Skip to main content
Beginning of main content

Recent guest reviews

Good west side location, right by Great Clips since I needed a haircut, easy access to I72, quiet.

Staff was friendly and conscientious. Breakfast choices were okay, nothing special. The room and the pool were clean, bright, pleasant. One thing that struck us as soon as we drove into the parking lot was the pitiful landscaping. We had prebooked and it gave us second thoughts. The planters and green areas were all weeds; it would take very little effort to pull them and put in a few flowers, etc. We hoped it wasn't indicative of the care taken with the rest of the establishment. But really everything else was fine.

Nicer than I expected. Very similar to a courtyard marriott, having stayed in a bunch of those. Very pleasantly surprised, thanks for everything!

This motel is very nice--clean, modern, convenient for locations in the southwest. Maybe I do not understand the rating system, but I cannot believe that this is only a 2-star motel. There is nothing additional I would have needed or wanted.

If this were a luxury hotel,I guess I would give it more stars, but it isn't. That is fine, as I did not expect luxury. The front desk staff, the breakfast lady, and the cleaning staff were all professional and exceptionally competent. The room was spotless; nothing was missing nor in disrepair. The breakfast buffet was a selection of healthy choices, and the coffee was very good!

Card key had to be re-set three times, with only an 'oops' as a response from the front desk, which, by the way, was most of time not present. Breakfast is a joke: a bowl full of 25 totally rotten and molding apples, 2 dozen black bananas (they must not get the yellow kind), stained pillow that remained in the room until I had to call for removal, very uncomfortable beds, no Do Not Disturb cards, electrical sockets that were inoperable, sheets replaced even when indicating I preferred to save water and not have them changed every day. This hotel left so much to be desired.

Only stayed one night for a conference nearby. Felt it was clean and close to my needs.

Not what we expected from Marriot even if it is the lower line. The motel was adequate and had a good location. The staff was friendly. Breakfast was a half step above continental. We were on a family trip and spent time at the Lincoln Library and museum. A MUST see. Springfield has a lot of history and is a lovely city.

Freedom Drive Springfield IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center
  • 24-hour front desk

Fairfield Inn by Marriott Springfield places you within a few miles (5 km) of Knights Action and Memorial Clinic Koke Mill. This 62-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

Fairfield Inn by Marriott Springfield's 62 rooms provide coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Guests of Fairfield Inn by Marriott Springfield enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a picnic area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Fairfield Inn by Marriott Springfield

Everyone (3) Business (1) Couples (1) Family (3) Other (1)
5
Everyone

By on Aug 11, 2020

Review comment responded on Aug 12, 2020

We are so pleased that you had an exceptional stay with us. Thank you for taking the time to let us know. We hope you have the opportunity to visit us again.

4
Everyone

Good west side location, right by Great Clips since I needed a haircut, easy access to I72, quiet.

By , from Iowa on Nov 29, 2018

Review comment responded on Dec 3, 2018

Dear Bill, Thank you for taking the time to give feedback regarding your stay. I am glad you enjoyed our quiet and conveniently located property. We hope you come see us again, should your travels bring you back to Springfield! Sincerely, Julianne Shoopman General Manager Fairfield Inn, Springfield

4
Everyone

Staff was friendly and conscientious. Breakfast choices were okay, nothing special. The room and the pool were clean, bright, pleasant. One thing that struck us as soon as we drove into the parking lot was the pitiful landscaping. We had prebooked and it gave us second thoughts. The planters and green areas were all weeds; it would take very little effort to pull them and put in a few flowers, etc. We hoped it wasn't indicative of the care taken with the rest of the establishment. But really everything else was fine.

By on Aug 26, 2018

Review comment responded on Oct 12, 2018

Dear Guest, On behalf the entire team of the Fairfield Inn Springfield thank you so much for your glowing review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We have noted your constructive feedback about our landscaping, and we addressed this immediately. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to share your review with the Expedia community, and we look forward to serving you again soon!

4

family trip

Family

Nicer than I expected. Very similar to a courtyard marriott, having stayed in a bunch of those. Very pleasantly surprised, thanks for everything!

By on Apr 27, 2015

4

can't believe it's only 2 stars

Couples

This motel is very nice--clean, modern, convenient for locations in the southwest. Maybe I do not understand the rating system, but I cannot believe that this is only a 2-star motel. There is nothing additional I would have needed or wanted.

By on Oct 5, 2014

4

four stars!

Family

If this were a luxury hotel,I guess I would give it more stars, but it isn't. That is fine, as I did not expect luxury. The front desk staff, the breakfast lady, and the cleaning staff were all professional and exceptionally competent. The room was spotless; nothing was missing nor in disrepair. The breakfast buffet was a selection of healthy choices, and the coffee was very good!

By on Jan 26, 2013

1

ugh, go next door to the courtyard

Other

Card key had to be re-set three times, with only an 'oops' as a response from the front desk, which, by the way, was most of time not present. Breakfast is a joke: a bowl full of 25 totally rotten and molding apples, 2 dozen black bananas (they must not get the yellow kind), stained pillow that remained in the room until I had to call for removal, very uncomfortable beds, no Do Not Disturb cards, electrical sockets that were inoperable, sheets replaced even when indicating I preferred to save water and not have them changed every day. This hotel left so much to be desired.

By on Feb 4, 2011

3

good business trip

Business

Only stayed one night for a conference nearby. Felt it was clean and close to my needs.

By on Apr 20, 2010

3

ordinary, ordinary

Family

Not what we expected from Marriot even if it is the lower line. The motel was adequate and had a good location. The staff was friendly. Breakfast was a half step above continental. We were on a family trip and spent time at the Lincoln Library and museum. A MUST see. Springfield has a lot of history and is a lovely city.

By on Aug 31, 2009

Fairfield Inn by Marriott Springfield

3446 Freedom Drive, Springfield, IL 62704
url importing http://www.orbitz.com/Springfield-Hotels-Fairfield-Inn-by-Marriott-Springfield.h15316-p2.Hotel-Reviews
There was an error importing /Springfield-Hotels-Fairfield-Inn-by-Marriott-Springfield.h15316-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Springfield-Hotels-Fairfield-Inn-by-Marriott-Springfield.h15316-p2.Hotel-Reviews