All was good until Pendry tried to sneak double charge on me. I question the trust I can put into this hotel. I will be staying elsewhere on my next visit to San Diego.
Great location and vibe. Roof top pool was fun but too small.
No question that The Pendry is abuilt as a luxury hotel. If you expect RH and PB fixtures, this is the place to go. Valey parking charges excessive (and valet flattened one of our tires so we had to drive out on a flat to find a tire repair shop. Credited our bill for valet, but a wash as we has to pay for the repair). That also does not give them permission to charge for items in the room that were not purchased or used, If you pice something up for more than 60 seconds they auto charge your room. They do not go over your bill to confirm and they do a physical check, but charge you anyway. How many guests are paying for things they did not use or purchase? Charging resort fees for lobby coffee or water when it is not a resort hotel ($35 resort fee in case you get lobby coffee at the restaurant set out for that purpose?). Lionfish restaurant was touted as 5 star but our experience was less than that. All the food tasted the same with a spice that we could not identify, every dish tasted the same. Service was mediocre as our server disappeared a few times. Restaurant was nearly empty. The restaurant is actually a bar, open to the street/public to walk in. Prices were extravagant for the quality of our meals. Charged $6 for 4 slices of bread (if we wanted...). FYI- IF you wander more that 2-3 blocks in any direction, be prepared for a change in neighborhoods. Definitely this city is s bit seedy, homelessness and worn down. Pendry is a beautiful hotel but will soak the unwary.
The staff is very friendly and very well trained. I loved the beautiful design of the hotel - not the cookie cutter minimalistic design of most 5 star hotels today. Great spa, great restaurants- its my new favorite for US hotels. Can't wait to visit again.
Excellent restaurants and fitness center and great location!
Room were very well appointed, the staff was fabulous, friendly and very helpful. Love staying there and we will stay there again.
The location of the facility, the amenities and the employees were outstanding; the view was beautiful the pool and staff there were fabulous the room was clean quite and so comfortable it was a beautiful and Memorable weekend
LOVED the location of this property. It was very central to everything, you essentially don't have to leave. Ate breakfast at Provisional and had lunch at Nason's Beer Hall to catch some March Madness. The only thing was, we had a room on the lower floor (2nd floor) and the noise at night was a little much since it's in the Gaslamp.
Excellent location, great staff and amenities. Pricier than other nearby options but top notch hotel.
Excellent hotel in the heart of the Gaslamp district. Staff is very friendly.
I can't describe what a place! ***** I just simply to say - Best Vacation Place to stay. Well knowledgeable, pleasant, professional Staff.Extremely great 24/7 Service. Best breakfast menu, delicious. Friendly & Internationally diverse staff. Always fresh bread & pastries. My favorite part Interior Design- hands down to designer, greatly furnished rooms & lobby. Multiple places to find dinner: 5-6 restaurants on the property, high end service, well knowledge staff, great food presentation. I could go on and on. So many pleasant touches during our stay: daily fresh water and French macaroons will wait for you in the room. Thank you, will be back;)
Overall excellent. Friendliest and most accommodating staff I've seen. Only problem was noise over the pool weekend evening. Done by 2300 but still a little later than I liked. Good restaurants, ready access to the gaslight district and convention center and hotels.
First class all around. My son had a medical emergency while here and the staff handlerd it very professionally and compassionately. Highly recommended.
Beautiful new hotel in a great location! Walking distance to restaurants, bars and clubs
We had a great, relaxing week in San Diego, and we’re so glad we picked the Pendry. We arrived early in the day, about five hours before check-in. The staff happily took our bags and phoned up to housekeeping to have them get our room ready ASAP. We grabbed a quick bite to eat at a nearby restaurant before getting a call to let us know our room was ready. The room was perfect, cleaning staff did a great job and were accommodating when we were lazing in the room all morning some days. Would absolutely stay here again.
Excellent staff and accommodations. Very romantic for my wife and myself!
Located in Gaslamp Quarter, Pendry San Diego is within a 5-minute walk of Petco Park and within 15 minutes of other popular attractions like San Diego Convention Center. This 5-star hotel has 317 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.
