The Metro Hotel

2.5 star property

Choose dates to view prices

Photo gallery for The Metro Hotel

Garden
Lobby
Exterior
Standard Two Double | Free WiFi, bed sheets
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

Standard Queen

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Two Queen

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Haight Ashbury Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Deluxe Two Queen

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Standard Two Twin

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Two Double

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

Located in Haight-Ashbury, The Metro Hotel is within a mile (2 km) of popular sights such as Golden Gate Park and University of San Francisco. The 24 rooms at this hotel include Smart TVs and TVs.

What's nearby

  • Haight Street - 2 min walk - 0.1 miles
  • Painted Ladies - 8 min walk - 0.5 miles
  • University of San Francisco - 14 min walk - 0.8 miles
  • Castro Street - 14 min walk - 0.8 miles
  • Golden Gate Park - 18 min walk - 1.0 mile

Getting around

  • San Francisco Station - 5 min drive
  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Sightglass Coffee - ‬1 min walk
  • ‪Madrone Art Bar - ‬3 min walk
  • ‪RT Rotisserie - ‬3 min walk
  • ‪Lucinda’s Deli - ‬5 min walk
  • ‪Nopa - ‬4 min walk

About this property

The Metro Hotel

The Metro Hotel features free WiFi in public areas and a garden. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Frequently asked questions

Are free cancellation options available at The Metro Hotel?

The Metro Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Metro Hotel?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at The Metro Hotel on Apr 13, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Metro Hotel?

This hotel is situated in Haight-Ashbury within a short 19-minute walk of Golden Gate Park and also 14 minutes on foot from Castro Street. You'll also find Oracle Park and San Francisco Bay within a short drive.

Is there parking available at The Metro Hotel?

No, there isn't parking available at the hotel.

Does The Metro Hotel have a casino on the premises?

No, The Metro Hotel doesn't have a casino.

Will I find an indoor pool at The Metro Hotel?

No, there is no indoor pool at this hotel.

Is The Metro Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a 24-hour front desk and a garden.

Does The Metro Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Metro Hotel have a restaurant that serves breakfast?

No, The Metro Hotel doesn't have a restaurant that serves breakfast.

Will The Metro Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Metro Hotel though service animals are welcome.

Does The Metro Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Metro Hotel?

The closest major airport to The Metro Hotel is San Francisco Intl. Airport (SFO), which is 14.4 mi away (30 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 21.6 mi away (47-minute drive).

Are there rooms with balconies at The Metro Hotel?

No, there aren't any guestrooms at The Metro Hotel that offer a balcony.

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 306 reviews
Rating 8 - Good. 47 out of 306 reviews
Rating 6 - Okay. 25 out of 306 reviews
Rating 4 - Poor. 7 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Madelyn, BAKERSFIELD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun neighborhood!
Stayed 1 night in Dec 2025

10/10 Excellent

Ying, Santa clara

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful - providing tips on great restaurants nearby, and giving detailed instructions on how to rent bikes and use public transit. My son loved all the chocolate truffles.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Stayed 1 night in Nov 2025

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room
Stayed 2 nights in Nov 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities
Room and washroom size is very small and facilities like, tea , coffee, fridge is not available
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajeev

Stayed 2 nights in Sep 2025

10/10 Excellent

Alka

Stayed 1 night in Sep 2025

4/10 Poor

Ant

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful Convenient location Rooms were very small and cramped
Stayed 3 nights in Sep 2025

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent one night stay.

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
good small hotel near my family. felt safe. clean rooms. all we needed.
Stayed 4 nights in Sep 2025