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Recent guest reviews

Convenient location, clean and nice room. Appreciated the breakfast on the go.

The bed was super hard, and the pillows were the size of a throw pillow. The road noise was really loud outside our window as well. We didn’t sleep well, and the hotel was expensive. I would have thought for what we paid, it would have given us a better night’s sleep.

Location is great, but the rooms are a bit overpriced.

Great check in and it was after midnight! Thank you! Breakfast was very good with lots of options! Great deal!

The staff was very friendly and super helpful! Overall, the hotel was a little outdated. The mattress wasn't entirely comfortable and the elevator was quite slow. The staff more than made up for this and the lobby was decorated beautifully for fall! The smell of pumpkin was an amazing touch!

When I checked in, the desk clerk saw a note that the room might not be ready. He ran upstairs to check and said it was OK. When I got up there, I found a strange, unpleasant & unidentifiable smell in the living room. Fortunately, there was no odor in the bedroom, so I closed the door and spent my time in there. (My family had to stay behind to care for a sick pet, so I didn't need the whole suite; if they had they come as planned, I would have needed a different room.) I left a note for the maids (with a tip) encouraging them in their (presumed) efforts to eradicate the stench; they took the money, but the smell did not discernibly improve during my 4-night stay. The suite was excellent in all other respects. The breakfast is good, except for the dog food-flavored sausage patties.

Room was great for the 2 nights we stayed. Staff was friendly and helpful. Close to freeway and walking distance from entertainment. Well kept facility.

The hotel was very nice and welcoming. They were great for a last minute hotel room. The room was clean and comfy and the staff made sure we were happy and even helped us with some restaurant recommendations!

EXCELLENT LOCATION CLOSE TO EVERYTHING hot breakfast, great customer service and you can not beat the price!!

Have stayed here every year for a long time. See the same guests each time that come for Ag Expo also, so its obviously been good for them too.

Great location downtown, easy walking to everything. No charge for parking and the rooms where clean and comfortable.

Great location and a freshly updated hotel. Super experience.

Hotel front desk were very pleasant. Helped to get around town with constant tips . environment was clean and hotel amenities were family oriented. I will recommend the hotel for future stay.

The hotel was basic but clean. Won't knock your socks off but is a great value for location an rates. Don't like the keurigs in the rooms, prefer the small coffe makers.

W Spokane Falls Blvd Spokane WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in Downtown Spokane, Best Western Plus City Center is adjacent to Spokane Convention Center and within a 5-minute walk of First Interstate Center for the Arts. This 81-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 81 rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests of Best Western Plus City Center enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus City Center

Everyone (11) Business (1) Couples (2) Family (3)
5
Family

Convenient location, clean and nice room. Appreciated the breakfast on the go.

By on Mar 24, 2021

Review comment responded on Mar 27, 2021

Thank you for choosing to stay with us and completing our survey. We hope that you enjoyed your stay and hope to see you soon again!

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 17, 2020

Thank you for staying with us, we appreciate your feedback!

3
Partner Couples

The bed was super hard, and the pillows were the size of a throw pillow. The road noise was really loud outside our window as well. We didn’t sleep well, and the hotel was expensive. I would have thought for what we paid, it would have given us a better night’s sleep.

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Family

Location is great, but the rooms are a bit overpriced.

By on May 20, 2019

Review comment responded on May 29, 2019

Thank you for staying with us while visiting Spokane. We appreciate the feedback. By letting us know what went well and what you did not enjoy, you're helping us improve the overall experience for our future guests. We hope you will come back and stay with us again.

4
Family

Great check in and it was after midnight! Thank you! Breakfast was very good with lots of options! Great deal!

By on Mar 29, 2019

Review comment responded on Mar 31, 2019

Thank you for staying with us while visiting Spokane. We are glad you had a smooth check in with our 24 hour front desk. It's great to hear you enjoyed the complimentary breakfast bar as well. We appreciate all of the compliments. We hope you will stay with us again the next time you visit our area.

5
Everyone

By on Feb 4, 2019

4
Everyone

By on Jan 20, 2019

Review comment responded on Jan 20, 2019

Thank you for your feedback! We are glad you enjoyed our hotel. We hope to welcome you back again soon.

4
Everyone

The staff was very friendly and super helpful! Overall, the hotel was a little outdated. The mattress wasn't entirely comfortable and the elevator was quite slow. The staff more than made up for this and the lobby was decorated beautifully for fall! The smell of pumpkin was an amazing touch!

By on Oct 14, 2018

Review comment responded on Oct 15, 2018

Thank you for taking the time to leave us feedback based on your recent visit to Best Western Plus City Center. We are thrilled to hear that you enjoyed your stay with us and our caring staff. We pride ourselves in going the extra mile when it comes to taking care of our guests. We appreciate all of the great compliments and we hope you will come see us again soon!

3
Everyone

When I checked in, the desk clerk saw a note that the room might not be ready. He ran upstairs to check and said it was OK. When I got up there, I found a strange, unpleasant & unidentifiable smell in the living room. Fortunately, there was no odor in the bedroom, so I closed the door and spent my time in there. (My family had to stay behind to care for a sick pet, so I didn't need the whole suite; if they had they come as planned, I would have needed a different room.) I left a note for the maids (with a tip) encouraging them in their (presumed) efforts to eradicate the stench; they took the money, but the smell did not discernibly improve during my 4-night stay. The suite was excellent in all other respects. The breakfast is good, except for the dog food-flavored sausage patties.

By on Aug 15, 2018

Review comment responded on Aug 22, 2018

Thank you for staying with us during your recent trip to Spokane. We are sorry to hear that your family was not able to make it due to a sick pet at home. We hope your pet is recovering well. It is disappointing to hear that your maid service was less than satisfactory during your time with us. Thank you for bringing it to our attention so we can work to fix this in the future. We hope you will give us another chance to exceed your expectations and stay with us again. If I can be of any assistance in the future, please feel free to reach out to me directly.

4

good location, nice facility

Everyone

Room was great for the 2 nights we stayed. Staff was friendly and helpful. Close to freeway and walking distance from entertainment. Well kept facility.

By on Jul 12, 2018

Review comment responded on Jul 13, 2018

Thank you for your feedback! We appreciate you staying with us while visiting Downtown Spokane. It is great to hear that you enjoyed our convenient location and friendly staff. We hope you will come stay with us again soon.

Best Western Plus City Center

33 W Spokane Falls Blvd, Spokane, WA 99201
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