Out of all the times and hotels I’ve stayed in South Padre Island for a fishing trip I’ve never experience a hotel as bad as this one. So disgusting! The bed sheets and walls had siemen and they were dirty. Do they not have housekeepers!!! I’d rather sleep on the sand beachside without a blanket then in that hideousness. I got kicked out for complaining. Don’t stay here. The beach was nice dou.
Air con was dripping water in the bathroom all day
Parking lot spaces extremely crampt .. greater difficulty getting in or out .. absolutely no wash towels.. a/c did NOT cool down room at all.. 😕
Peaceful place to stay. We like the summing pool it was clean
The only thing good is that is was next to where the kids could go fishing, but overall it needed updating and the staff was rude.
The room was dirty, the doors to the small closet had dust bunnies and dirt all over them as well as the all the curtains of the room. The wiring of the lighting above the bed were exposed. The tv was in and out of service all weekend. When I checked out I brought it up again to the person at the counter attending the customers, he said that he's brought it up to management several times and that he always gets complaints about those same reasons. He also said that it's what happens when I get something cheap. I told him that's not why I stayed there it was cause everything else was booked and it was a last minute trip. He help my deposit until the roomed was checked by the cleaning staff. I told him why do I have to wait if that same staff is not cleaning the rooms properly. He said that's what it was and I just have to wait. I had also brought it up to housecleaning twice about the dirty rooms and they also refused to give me clean towels. I could not get any until Sunday morning before I left.
Great for price and location and clean staff was friendly
A-c not cooling.. no elevator, climb3stories , limited parking, very continental breakfast
Great staff... let my kids get in the pool after hours
Misread my credit card and cancelled my room without so much as a phone call or email. Lucky to find a wonderful room at the La Quinta South Padre.
The pool was horrible and dirty . The rooms were nice and clean , but warm even with the air set on 65 .
Loved the back of the hotel. Great view and very comfortable and homey
Bad news: Internet worked for about the first 3 hours I was there, and since I was on the island for a weekend certification workshop it was annoying and inconvenient that I did not have the internet as research resource. My instructor was sending emails with important information that I could not access, and I was not able to check in to my flight the night before I was supposed to fly out (I got to the airport in time to check in personally so that point isn't a huge issue, but it was an unnecessary additional stress on top of not being able to access course material). The only problem I had regarding comfort was that the bed only had a sheet and some sort of polyester decorative sheet (just as thin and obviously intended only for decoration) to keep you semi-warm (made it work by adjusting my thermostat). Good news: When I checked in the lady at the front desk was polite and very helpful. The room was very clean and spacious (1 bed, 1 couch). I'm a stickler about cleanliness in hotel rooms, and mine was well cleaned despite other reviews I read regarding that point so I was pleasantly surprised. The complimentary breakfast was good (cereal, fruit, waffles, coffee) and got the job done by keeping me full until lunch. I was on the island for the island, not the room, so my review is geared towards my purpose there. It was a comfortable enough place to stay with a pretty waterside view out back and within walking distance to the beach.
The picture of the hotel (motel) did not match at all. Had a good stay but still.
The room has everything one needs to have a good night sleep. It is suprisingly quiet and the beddings are clean. The aircon unit was working well. We were not expecting any breakfast for the price we paid but there is a very simple breakfast. If you want to save some money while on vacation...book a room here. :-)
It's okay if you are not going to be in the room much! Decent price for Spring Break and less expensive deposit compared to other places. Cracks in the walls and dirty sheets was the issue. Up to date fixtures but the room could be maintained better.
WindWater Hotel & Marina is a short stroll from South Padre Island Beach and Sea Turtle Inc. This 61-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
WindWater Hotel & Marina's 61 air-conditioned rooms provide microwaves, refrigerators, and free local calls. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At WindWater Hotel & Marina, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Out of all the times and hotels I’ve stayed in South Padre Island for a fishing trip I’ve never experience a hotel as bad as this one. So disgusting! The bed sheets and walls had siemen and they were dirty. Do they not have housekeepers!!! I’d rather sleep on the sand beachside without a blanket then in that hideousness. I got kicked out for complaining. Don’t stay here. The beach was nice dou.
It was our privilege to earn your business and we hope to host you again on your next trip.,
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.
We appreciate you taking the time to provide us with feedback.
Air con was dripping water in the bathroom all day
Thank you for taking the time to review your stay,we appreciate all feedback. I am sorry to hear you had an issue with the air conditioning,the issue has been resolved. Hopefully you can give us a second chance sometime in the future. Have a great day!
Parking lot spaces extremely crampt .. greater difficulty getting in or out .. absolutely no wash towels.. a/c did NOT cool down room at all.. 😕
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to SPI.
Peaceful place to stay. We like the summing pool it was clean
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
The only thing good is that is was next to where the kids could go fishing, but overall it needed updating and the staff was rude.
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.
The room was dirty, the doors to the small closet had dust bunnies and dirt all over them as well as the all the curtains of the room. The wiring of the lighting above the bed were exposed. The tv was in and out of service all weekend. When I checked out I brought it up again to the person at the counter attending the customers, he said that he's brought it up to management several times and that he always gets complaints about those same reasons. He also said that it's what happens when I get something cheap. I told him that's not why I stayed there it was cause everything else was booked and it was a last minute trip. He help my deposit until the roomed was checked by the cleaning staff. I told him why do I have to wait if that same staff is not cleaning the rooms properly. He said that's what it was and I just have to wait. I had also brought it up to housecleaning twice about the dirty rooms and they also refused to give me clean towels. I could not get any until Sunday morning before I left.
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.