The hotel was very comfortable, lovely decor and artwork throughout. Being on Riverwalk is a plus. I was surprised to hear people talking at the bar downstairs in the evening from my room stories above, and though I was tired and slept soundly I can forsee how this could be a problem with a larger ...
Front desk was a smooth check in. My room was perfect, up on the 6th floor over looking the Alamo. The hotel is historic so it had it quirks but you embrace that in these places. Breakfast was filling and great variety. Wifi was strong and worked well. Location was perfect for seeing the city.
Other than check-in, our stay was fine. We needed an inexpensive, safe, and clean place near the AT&T Center for a concert. The hotel was all of those things as well as very close to downtown and main sites. The only issue was when we arrived for check-in, we were met with a large crowd of people ...
the junior suite was fab! great space! i just had to turn the air "on" to drown out the loud music from the bars outside :) I wish there was a "green" option on towel usage. i didnt' need them replaced each day.
My wife and I decided to stay another night, we had gotten trapped at the other hotel with false representation of there amenities. We Found this hotel and to our amazement they surpassed all expectations and made us feel very welcome. We definitely will refer friends and will be back.
Ichecked in Sat. 6 pm then asked the lady at the front desk about the parking ticket the machine provided to access the parking. She explained that there is a charge of $30 dollars per night, so that’s what I was going to pay according to my one night reservation. I checked out next morning @10:30 am, to exit the parking I was charged $61 dollars, Inwas chocked, of course no one was there to explain why. Really?
The Hotel is right on the river walk nice location for many activities. The parking fee is around $40 and valet is a little more, it is expected in this area, the one thing that was really ridiculous is that after paying 200+ for a room the bottle water is 3 dollars and not even complementary.
Great staff and comfy room! Clean and yummy breakfast!
Everything was fine and the staff was very helpful. Definitely no need for profanity!
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