Pendry San Diego's 317 rooms provide minibars, free newspapers, and laptop-compatible safes. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Other amenities include ironing boards, desks, and wardrobes or closets.
Built in 2016, the brand new Pendry San Diego features a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 51.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
All was good until Pendry tried to sneak double charge on me. I question the trust I can put into this hotel. I will be staying elsewhere on my next visit to San Diego.
Thank you for choosing Pendry San Diego. I'm disheartened to hear that your billing experience with us impacted your visit. Please be assured that if there has been any sort of discrepancy with your bill, it was not intentional. I encourage you to contact us directly so that we can discuss the details of your situation and assist in amending any issues you've experienced. I hope we have an opportunity to welcome you back in the future.
Great location and vibe. Roof top pool was fun but too small.
Thank you for sharing your experience at Pendry San Diego. We look forward to welcoming you back again!
Thank you for choosing Pendry San Diego and sharing your 5/5 rating with us. We look forward to welcoming you back!
No question that The Pendry is abuilt as a luxury hotel. If you expect RH and PB fixtures, this is the place to go. Valey parking charges excessive (and valet flattened one of our tires so we had to drive out on a flat to find a tire repair shop. Credited our bill for valet, but a wash as we has to pay for the repair). That also does not give them permission to charge for items in the room that were not purchased or used, If you pice something up for more than 60 seconds they auto charge your room. They do not go over your bill to confirm and they do a physical check, but charge you anyway. How many guests are paying for things they did not use or purchase? Charging resort fees for lobby coffee or water when it is not a resort hotel ($35 resort fee in case you get lobby coffee at the restaurant set out for that purpose?). Lionfish restaurant was touted as 5 star but our experience was less than that. All the food tasted the same with a spice that we could not identify, every dish tasted the same. Service was mediocre as our server disappeared a few times. Restaurant was nearly empty. The restaurant is actually a bar, open to the street/public to walk in. Prices were extravagant for the quality of our meals. Charged $6 for 4 slices of bread (if we wanted...). FYI- IF you wander more that 2-3 blocks in any direction, be prepared for a change in neighborhoods. Definitely this city is s bit seedy, homelessness and worn down. Pendry is a beautiful hotel but will soak the unwary.
Thank you for choosing Pendry San Diego and sharing your experience. I'm disheartened to hear that your stay did not fully meet expectations, and I appreciate you sharing your detailed feedback. Our nightly amenity fee includes a number of items available to you during your stay including access to Oxford Social Club, access to the Pool, 24-hour fitness center, morning coffee in Provisional, nightly turndown service and macaroons, stroller rental, guitar rental, Cadillac usage, Wifi, shoe shine service, additional refrigerator, microwave or rollaway in room and welcome beverage upon check in. I encourage you to contact us directly if you wish to further discuss any of the items you included in your review. We'd love the opportunity to welcome you back for an excellent experience throughout.
Thank you for choosing Pendry San Diego and sharing your review. We look forward to welcoming you back!
The staff is very friendly and very well trained. I loved the beautiful design of the hotel - not the cookie cutter minimalistic design of most 5 star hotels today. Great spa, great restaurants- its my new favorite for US hotels. Can't wait to visit again.
Thank you for choosing Pendry San Diego and sharing your fantastic experience with us. I'm thrilled to hear you enjoyed our staff's service as well as the hotel's striking balance between traditional and modern design. We look forward to welcoming during your next visit to San Diego!
Excellent restaurants and fitness center and great location!
Thank you for joining us at Pendry San Diego and sharing your excellent experience!
Room were very well appointed, the staff was fabulous, friendly and very helpful. Love staying there and we will stay there again.
Thank you for your feedback! We are excited to hear it was a great experience for you and look forward to your return to Pendry San Diego.
The location of the facility, the amenities and the employees were outstanding; the view was beautiful the pool and staff there were fabulous the room was clean quite and so comfortable it was a beautiful and Memorable weekend
Thank you for choosing Pendry San Diego and sharing your fantastic review with us. I'm thrilled that you enjoyed the hotel and our staff's service, and we look forward to welcoming you back!
We greatly appreciate your review and are excited to see you enjoyed your stay. It is our pleasure to host you at Pendry San Diego, we hope to have you again soon!