Room, 1 King Bed, Non Smoking (Leisure)
from $120
Holiday Inn Express Spokane Downtown
2.5 out of 5.0
4.0
out of 5
"Good!"
See all 15 reviews
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Recent guest reviews
Room air conditioner was noisy and low quality. Other than that I don't complain
The hotel was clean and staff were very friendly. Also the hotel was located near riverfront park and the Spokane Arena (within walking distance). There were many restaurants close by.
We were in town for the Little Big Town concert- was able to walk to dinner beforehand and to the venue. Quiet stay, especially as the hotel was booked from the power outages forcing 200,000 locals to search for places to stay. Staff was very professional and courteous, hotel was clean, and welcoming. We will definitely stay again!
First time we stayed here. Wish we would have done so before. Location was great...easy to get downtown and to the Whitworth campus. Had a couple great walks along the river...beautiful. Room was great...clean, comfortable, nice decor, good furnishings. Staff were very nice...especially at breakfast. Breakfast was one of the better ones at similar hotels. Would definitely recommend.
Very nice but the room rate was expensive. Enjoyed walking along the river and seeing the falls. Easy walk to downtown, restaurants, etc.
Shocked!This place looks like a new castle on the hill! Great staff, very accommodating...gave me a great suggestion for dinner, a ride there and back, and two free beers while I waited for them to finish a few check-ins. I seriously had to check to see if this was a Holiday Inn Express. The room was clean, everything worked, and don't miss sitting on the patio out front. Great city..and a better Hotel...I wish I could come here more often just to stay at this HI-Exp.
no hotel guide book in room that is only fault , beautiful hotel 5 min walk to riverfront park no swiming pool
Excellent customer service and location. Close to downtown, restaurants, and easy walk to riverfront park. Free breakfast was more than expected. All staff members were very accommodating. Beautiful area.
Nice rooms with nice views. Complementary breakfast and coffee. Free Parking.
There is a nice outside patio with a view. The rooms were very well kept. The staff was friendly and the breakfast manager was excellent. They met or exceeded all expectations and responded to every need promptly.
Booked a two-night stay for a trip to visit Gonzaga. Room was very nice and roomy,and perfect location for anyone visiting the Gonzaga campus. Front desk gave us spot-on directions for walking to and from campus (no car needed), and then suggested many restaurant options and provided a shuttle to and from downtown for dinner. One slight glitch was that we requested a taxi to the airport for the morning of our departure which didn't get on the schedule (may have been the taxi company's problem), but the Holiday Inn revved up the shuttle bus and the manager drove us to the airport. . . great service and attention to detail!
For the money, this was not a positive experience. Although staff was helpful and most responsive, there were too many problems: backed up plumbing, rooms not soundproof, elevator not working when moving luggage into room. This was too expensive for the problems encountered...
My wife and I accompanied our daughter, who will be attending Eastern Washington University this next fall to obtain an MFA in Creative Writing. This hotel is conveniently located to the downtown campus and downtown Spokane. It is very accessible and visible. The fitness area
walking distance to the areana, downtown, walking trail and resturants. Great breakfast
We found the room clean and the area quiet at night. The breakfast in the morning was excellant with much variety. Cookies and mike at night is a very nice touch. We will make sure this will be a place we look for when in Spokane.
Guest reviews for Holiday Inn Express Spokane Downtown
Everyone
Room air conditioner was noisy and low quality. Other than that I don't complain
hotel is a castle feeling
Everyone
The hotel was clean and staff were very friendly. Also the hotel was located near riverfront park and the Spokane Arena (within walking distance). There were many restaurants close by.
Review comment
Julie C responded on Mar 13, 2017
Thank you so much for staying with us and for your review! I am glad you enjoyed your time with us and we look forward to seeing you again soon! Thank you again and Safe Travels
weekend get away
Couples
We were in town for the Little Big Town concert- was able to walk to dinner beforehand and to the venue. Quiet stay, especially as the hotel was booked from the power outages forcing 200,000 locals to search for places to stay. Staff was very professional and courteous, hotel was clean, and welcoming. We will definitely stay again!
whitworth graduation!
Families
First time we stayed here. Wish we would have done so before. Location was great...easy to get downtown and to the Whitworth campus. Had a couple great walks along the river...beautiful. Room was great...clean, comfortable, nice decor, good furnishings. Staff were very nice...especially at breakfast. Breakfast was one of the better ones at similar hotels. Would definitely recommend.
nice hotel and very good breakfast
Families
Very nice but the room rate was expensive. Enjoyed walking along the river and seeing the falls. Easy walk to downtown, restaurants, etc.
castle on a hill
BusinessTravelers
Shocked!This place looks like a new castle on the hill! Great staff, very accommodating...gave me a great suggestion for dinner, a ride there and back, and two free beers while I waited for them to finish a few check-ins. I seriously had to check to see if this was a Holiday Inn Express. The room was clean, everything worked, and don't miss sitting on the patio out front. Great city..and a better Hotel...I wish I could come here more often just to stay at this HI-Exp.
fantastic location
Families
no hotel guide book in room that is only fault , beautiful hotel 5 min walk to riverfront park no swiming pool
excellent customer service
Families
Excellent customer service and location. Close to downtown, restaurants, and easy walk to riverfront park. Free breakfast was more than expected. All staff members were very accommodating. Beautiful area.
great location
BusinessTravelers
Nice rooms with nice views. Complementary breakfast and coffee. Free Parking.
spokane family business
Couples
There is a nice outside patio with a view. The rooms were very well kept. The staff was friendly and the breakfast manager was excellent. They met or exceeded all expectations and responded to every need promptly.
Thank you so much for staying with us and for your honest feedback. I am sorry your A/C Unit was loud, I would love to speak with you personally so I can address the room you were in! Thank you again and I look forward to hearing from you. Safe Travels