Best Western Plus Wilkes Barre Center City

Pet-friendly Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts

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Where to?

Dates

July 2025

August 2025

Relax by the pool surrounded by comfortable lounge chairs.

Welcome to Best Western PLUS, a traditional hotel with a convenient entrance and well-lit pathway.

Experience comfort and luxury in this well-appointed room, featuring a seating area with a stylish chair and plush cushion, a reception desk with a buffet and amenities, and a clean, inviting atmosphere.

Two double beds with made bedspreads and pillows, bedside tables, and a chair.

Relax in the stylish lobby, featuring a reception desk, comfortable seating areas, and a beautiful city view.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Pet friendly
Room service
Gym

Explore the area

77 E Market St., Wilkes-Barre, PA, 18701

F. M. Kirby Center for the Performing Arts
‪3 min walk‬
Mohegan Sun Arena at Casey Plaza
‪4 min drive‬
Mohegan Sun at Pocono Downs
‪8 min drive‬
Wilkes-Barre, PA (AVP-Scranton Intl.)
‪16 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking, Kitchenette

507 sq ft
Sleeps 2
1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Exceptional

312 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Hot Tub, City View

816 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

667 sq ft
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Very good

312 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

312 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Exceptional

312 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Wilkes-Barre

Best Western Plus Wilkes Barre Center City places you next to F. M. Kirby Center for the Performing Arts and a short stroll from other popular sights like Chacko's Family Bowling Center. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Wilkes-Barre and also close to Mohegan Sun Arena at Casey Plaza.

What's nearby

F. M. Kirby Center for the Performing Arts - 3 min walk - 0.2 miles
Chacko's Family Bowling Center - 11 min walk - 0.6 miles
Wilkes-Barre General Hospital - 3 min drive - 1.4 miles
Mohegan Sun Arena at Casey Plaza - 4 min drive - 2.2 miles
Mohegan Sun at Pocono Downs - 8 min drive - 4.5 miles

Getting around

Wilkes-Barre Scranton Intl. Airport (AVP) - 16 min drive

Restaurants

‪McDonald's - ‬7 min walk
‪Senunas' Bar and Grill - ‬10 min walk
‪Valley Sea Foods - ‬8 min walk
‪Frog Pond Pub & Pizzeria - ‬12 min walk
‪Rodano's - ‬3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Pet-friendly Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts

Guests staying at Best Western Plus Wilkes Barre Center City enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.

42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Enjoy a warm dining experience with brick oven-baked cuisine, comfortable seating, and a bar area.

Pool
Breakfast included
Spa
Pet friendly

$97 nightly

Jul 21 - Jul 22

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

Gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (on request)
Wedding services

Business services

24-hour business center
Computer station
Conference center (22,000 square feet of space)
Meeting rooms

Outdoors

Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (28 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

1 building
7 floors
Ballroom
Banquet hall
Built in 1978
Fireplace in lobby
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Free crib
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
2 total (50 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 3 kids 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 20.00 per day
Pet fee: USD 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Noise-free rooms can't be guaranteed.

Property is also known as

BEST WESTERN Genetti

BEST WESTERN Genetti Hotel

BEST WESTERN Genetti Hotel Wilkes-Barre

BEST WESTERN Genetti Wilkes-Barre

Genetti

Genetti Hotel

Best Western Wilkes-Barre

Wilkes-Barre Best Western

Best Western Plus Genetti Hotel Wilkes-Barre

Best Western Plus Genetti Hotel

Best Western Plus Genetti Wilkes-Barre

Best Western Plus Genetti

Best Western Genetti Hotel Conference Center

Plus Wilkes Barre Center City

Best Western Plus Wilkes Barre Center City Hotel

Best Western Plus Genetti Hotel Conference Center

Best Western Plus Wilkes Barre Center City Wilkes-Barre

Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

What's there to do around Best Western Plus Wilkes Barre Center City?

Guests positively rate the hotel's location in Wilkes-Barre, just steps from F. M. Kirby Center for the Performing Arts, and within a 10-minute walk of Susquehanna River and River Common. You'll also find Mohegan Sun Arena at Casey Plaza and Mohegan Sun at Pocono Downs within a short drive.

Will I be able to park at Best Western Plus Wilkes Barre Center City?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Wilkes Barre Center City feature a casino on the premises?

No, Best Western Plus Wilkes Barre Center City doesn't have a casino.

Is there an indoor pool at Best Western Plus Wilkes Barre Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Best Western Plus Wilkes Barre Center City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Champagne service and a pillowtop mattress as well as an outdoor pool.

Does Best Western Plus Wilkes Barre Center City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Wilkes Barre Center City have a restaurant with a breakfast menu?

Best Western Plus Wilkes Barre Center City offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Plus Wilkes Barre Center City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Wilkes Barre Center City for a fee of USD 20.00 per pet, per night. A deposit of USD 20.00 per day is collected.

Does Best Western Plus Wilkes Barre Center City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Plus Wilkes Barre Center City?

