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The Palm House Inn

3.0 star property

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Photo gallery for The Palm House Inn

A lush garden with various tropical plants, including large green leaves and some with white stripes.
Two ornate wooden chairs with striped upholstery, a small round table, and a framed painting of classical architecture on the wall.
A building with large windows and a yellow exterior wall.
A hotel room with two beds, a brick wall, and two wall-mounted lamps.
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle 13 Ave 2 y 6, San José, San Jose, 10303
  • Place, Central Park
    ‪5 min walk‬
  • Place, Mercado Central
    ‪6 min walk‬
  • Place, National Theater of Costa Rica
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | In-room safe, WiFi (free)

Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Accessible

A hotel room with two single beds, a nightstand with a lamp, and a window with a view of greenery.

Triple Room, Accessible

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a brick wall, and a nightstand with lamps.

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two single beds, each with a pillow and a headboard. There is a nightstand between the beds with a lamp and a phone.

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, each with white linens, a nightstand with a lamp, and a headboard.

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room (con AC)

A hotel room with a bed, a bedside table with a lamp, and an air conditioner mounted on the wall.

Standard Double Room (con AC)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Double Room (A/C)

A hotel room with two single beds, each with a pillow and a headboard. There is a nightstand between the beds with a lamp and a phone.

Traditional Double Room (A/C)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room Single Use

Economy Double Room Single Use | In-room safe, WiFi (free)

Economy Double Room Single Use

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

San José

Located in Hospital, The Palm House Inn is within a 10-minute walk of popular sights such as Mercado Central and National Theater of Costa Rica. This 16-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Central Park - 5 min walk - 0.3 miles
  • Mercado Central - 6 min walk - 0.4 miles
  • National Theater of Costa Rica - 8 min walk - 0.5 miles
  • Plaza de la Cultura - 10 min walk - 0.5 miles
  • National Museum of Costa Rica - 16 min walk - 0.9 miles

Getting around

  • San Jose Pacific Station - 9 min walk
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive

Restaurants

  • ‪Soda El Parque - ‬4 min walk
  • ‪Café & Bar Fortuna - ‬5 min walk
  • ‪Samuelito - ‬4 min walk
  • ‪Antojería El Burro Loco - ‬6 min walk
  • ‪Alitas & Ribs - ‬6 min walk

About this property

The Palm House Inn

Guests of The Palm House Inn enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. For transportation, you can make use of a shuttle from the hotel to the airport (available 24 hours) for USD 30 per room, as well as an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This smoke-free hotel also has a garden.
Guests can expect free WiFi and TVs with cable channels. Free local calls and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per room

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palm House Inn
Palm House Inn San Jose
Palm House San Jose
The Palm House Hotel San Jose
The Palm House Inn Costa Rica/San Jose
The Palm House Inn Hotel
The Palm House Inn San José
The Palm House Inn Hotel San José

Frequently asked questions

Is a free cancellation option available at The Palm House Inn?

The Palm House Inn offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to The Palm House Inn?

This hotel is situated in Hospital within a 10-minute walk of Central Park, Mercado Central, and National Theater of Costa Rica. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Will I be able to park at The Palm House Inn?

No, this hotel doesn't offer parking.

Does The Palm House Inn feature a casino?

No, The Palm House Inn doesn't have a casino.

Will I find an indoor pool at The Palm House Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Palm House Inn?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does The Palm House Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Palm House Inn have a restaurant that serves breakfast?

Yes, The Palm House Inn serves free continental breakfast each morning from its restaurant.

Will The Palm House Inn allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at The Palm House Inn.

Does The Palm House Inn have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Palm House Inn?

The closest major airport to The Palm House Inn is San José (SYQ-Tobías Bolaños Intl.), which is 5.3 mi away (23 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 11.4 mi away (29-minute drive).

Can I book a room with a balcony at The Palm House Inn?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

The Palm House Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 5 out of 67 reviews
Rating 2 - Terrible. 7 out of 67 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sitio para un par de dias en San José, muy agradable el personal
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

AMLotito

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint spot For a quick stay in The city. Taft was friendly and helpful. Would recommend
Stayed 1 night in Mar 2019
Verified review

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiquitito pero bueno

Muy buena atención, un hotel modesto pero bueno, limpio y central que es lo principal, relación precio calidad excelente
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Super hot shower safe neighborhood and convenient to all downtown points of interests
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, habitaciones cómodas y muy limpias, excelente trato del personal.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente satisfecho

Excelente atención
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado!!!

