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Fairfield Inn by Marriott Springfield

2.5 out of 5.0

Recent guest reviews

Great Place to Stay with very friendly and helpful staff . The hotel is located near restraunts and shopping places in the nicer part of Springfield . I have been coming here almost every week for the last 2 years .

Everyone at the Fairfield was great. It was quiet, and staff was especially helpful. Give a shout out to Erma, our breakfast hostess, who always had a smile, offered to get things not on the menu, and just helped start my day on a positive note. She is a keeper! If I ever make it to Springfield again, I would stay here.

Not impressed with this location. I should have known when the front desk staff at check in wasn’t in uniform. Wearing a “King” hoodie & no name tag. First room stunk terrible. Asked to be moved. Second room wasn’t lots better. It was midnight so I conceded and stayed. Floor and bed oddly creak. Ancient heat/ac system. Fam would not stay on. Breakfast..started with no coffee. No attendant or front desk staff. I went looking. The gal working made error and so we couldn’t pour coffee from carafes. It was eventually & easily resolved. Went back half hour later, this time they were empty. All staff unable to locate again. Instead of salt and pepper out on tables or counters, there was an iodized salt container to use. You know, the kind you keep in the cupboard to refill the actual salt shaker. Everyone touching to Open with fingers to use. Truly gross! Returned from breakfast to Staff (not in uniform) knocking on our door. I asked if he was attempting to knock on 216 (our room) he said yes. I pointed at the do not disturb hanger we hung prior to going to breakfast. He advised he was notified we had hacked out. I repeatedly assured him that was not the case. Bed was not uncomfortable altho bedding appeared brand new and unwashed. Starchy feel maybe. Pro-Not an unsafe area. No perfume in common areas.

Had a great stay at the Fairfield Inn at Springfield IL... I was driving from Nebraska to visit my grandson in Indiana and needed a place to rest along the way. The staff at Fairfield Inn was incredibly nice and the rooms were fresh and clean. I also enjoyed the breakfast - it was a relaxing stay after a long day of driving (in December when road conditions were tough).

We booked a room for my granddaughter to swim and stay and play with cousins to celebrate her birthday. The hotel went above and beyond helping us. They allowed to use the breakfast area for our party. They even decorated the breakfast area and the room for her. They helped us with the party as much as they could. The whole family had a good time!

Our family booked the executive suite to host our 11 year old's mermaid birthday party. We also has a special visitor from the North Pole. We contacted the hotel to ask if we could use the lobby for Santa to visit. Mr. Kaddoura said it would be no problem. I showed up early, prior to check in to see if they would let me drop off a birthday cake and they were more than accommodating. Not only that, when my family checked in, they had decorated the lobby AND left balloons all over their room. I can not say enough nice things about Mr. Kaddoura and the staff at this Fairfield Inn. They went out of their way to make this a special day for my niece and we GREATLY appreciate all they allowed us to do. :) Thank you!!!

We spent one night here and were very pleased with our stay. The price at less than $70.00 per night was great, Our room was very clean, bed was comfortable, and the breakfast was more than you could ask for. Erma, the breakfast hostess was especially friendly, polite, and helpful. She made sure to offer new food items as she set each item on the buffet. When we were checking out she also offered fresh bananas and said she had just returned from the grocery store. Wonderful personal service!

Working here for a Hospital, I’m reminded of why I’m a regular Hilton girl for most of my 250 nights per year away from home. For four nights at $500, I also get, a bed with one side that swoops down like a hammock, ants by the desk and bathroom sink, and flying stink bugs (or are they kissing bugs) I’ve had to repeatedly kill. Then as a bonus, I get to awaken to smoke in the morning coming in from my heater, as I’m over the entrance where people smoke, oh and all with trash in the elevator, no water bottles for Gold members, and no one ever at the front desk. The only positive is the room smells clean and the pillows are comfortable. Hilton Hampton, I’m coming back to you next week!

Excellent. Room was very comfortable and the staff were very friendly at each step of the stay process. The only slight inconvenience was that one of the light switches controlled both the hall and desk lamps. Other than that, my stay was great. The breakfast was very fresh here a well.

I checked in here and the front desk staff was very welcoming and helpful. The cleaning staff was very thorough, and the rooms up to date and comfortable. The breakfast was hot and consisted of many options. The amenities at the hotel were very accommodating. They have a heated pool and hot tub. I would highly recommend staying at this hotel

3446 Freedom Drive Springfield IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.8 mi (4.5 km) from Knights Action, Fairfield Inn by Marriott Springfield is within a 15-minute drive of St. John's Hospital. This 62-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Memorial Medical Center and University of Illinois at Springfield are also within a 15-minute drive of this Springfield hotel.


Start your day off right with a free buffet breakfast.


Fairfield Inn by Marriott Springfield's 62 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.

Property features

Guests of Fairfield Inn by Marriott Springfield enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 109 reviews