Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront hotel with outdoor pool

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

6 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Couples treatment rooms, body treatments, hot stone massages

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Parking included

Explore the area

Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

Playacar Golf Club
‪6 min walk‬
Playacar Beach
‪19 min walk‬
Playa del Carmen Main Beach
‪5 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Luxury Room (Royal View)

Wonderful

538 sq ft
Sleeps 3
1 King Bed

Luxury Room

Excellent

517 sq ft
Sleeps 3
1 King Bed

Luxury Room (Relax Pool)

Wonderful

538 sq ft
Resort view
Sleeps 3
1 King Bed

Luxury Room (Sunrise)

Very good

538 sq ft
Partial sea view
Sleeps 3
1 King Bed

About the neighborhood

Playa del Carmen

Located in Playacar within a mile (2 km) of Playacar Beach, Royal Hideaway Playacar All Inclusive - Adults only is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 200-room, 4.5-star hotel welcomes guests with 6 restaurants, a full-service spa, and an outdoor pool.

What's nearby

Playacar Golf Club - 6 min walk - 0.4 miles
Playacar Beach - 19 min walk - 1.0 mile
Playa del Carmen Maritime Terminal - 4 min drive - 1.4 miles
Quinta Avenida - 4 min drive - 1.4 miles
Playa del Carmen Main Beach - 5 min drive - 1.8 miles

Getting around

Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

‪Rosa Roja - ‬7 min walk
‪RIU Yucatan - ‬11 min walk
‪Occidental Allegro - ‬3 min walk
‪Wyndham Pool Bar - ‬7 min walk
‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront hotel with outdoor pool

Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, an outdoor pool, and a gym. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only hotel include outdoor tennis courts, free WiFi in public areas, and meeting rooms.

Guests can enjoy free WiFi and LCD TVs. Bathrooms offer bathrobes and slippers, and beds are dressed in premium bedding. Other standard amenities include furnished balconies or patios, minibars, and coffee makers.

2 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
All inclusive
Spa
Free WiFi

$213 nightly

Jun 29 - Jun 30

Total includes taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$387 nightly

Jul 2 - Jul 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

3 bars/lounges
6 restaurants
A beach bar
Couples/private dining
Snack bar/deli

Restaurants on site

Azia Avant Thai
Palazzo
Spices
The Grill
Ventanas

Things to do

2 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Fitness classes
Full-service spa
Health club
Outdoor pool
Tennis lessons

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Computer station
Meeting room

Outdoors

Beach cabanas (surcharge)
Beach towels
Beach umbrellas
Garden
On the beach
Terrace

Full-service spa

7 treatment rooms
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Built in 1998
Designated smoking areas
Mosquito nets
Reception hall
Traditional architecture

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LCD TV

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Fan
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar

Playacar Hideaway

Playacar Royal Hideaway

Royal Hideaway

Royal Hideaway All Inclusive

Royal Hideaway Playacar

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Royal Playacar

Royal Playacar Hideaway

Occidental Royal Hideaway

Royal Hideaway Mexico

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Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen

Royal Hideaway Playacar And Occidental Resorts

Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico

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Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive Adults

Royal Hideaway All Inclusive Adults

Royal Hideaway Playacar All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Hotel

Royal Hideaway Playacar All Inclusive Adults only

Royal Hideaway All Inclusive Adults All-inclusive property

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Frequently asked questions

Can I book all-inclusive rate plans at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

Are free cancellation options available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Royal Hideaway Playacar All Inclusive - Adults only?

This hotel is situated in Playacar within a short 17-minute walk of Playacar Beach and also 11 minutes on foot from Mayan Ruins of Playacar. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Will I be able to park at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Royal Hideaway Playacar All Inclusive - Adults only?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, and couples treatments.

Does Royal Hideaway Playacar All Inclusive - Adults only have a casino?

No, Royal Hideaway Playacar All Inclusive - Adults only doesn't have a casino.

Will I find an indoor pool at Royal Hideaway Playacar All Inclusive - Adults only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only good for couples?

This adults-only hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and 6 restaurants.

Does Royal Hideaway Playacar All Inclusive - Adults only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Royal Hideaway Playacar All Inclusive - Adults only have a restaurant that serves breakfast?

