The location was good. The staff at the door and desk were all uniquely unfriendly. Door people did not open the door the vast majority of the time.
I liked the size of the room, how the property was run, the staff, and the price. Though near the theater district, I did not care much for the neighborhood.
Great hotel. Clean and close to everything. Service was good.
My stay with Bei hotel for the second time was good. I asked for the 4th floor with a room that goes out into the patio however they did not provide it as promised since it was closed due to construction. However, they made it work by giving me a room with a view and making sure that I was happy with it before proceeding. I would definitely come back.
Overall it was ok. Great location. The bartender was super rude and he was drunk himself. The hotel staff and security were nice. Parking lot was dirty and overpriced.
Would definitely go back! Location is perfect and room was very modern and clean.
Located in Downtown San Francisco, BEI Hotel San Francisco is within a mile (2 km) of popular sights such as Moscone Convention Center and San Francisco Museum of Modern Art. This 396-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of BEI Hotel San Francisco's 396 air-conditioned rooms provide safes, phones, and ironing boards. 60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include desks.
Guests of BEI Hotel San Francisco enjoy free WiFi in public areas, conference space, and free newspapers. Self parking is available for USD 37 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
The location was good. The staff at the door and desk were all uniquely unfriendly. Door people did not open the door the vast majority of the time.
I am glad that you enjoyed the location of the hotel and your stay for the most part. I will address the issues with the door and bell team members. I apologize that they did not provide the standards of service expected and thank you for bringing this to my attention. Once again, my sincerest apologies and I do hope you give us the opportunity to welcome you back to the hotel.
I liked the size of the room, how the property was run, the staff, and the price. Though near the theater district, I did not care much for the neighborhood.
We are truly excited to hear that you enjoyed your stay with us here at BEI. We empathize with your feelings about the neighborhood and continue to work diligently with the City on making improvements. Thank you for you review and we look forward to your next visit.
Great hotel. Clean and close to everything. Service was good.
Great to hear that you enjoyed your stay with us. We sincerely appreciate your comments. We look forward to welcoming you back in the future.
I am sorry to hear that your stay didn't meet with your expectations. However, we do hope you give us another opportunity to better serve you in the future.
My stay with Bei hotel for the second time was good. I asked for the 4th floor with a room that goes out into the patio however they did not provide it as promised since it was closed due to construction. However, they made it work by giving me a room with a view and making sure that I was happy with it before proceeding. I would definitely come back.
We are always thrilled to hear such great feedback from our return guests. I am glad that we were able to accommodate your needs. Thank you for being a loyal guest and we look forward to your return.
Overall it was ok. Great location. The bartender was super rude and he was drunk himself. The hotel staff and security were nice. Parking lot was dirty and overpriced.
I am glad to hear that you enjoyed your stay with us with the exception of your experience at the bar. We will address this immediately to ensure it is corrected. Thank you for the feedback and we do hope to see you again soon.
Would definitely go back! Location is perfect and room was very modern and clean.
Thank you for your review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
Thank you for your review. I hope that we have the opportunity to welcome you back soon.
Thank you so much for your review. We take a lot of pride in what we do and sincerely appreciate your exceptional rating. We look forward to your next visit.