The closest major airport to Best Western Plus Wilkes Barre Center City is Wilkes-Barre Scranton Intl. Airport (AVP), which is 11.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Wilkes Barre Center City?

No, at Best Western Plus Wilkes Barre Center City, there aren't any guestrooms that list a balcony.

Does Best Western Plus Wilkes Barre Center City host weddings?

Take advantage of the wedding venue at Best Western Plus Wilkes Barre Center City if you plan to say "I do" during your trip.

Best Western Plus Wilkes Barre Center City Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Veronica

Traveled with partner

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel met our expectations and we had a nice mini vacation. The pool is small but clean, and the breakfast was good. The hotel is located in a nice, quiet area, which made for a relaxing stay.

Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly

Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the staff was very friendly. When we checked in, they had a sheet with all the info needed, a map with close by eateries, and a town map.

Stayed 1 night in Apr 2025

8/10 Good

Andrea

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a lovely stay

This is an old hotel; the rooms are small, the decor is a bit outdated, and there are visible nail-pops and the door jambs are worn. It needs some TLC. However, the amenities, cleanliness, and customer service outweigh all of that! We had a very comfortable stay. The rooms were SPOTLESS (I'm a stickler for cleanliness), the staff were friendly and helpful, and there are amenities that even some high-end hotels don't have. There's even a wall of newspaper articles that explain the quaint history of the hotel. This is not a high-falutin' place, but it's a comfortable place to lay your head when you're visiting Wilkes-Barre.

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

8/10 Good

Heidi

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast you will ever find among hotels with a breakfast, makes up for the slow elevator and adjoining room. Excellent choice for a show at the Kirby!

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay. everyone so friendly. excellent breakfast.

Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Traveled with partner

Mar 31, 2025

Liked: Amenities

Excellent check in. Gentlemen knew all my questions before I asked. Friendly staff. Courteous and professional.

Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Nighter

Extremely convenient location. Went to Wilkes for a show at the F.W. Kirby center, which is right around the corner.

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a little off the highway. An older property. But clean and convenient. Staff was excellent.

Stayed 1 night in Mar 2025

10/10 Excellent

Mellissa

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Great hotel… well stay there again! The best breakfast on our trip from Florida to our home in Canada!

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with family

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy and smokey. Clean enough

Check-in Lady-Simone was sooo nice. Told us the group we were there to see was staying there too. She put us in a room that face the backside of the theatre. Very noisy room-revving motorcycles/cars and public bus terminal down the street. The tour bus was parked outside our room and ran all night long (what a waste of fuel). The heat and bathroom vent brought in cigarette smoke. 3 am on the 20th someone was smoking somewhere near our room or outside, just awful. The breakfast we had on the 19th was soso/ok. There was no sausage gravy & biscuits. The bacon was good and crisp. Best part of the stay was Simone and the view of the group's tour bus and them coming into he hotel. 2 elevators but only one was working. Never found the stairs near the elevators. The tub stopper didn't work so I couldn't take a bath after a long ride. The tub barely drained the shower water and was ankle deep by the time I was done. Needs grab bars in the bathtub area.

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Henderson

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Beautiful older hotel, front desk staff very friendly and helpful. Breakfast was exceptional. Bed was comfortable.

Stayed 1 night in Mar 2025

8/10 Good

Roy, Middletown

Mar 15, 2025

Liked: Cleanliness, staff & service

3 minute walk to Kirby Center

Stayed 1 night in Mar 2025

10/10 Excellent

Elisa

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with group

Mar 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel with excellent staff

Stayed 1 night in Mar 2025

8/10 Good

Steven

Mar 12, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Scott

Mar 11, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Allison

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, amenities

This hotel is right in the beautiful downtown area, walking distance to a nice square, the performing arts centre and the river, with its great walking path. It is right across from the old town hall and the police station, so you don't have any concerns about walking. The parking lot is large and free. Breakfast is an expansive buffet. Our room was comfortable with a fridge and microwave. The common areas and restaurant feel a bit dated and tired. The man who checked us in is condescending and should not be customer-facing, but the woman who checked us out was very pleasant.

Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Traveled with family and small children

Mar 4, 2025

Disliked: Amenities

When I first checked in, there was no batteries in the remote so you overlook a little thing like that and then the toilet was backed up so I went to the front desk and they wanted to give me the plunger to do it so I told him no maintenance came up. They plunged it Five minutes later the toilet still didn’t work I complained and they said to me there’s nothing they can do at the front desk final. I spoke to a woman from housekeeping and she helped me thank God there’s a front desk to that sarcasm.

Stayed 2 nights in Feb 2025

6/10 Okay

Gary

Mar 3, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Let US Down This Time

We have stayed at this hotel on numerous occasions and always have been extremely pleased. This time, unfortunately our room had an odor of some sort which was unpleasant. Also the toilet was not cleaned properly as it had feces on the seat.

Stayed 1 night in Mar 2025