La relación calidad precio es buena, la habitación que yo ocupe era pequeña pero suficiente (tienen habitaciones disponibles mas grandes por precio algo superior). Esta bien situado y las personas de recepción son muy amables en el trato y con mayor disponibilidad que en otros hoteles para ayudar al cliente a buscar los medios para viajar por Costa Rica de forma razonable y económica para el cliente. He utilizado este hotel dos veces en mi parada por San Jose y mi experiencia ha sido muy buena, lo recomiendo!!!!
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service

Vi stannade här en natt. Min kompis anlände tidigare än mig och hotellet lät henne checka in tidigare samt gav henne frukost även om detta inte ingick första dagen. Receptionen, speciellt Kenneth (även den andra receptionisten vilken vi inte minns namnet på), var superhjälpsam. Han gav oss råd, tog reda på information och ringde samtal för att hjälpa oss. Hotellet är mycket centralt, gångavstånd till det mesta. Hotellet har bekväma sängar och en söt liten innergård. Inget lyxhotell men ett prisvärt hotell med bra standard.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in San Jose

Muy buen hotel céntrico en San José, su host es muy amable, el desayuno es muy bueno y sano. Espero volver pronto
Stayed 3 nights in Jan 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They sold my room and try to send me to a really bad hotel
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

jose

Liked: Cleanliness, staff & service, property conditions & facilities
no me gustó que me ofrecieron una habitación que no era la que requería.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bieter nicht wirklich ein Frühstück, es ist eher nur ein kleiner Snack. Wasserdruck der Dusche war super. In der nähme des Hotels gibt es einige Restaurants
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So disappointing I left after one night. A small, cramped room (with 2 beds and no space to walk), creaky beds, outdated decor, the most basic of equipment- and a supposedly continental breakfast which was laughable. The bed was old and creaky, and the room was noisy. It’d be hard to imagine a more depressing night...
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid the ground floor in front.

Don't stay on the first floor in room 101 or 102. You can hear everything from the buzzer for the front door to the clerk typing on their keyboard. Other than that, excellent.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location at a great price. Perfect for a couple of nights to explore the city.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Room comfort
Elegí el hotel por conveniencia en ubicación porque iba a realizar solamente un trámite en una institución. La atención por parte del personal fue Excelente, pero el hotel es triste y silencioso y la habitación no me agradó con respecto a las fotos, no hay amenidades y la limpieza no es buena, los canales de tv de mala calidad, en el baño hay una cortina ( eso ya no se usa, no es higiénico ) Es un hotel de paso pero si deben de mejorar porque no es bueno que los turistas se lleven esa impresión de la hotelería del centro de San José. Aclaro con esto que no estoy molesto solamente que no disfruté de la estancia.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, simple breakfast (wish they did not use so much plastic), great location near Jade Museum But noisy...bring earplugs:)
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morning staff friendly,however, mattress has ticks

Awful experience, the only good about the hotel was the morning staff they were very friendly and nice. However my husband and I arrived in different flights, and there was a problem with the reservation and they didn’t let us in until he arrived almost two hours later, my six years old kid was so sleepy and they didn’t even care about him. It was awful! the night person accused us that we would leave the hotel without paying, when the payment and the reservation was already done, it was awful experience! He was so mean, I don’t understand how I do not understand how he could not think about the kid! And that is not all The mattress has ticks! They changed our room but the damage was done, they told us that this happened before on the same room!
Stayed 7 nights in Jul 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

Good location but average for the price paid

The hotel is in a pretty good location in relation to the city centre and China town. The main drawback is the size of the single rooms which were pretty small.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, central location

Hotel was basic accommodations, but very friendly staff, clean, and in a great location. I would recommend this hotel to anyone and would definitely come back again.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were wonderful, made us breakfast to go because we had an early flight.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The best hotel really beautiful, my room was amazing
Stayed 1 night in Dec 2017
Verified review

8/10 Good

William

Liked: Cleanliness

Not that costly, so okay

Far from luxurious, the staff was helpful and polite and the location within walking distance of central daytime San Jose stuff, but that also put it in an iffy neighborhood, that I really didn't feel comfortable about walking around late after dark. No elevator, so I had a third floor walk up of possible 4, even though I had requested the lowest possible floor, having mucho luggage and senior citizen years. In small room, at least the wi-fi worked well, tv, bathroom and firm bed, okay.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Basic Hotel

Located in the Centre of San Jose, this hotel is within walking distance of museums, shopping, and the National artisans market (accross the street ). Convenient and very pleasant staff. Ask for a room at the back on first floor-you will be more comfortable. Staff is lovely. Continental breakfast is yogurt, fruit in bowls, white bread toasted with margarine and jam provided in packages, and one slice each of processed cheese and ham.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar de hospedaje mi y céntrico

Un lugar muy cercano Para mis negocios en San José
Stayed 1 night in Dec 2017