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Best Western Plus Wilkes Barre Center City

3.0 star property

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Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
77 E Market St., Wilkes-Barre, PA, 18701
  • Place, F. M. Kirby Center for the Performing Arts
    ‪2 min walk‬
  • Place, Chacko's Family Bowling Center
    ‪13 min walk‬
  • Place, Wilkes-Barre General Hospital
    ‪5 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪17 min drive‬

Room options

King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Hot Tub, Living Area, Board Table, Kitchenette, Wi-Fi

  • Sleeps 2

Two Queen Beds Room

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Handheld Showerhead, Shower Chair, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Hot Tub, Living Area, Kitchenette, Wi-Fi

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 507 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)
  • 816 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

City View King Suite

  • Sleeps 2

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About the neighborhood

Wilkes-Barre

Best Western Plus Wilkes Barre Center City places you next to F. M. Kirby Center for the Performing Arts and a short stroll from other popular sights like Chacko's Family Bowling Center. This 75-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's connected to the convention center in central Wilkes-Barre and also close to Mohegan Sun Arena at Casey Plaza.

What's nearby

  • F. M. Kirby Center for the Performing Arts - 2 min walk - 0.1 miles
  • River Common - 6 min walk - 0.4 miles
  • Luzerne County Courthouse - 11 min walk - 0.6 miles
  • Chacko's Family Bowling Center - 13 min walk - 0.7 miles
  • Wilkes-Barre General Hospital - 5 min drive - 1.4 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pronto Pizzeria - ‬5 min walk
  • ‪Abide Coffe - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Rodano's - ‬3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Guests staying at Best Western Plus Wilkes Barre Center City enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 14 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 14 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

What's there to do around Best Western Plus Wilkes Barre Center City?

Guests positively rate the hotel's location in Wilkes-Barre, just steps from F. M. Kirby Center for the Performing Arts, and within a 10-minute walk of Susquehanna River and River Common. You'll also find Chacko's Family Bowling Center and Luzerne County Courthouse less than a mile away.

How much does it cost to stay at Best Western Plus Wilkes Barre Center City?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Wilkes Barre Center City on Mar 15, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Wilkes Barre Center City?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Wilkes Barre Center City feature a casino on the premises?

No, Best Western Plus Wilkes Barre Center City doesn't have a casino.

Is there an indoor pool at Best Western Plus Wilkes Barre Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Best Western Plus Wilkes Barre Center City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Champagne service and a pillowtop mattress as well as an outdoor pool.

Does Best Western Plus Wilkes Barre Center City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Wilkes Barre Center City have a restaurant with a breakfast menu?

Best Western Plus Wilkes Barre Center City offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Plus Wilkes Barre Center City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Wilkes Barre Center City for a fee of USD 20.00 per pet, per night. A deposit of USD 20.00 per day is collected.

Does Best Western Plus Wilkes Barre Center City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Wilkes Barre Center City?

The closest major airport to Best Western Plus Wilkes Barre Center City is Wilkes-Barre Scranton Intl. Airport (AVP), which is 12 mi away (19 minutes by car).

Are there rooms with balconies at Best Western Plus Wilkes Barre Center City?

No, there aren't any guestrooms with balconies at Best Western Plus Wilkes Barre Center City.

Does Best Western Plus Wilkes Barre Center City host weddings?

Take advantage of the wedding venue at Best Western Plus Wilkes Barre Center City if you plan to say "I do" during your trip.

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
Check in was difficult- attendant was not on hand and I waited 7-8 minutes for him to return. Room was comfortable and bedding nice. In room heater was not working properly. Desk attendant told us some silly reason why it wouldn’t heat properly. Buffet breakfast was good. Parking fine.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old hotel updated, charming. Very clean, accommodated us with an adjacent room. Staff were very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Hotel was clean and staff was terrific.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cynthia-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!! Very pleasant and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Super clean! Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 2 nights in Nov 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, no issues. Staff was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is soooo very friendly. From check in at front desk, to housekeeping, the breakfast staff and checking out at front desk!! Every single staff member was so kind, polite and helpful. Will definitely stay here again on my frequent trips to Pittsburgh, and then again on my way back home!
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Nov 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, staff very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Debora

Stayed 6 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel convent to the Kirby center, right next door, helpful and friendly staff, had a nice gym, breakfast was a nice setup with a nice verity
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
With the reviews I expected too much of this place. Staff is mixed when it comes to friendliness. Some are rude, some are nice. The food was gross. Even the hot water for tea had some dirt or something in it. One of the lights in our room didnt work. And one of the cleaning staff opened our door without knocking first to see if we were there. It wasnt the worst. But i wouldnt stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING at this hotel was wonderful!! Loved my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Stayed 1 night in Nov 2025

8/10 Good

Rocco

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alecia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great front desk staff. Immaculate gym. Good breakfast. Fast Elevator. Hot showers with great water pressure.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Orquidea

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived everything was perfect .The staff were friendly and helpful.The food at the restaurant was amazing.Our room was spotless the bed was comfortable .Great room and Great location. Only thing there was no phone which was no big deal but i found kind of strange.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. Simple but well kept.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Staff was extremely friendly and the place was spotless! Wonderful restaurant inside. Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Denise L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here to attend a concert at the venue across the street and I’ll be back! The prices are reasonable, the rooms clean, beds comfy, water, pressure great and the free breakfast was also very good. The little wine bar/ restaurant just off the lobby was also wonderful. There’s a pool too that looked cute, if you stay in the summer. Thanks so much!
Stayed 1 night in Nov 2025

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