Hotel Hacienda Don Juan places you within 2 miles (3 km) of Handicrafts Market and Arches of Carmen. This 29-room, 3-star hotel has a restaurant and a coffee shop/café, along with free self parking. San Cristobal de las Casas Cathedral and Church of San Cristobal are also close to this San Cristobal de las Casas hotel.


Enjoy a bite to eat at Los Alamos, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 6 AM to 9 AM.


The 29 rooms are individually decorated and have balconies and phones. Guests can expect free wired Internet and TVs with cable channels. Bathrooms have hair dryers and free toiletries.

Property features

Guests staying at Hotel Hacienda Don Juan enjoy free WiFi in public areas, laundry facilities, and a garden. There's free parking, and an airport shuttle for USD 300.00 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a porter/bellhop and wedding services.


  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Concierge services

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. High-speed wired and wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This San Cristobal de las Casas hotel also offers tour/ticket assistance, multilingual staff, and a garden. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hotel Hacienda Don Juan is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 29 
  • Number of floors - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

Hotel Hacienda Don Juan offers 29 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels.

Bathrooms include showers. This San Cristobal de las Casas hotel provides complimentary wired high-speed Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Balcony 
  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board (on request) 
  • Television 
  • Cable TV service 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Individually decorated 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 9 AM.

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 1 PM

Minimum check-in age is 18

Check-in time ends at 1 PM


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

No rollaway/extra beds available

No elevators

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 4 and USD 7 for adults, USD 4 and USD 7 for children (approximately)
  • Airport shuttle fee: USD 300.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Don Juan
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?