Decent boutique-like inn, which I’ve enjoyed before, but appears to be suffering from a lack of attention or care. The bathroom sink in the room I stayed was clogged… It was somewhat usable and I did report it to management, so hopefully it will get addressed, but I find it very strange that this was not a known problem is clearly other people would have noticed it and Shirley reported it. The proprietor on duty was surprised to hear, so it wasn’t known by them.
Of more importance, and a little more concerning, was the mediocre quality of the continental breakfast. When I arrived at the breakfast room, the one pot of coffee was cold, there were crumbs & stains scattered about the floor and on surfaces, a couple of the perishable-like food items seemed a bit stale or just not fresh, The whole area just felt a bit dirty or unkept and not very presentable and inviting.
In addition, and this was not a huge problem for me but just felt a little odd, was that I never saw anybody in the front reception area or around on the property during my stay… This included check in, which was done over the phone to tell me where my hidden room key was, which was fine and felt very safe, and all the way into the morning when I checked out and just left my key on the counter.
So all in all the whole experience that included these three odd conditions made it feel like I was in a place that wasn’t getting a lot of attention… Now I’m not sure that I’ll ever come back again.
By H, from Santa Barbara County on Jan 12, 2019
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