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Hotel UMass

2.5 star property
Hotel with free breakfast, steps from University of Massachusetts Amherst

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Photo gallery for Hotel UMass

Lobby
Property video
Lobby sitting area
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Amherst

Hotel UMass places you next to University of Massachusetts Amherst and within a 10-minute walk of Mullins Center. This 113-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 miles
  • UMass Fine Arts Center - 6 min walk - 0.4 miles
  • Mullins Center - 6 min walk - 0.4 miles
  • Amherst College - 5 min drive - 1.6 miles
  • Emily Dickinson Museum - 5 min drive - 2.0 miles

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Peet's Coffee & Tea - ‬5 min walk
  • ‪Harvest Market - ‬3 min walk

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Hotel UMass features free WiFi in public areas, coffee in a common area, and a library. Self parking is available for USD 6.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers and an ATM.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. IPod docks, coffee makers, and free newspapers are also standard. Housekeeping is not available.

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Lobby
Comfort Inn & Suites
  • Pool
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  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,018 reviews
$124 nightly
The price is $138
Dec 28 - Dec 29
Total with taxes and fees
Comfort Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004140080.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Is free cancellation available at Hotel UMass?

Hotel UMass offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel UMass?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel UMass on Dec 14, 2025 start from $111.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel UMass?

This hotel in Amherst is within a 10-minute walk of Mullins Center, UMass Fine Arts Center, and Athletic Fields North. You'll also find Elements Hot Tub Spa and Emily Dickinson Museum within a short drive.

Will I be able to park at Hotel UMass?

Yes, secured parking is offered for USD 6.00 per night.

Does Hotel UMass have a casino on the premises?

No, Hotel UMass doesn't have a casino.

Will I find an indoor pool at Hotel UMass?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel UMass?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hotel UMass have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel UMass have a restaurant that serves breakfast?

Yes, Hotel UMass serves free continental breakfast at The Commonwealth.

Will Hotel UMass allow pets to stay for free?

No, pets aren't allowed at Hotel UMass.

Does Hotel UMass have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel UMass?

The closest major airport to Hotel UMass is Westfield, MA (BAF-Barnes Municipal), which is 24.6 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hotel UMass?

No, at Hotel UMass, there aren't any guestrooms that list a balcony.

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1014 reviews
Rating 8 - Good. 258 out of 1014 reviews
Rating 6 - Okay. 86 out of 1014 reviews
Rating 4 - Poor. 31 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and 5 star service!

Our experience was great! Tynesia and Brittany were amazing! They were helpful with us having booked one reservation for Thurs night, and another reservation for Fri and Sat... they made us a priority to get a room before 3:00 on Friday. The rooms were clean and comfortable. The coffee in the lobby was really really good. Shower water was hot. Rooms were quiet. All around a great experience!
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is needing some modernization and up keep.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The staff was warm, welcoming, and always helpful. The hotel itself was beautiful, and it made our visit to UMass even more enjoyable.
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna

Liked: Cleanliness
At breakfast a lot of pastries had run out and I was just told well we are busy there’s no more left this was at 9:20am and breakfast is until 10. I know the hotel was busy prices were high and it was move in at UMASS. Also in your room, it gives instructions on how to access Apple TV and Netflix. I couldn’t do this so I called for assistance and when the guy came, he explained that is not on offer even though it says it is. They just have very limited channels.
Stayed 1 night in Aug 2025

4/10 Poor

Marisela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The location is convenient. Close to Amherst college
Stayed 4 nights in Aug 2025

4/10 Poor

Kwan

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

kinnari

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was pleasant stay , very convenient to help my child move in We stayed queen twin double bed rooms which was quiet spacious
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at this hotel for several years while helping our children settle in at UMass each fall. The location is ideal for parents, the staff are consistently professional, the rooms are spacious and spotless, and the service is always excellent. A truly convenient and reliable choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Dazhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights in hotel umass. Very convenient location and parking. Worcester Cafe is just across street and you can eat free if your college child is on meal plan. Highly recommended.
Stayed 4 nights in Aug 2025

6/10 Okay

Joanne

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Stayed 3 nights in Aug 2025

8/10 Good

Alyssa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Deirdre

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great that the university supports an on campus hotel. Staff was friendly and responsive, property is extremely convenient to all points in Amherst. Everything was clean and well maintained, but with that said a refresh should be in the 5 year plan.
Stayed 1 night in Aug 2025

10/10 Excellent

Rajmohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s great if you want to visit the college campus. It’s right there with convenient parking.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good spot to stay at when you visit UMass. No miss no fuss. Clean, great service and excellent price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on campus
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was just fine. Arriving at a campus location on an early August Sunday evening was lonely and a tad bit creepy. And we were not 100% sure where the actual hotel was. As it turns out, parking was on the 2nd level, the hotel was inside the student center on the 3rd level, and it was not as clearly marked as we would have liked
Stayed 1 night in Aug 2025

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