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Fairfield Inn by Marriott Springfield

2.5 out of 5.0

Recent guest reviews

Nice quiet stay on 3rd floor. Bed was comfy. Bathroom spotless. Pool area was clean and well maintained. Friendly staff greeted us when we arrived. We had a nice stay and would go back if in the area.

Please do yourself a favor and do NOT stay at this hotel. I arrived to the room and was graced by a toilet that was completely not clean and a yellow toilet cover(see pics below). I booked a room that was a king suite and when entering the room I had two double beds. When I asked at the front desk about my room I was told that they overbooked the hotel. They said a hotel staff Member kindly changed my room that morning. At $177 a night and a Marriott rewards member this is unacceptable. I went to my event and came back to try to get some rest. I pulled back the bed sheets and found multiple black hairs. Again completely unacceptable(see pictures below). There was mold on the comforter . The front desk representative Selena was completely unprofessional through this whole process. I would never stay here again and recommend you do the same. This is my first negative review about a hotel but feel it should be known.

Nice hotel friendly staff good hot breakfast and clean rooms comfortable beds pool and jacuzzi were nice a quite place to relax close to places to shop good stay overnight hope to return on future trips

We stayed the night here since we had to be in Springfield early the next day for a half marathon. We were greeted quickly by 2 very friendly and kind people. Check in was quick and easy! We got to the room, the room was clean but small, good enough for a night. It seemed that the walls and floors might be on the thin side as we were able to hear the TV from the next room and could hear people walking and talking in the room above us. The beds were firm, but we slept good enough. Breakfast had a good selection to choose from and is above average for this type of hotel. Breakfast staff clearly took pride in their selection of food and kept everything well stocked, organized and clean. The entire lobby area is very clean and uncluttered. Staff was also very accommodating and allowed late checkout so we could shower after the race, a very nice gesture and was greatly appreciated.

Nice place. The room wasn't as big as I was expecting, but it was clean and comfortable. The breakfast bar was good, there were a good variety of items. Staff is very friendly. The pool looked a bit small, but I didn't use it.

At the check-in two staff member were working and while one was busy, the other didn't seem like he wanted to welcome/check-in the other guests waiting in the line. Therefore the check-in process took longer than anticipated. Also the front desk staff wore clothes appropriate for a maintenance staff member rather than a front desk staff member, The room was okay and clean.

The location is great and my weekly stays are always memorable, The front desk staff led by John have always been very good to me and bend over backwards to accommodate my requests. I love the hot tub

Erma keeps a clean and well stocked breakfast buffet for the Fairfield Inn. Her bubbly personality and warm smile is great way to start your day. She is a wonderful asset to the Springfield hotel. See you next trip!

I am so grateful to the staff at the Fairfield Inn! I had shoulder surgery 3 weeks ago, and am in a shoulder immobilizer. I needed a recliner to sleep during a business trip, and they arranged for a recliner to be brought into my room! I was able to attend my meeting and still able to get a decent night of rest. Thank you so much for accommodating my special request!!!

Great Place to Stay with very friendly and helpful staff . The hotel is located near restraunts and shopping places in the nicer part of Springfield . I have been coming here almost every week for the last 2 years .

3446 Freedom Drive Springfield IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.8 mi (4.5 km) from Knights Action, Fairfield Inn by Marriott Springfield is within a 15-minute drive of St. John's Hospital. This 62-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Memorial Medical Center and University of Illinois at Springfield are also within a 15-minute drive of this Springfield hotel.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Fairfield Inn by Marriott Springfield's 62 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Fairfield Inn by Marriott Springfield enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 121 reviews