good for what it is.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we visit our daugther at college. Closest, convinience and Staff and services are great.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for parents of UMass or Amherst students. Only drawback is that the turn is hard to see from the road. Will stay here in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to Umass Amherst
Stayed 4 nights in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
the room was updated and very big. the free breakfast had gluten free options which was a pleasant surprise!
Stayed 1 night in Aug 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

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