Yes, Royal Hideaway Playacar All Inclusive - Adults only has 6 restaurants, and serves breakfast for a surcharge.

Does Royal Hideaway Playacar All Inclusive - Adults only allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Hideaway Playacar All Inclusive - Adults only.

Are there connecting rooms at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Royal Hideaway Playacar All Inclusive - Adults only?

The closest major airport to Royal Hideaway Playacar All Inclusive - Adults only is Cozumel Intl. Airport (CZM), which is 20.2 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, every guestroom at Royal Hideaway Playacar All Inclusive - Adults only comes with a furnished balcony with some featuring ocean or garden views.

Does Royal Hideaway Playacar All Inclusive - Adults only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royal Hideaway Playacar All Inclusive - Adults only.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Rafael

Traveled with partner

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful hotel and Excellent food and service. The separate pools around the hotel are really great. Every meal is a la carte except breakfast.

Stayed 4 nights in Jun 2025

8/10 Good

DAVID

Mar 28, 2025

Liked: Cleanliness, staff & service

Good spot to relax and be quiet. Food is average.

Stayed 5 nights in Mar 2025

10/10 Excellent

alexa

Traveled with partner

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. Staff was very nice. I would return

Stayed 5 nights in Mar 2025

6/10 Okay

David

Mar 20, 2025

Liked: Cleanliness, staff & service

Stayed 7 nights in Mar 2025

6/10 Okay

Nda Bledja

Mar 17, 2025

Stayed 4 nights in Mar 2025

6/10 Okay

Lina

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall decent stay but felt overpriced. Food was subpar and rooms were a bit outdated. Staff was awesome and the beach is the nicest on the entire strip of resort.

Stayed 5 nights in Feb 2025

8/10 Good

Claudia

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

GOOD SERVICE GREAT FOOD.

Stayed 3 nights in Feb 2025

8/10 Good

Cesar Bernardo, Los Angeles

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities

Todo muy bien . El problema es la terrible lentitud en los restaurantes ( menos PALAZZO) para servir la comida. A veces esperas 45 min cada plato. Y el uso de las piscinas, imposible tener acceso siempre ocupadss

Stayed 7 nights in Feb 2025

4/10 Poor

Joseph

Traveled with partner

Mar 2, 2025

I was disappointed that I had booked a king bed for my wife and I on our honeymoon. Upon arriving I was given a room with two full beds. We explained to the staff the room was not the room they booked. They told us they could not do anything about it. They also told us to give us a king room would be a downgrade. Please note we did not have any type of a view in our room. We were directly facing another building . We explained that a room with two full beds on our honeymoon was a downgrade to us. On our last two nights they finally switched us to a room with a king bed. It was a big hassle as we had to move all of our stuff mid day which interrupted our tour plans. It also took a lot of complaining to make this happen. If we did not complain we would have been stuck sleeping uncomfortably on which should have been a very special trip.

Stayed 4 nights in Feb 2025

6/10 Okay

Shelly

Traveled with partner

Feb 28, 2025

Liked: Cleanliness, property conditions & facilities

We loved how quiet the resort was and enjoyed being around only adults, however we did not enjoy the food and didn't appreciate the house cleaner stealing my husband's medicine. This was our second time at this resort and unfortunately we won't be returning.

Stayed 4 nights in Feb 2025

6/10 Okay

Lualhati

Traveled with partner

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here for 4 nights and 5 days. All staff are great and friendly. The resort are great too. But the food in this place is mediocre. For breakfast there's only 2 places to go for breakfast and the choices for food is very limited. Food doesn't have a taste also juices and shakes taste like water. But restaurant Azia and Ventanas are great! Room service food are not good. I don't recommend it! If you just looking for place to relax nice and quiet this place is for you. This place needs to improve the lack of entertainment.

Stayed 4 nights in Feb 2025

10/10 Excellent

Jimmy, Ontario

Traveled with partner

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our 10 day stay at this place

Stayed 10 nights in Nov 2024

8/10 Good

sharon

Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just returned from our 3rd stay at RH in Playacar and we had a wonderful vacation for 10 days. We love the resort, the staff, restaurants, food selections and especially the beautiful, clean wide beach. A special thank you to each of the restaurant chefs for assisting me with a serious food allergy. There was always an entree that I could have from the menu and they also went out of their way to make me something specific that I could eat. We will return again.

Stayed 10 nights in Feb 2025

2/10 Terrible

Amy

Traveled with partner, Traveled with family

Feb 17, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Wow.. Would NOT recommend staying here. The only good thing I can say about this place was that the food was mostly great.. When you are finally served. Don't make dinner reservations if you are starving. The small buffet is only open until 5 p.m. then you have to order room service if you didnt pre-arrange all your dinner reservations. The average wait time is 1.5-2.5 hours by the time you get your entrée. The maintenance/upkeep of this property is -0. I was horrified. Scews sticking out of doors, holes in the towels. Filthy!!! I took pictures. Also wake up at 6 am to reserve pool chairs. Even though you arent supposed to, if you wait, you wont get one. Our room was infested with mosquitoes and spiders! 2 hours before our tepenyaki dinner reservation our reservation was given to someone else so we had to eat at Spices again.. Dinner was almost 3 hours long! The entertainment was HORRIBLE! Not the performers fault! They were great dancers... Who lip synced to a beat up sound track, horrible costumes and no scenery or props. Think low budget high school play, but worse with some thong costumes thrown in to wake the audience up with some ass. The staff was great with the exception of the boy and woman who checked us in. The end....

Stayed 7 nights in Feb 2025

10/10 Excellent

Dr Brian

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! Excellent resort food. Quiet. Relaxing atmosphere. Attentive staff

Stayed 5 nights in Feb 2025

4/10 Poor

Michael

Feb 13, 2025

You are on your own

I am a small business owner and rarely leave poor reviews but felt it would help others when deciding to stay at this property. Hotel doesn't have a "front desk" anyone you ask for anything will tell you to talk to the concierge. Supposedly there is a concierge at the lower level of each individual building, we only saw ours twice on our 5 night stay and he was basically useless. We asked for a bottle of liquor for our room (certainly willing to pay). We were told to talk to one of the bartenders. We asked if they had an ice machine, no ice machines but room service can bring you ice. We ate at the Asian restaurant and noticed they also had a habachi option. We asked but were told we only had a standard reservation. So seeing as we had another reservation in 3 days I asked if they could change it from standard to Hibachi, you guessed it, I was told to talk to the concierge. My wife had a health scare, can't call the front desk because there isn't even a button on the phone so I called room service. They assured me someone would call back in 2min, no call back. So we had to walk to the front of the hotel and track someone down who was absolutely no help. He didn't even know the pharmacy in the hotel was open which we figured out on our own. Asked for change 3 times so I could tip their employees to no avail, they don't have change. I could go on and on...They do have a beautiful beach and decent pools however if you want a pool chair wakeup at 6:30 or no dice!

Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for classy relaxation. Elegant, lush grounds, beautiful beach, delicious food. Staff were very professional and clearly cared about the resort.

Stayed 7 nights in Jan 2025

8/10 Good

Rebecca

Traveled with family

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my 5th stay - I have seen some different situations since I have started staying at this property My concierge- at Villa 28- was beyond fantastic!! She was the best EVER!!! However, we went to lunch, on our last final day… our sever never ordered our food- we waited 1& 1/2 hours - I never ate- just because it rained most of the week and wanted to spend more time on the beach We asked for an umbrella, for 2 days… our wonderful concierge got us one immediately When I asked for one- the responses were- “there’s one in your closet “- obviously, there isn’t one- otherwise, I wouldn’t be asking. It’s my favorite place in the whole World… I just have noticed a lot of changes since I first started visiting there

Stayed 7 nights in Jan 2025

8/10 Good

Richard

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed 9 nights in Jan 2025

10/10 Excellent

Curtis

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way

Stayed 7 nights in Oct 2024

8/10 Good

Gregory

Traveled with group

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas E

Traveled with partner

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities

The hotel is clean but definitely needs repairs

Stayed 10 nights in Jan 2025

10/10 Excellent

mark

Traveled with group, Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property! Food and drinks were excellent. The beach and pools were beautiful. Quiet, so better for older adults. Walkable to shopping and dining. Overall a great property 😊

Stayed 7 nights in Dec 2024

6/10 Okay

Barbara, chicago

Traveled with partner

Jan 3, 2025

Disliked: Property conditions & facilities

I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.

Stayed 7 nights in Dec 2024