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Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

4.0 star property
Upscale hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Property grounds
Property grounds
Standard Room, 1 King Bed | Individually decorated, iron/ironing board, free wired internet
Breakfast and dinner served, international cuisine
Bathroom sink
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290
  • Popular LocationSanto Domingo Handicraft Market3 min drive
  • Popular LocationPlaza 31 de Marzo4 min drive
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min drive
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)70 min drive

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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, iron/ironing board, free wired internet

Standard Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Quadruple Room, Multiple Beds

  • Sleeps 2
  • 1 Double Bed and 3 Large Twin Beds

Economy Double Room, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Standard Triple Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Family Triple Room, Multiple Beds

  • Sleeps 7
  • 2 Double Beds and 1 Twin Bed

Standard Double Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, iron/ironing board, free wired internet

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Basic Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Individually decorated, iron/ironing board, free wired internet

Room Standard

  • Sleeps 3
  • 1 Queen Bed(s)

View all photos for Double Room Standard

Individually decorated, iron/ironing board, free wired internet

Double Room Standard

  • Sleeps 6
  • 2 Full Bed(s)

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About the neighborhood

San Cristóbal de las Casas

Located within a mile (2 km) of Moxviquil, Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas is within 2 miles (3 km) of Santo Domingo Handicraft Market. This 29-room, 4-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free self parking.

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Na Bolom Cultural Museum - 6 min drive
  • Guadalupe Church - 7 min drive

Getting around

  • The preferred airport is Angel Albino Corzo Intl Airport (TGZ): 70-min drive, 46.7 mi/75.2 km.

Restaurants

  • El Pastorcito - 8 min walk
  • La Cabaña de Don Juan Bosco - 12 min walk
  • Don Rafita "Tacos y Gorditas - 16 min walk
  • Carnitas y Barbacoa Jaimito - 15 min walk
  • Antojitos Liliana - 16 min walk

About this property

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Upscale hotel with 24-hour front desk and coffee shop/cafe
Guests of Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas enjoy free WiFi in public areas, meeting rooms, and laundry facilities. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include wedding services, a porter/bellhop, and a garden.
Guests can expect to find free wired internet and TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Balconies and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 120 for adults and MXN 120 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Alamos

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Hotel

Frequently asked questions

Is a free cancellation option available at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas on May 13, 2024 start from $28.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

This hotel is located in San Cristóbal de las Casas within a short 18-minute walk of Moxviquil. You'll also find San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market within a short drive.

Is parking available on site at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Yes, self parking is offered for free at the hotel.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas include a casino at the property?

No, Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas doesn't have a casino.

Is there an indoor pool at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

No, this hotel doesn't have a spa tub.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas feature a restaurant that includes a breakfast menu?

Yes, Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas serves a cooked-to-order breakfast for a surcharge each morning at Los Alamos.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

The closest major airport to Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas is Angel Albino Corzo Intl Airport (TGZ), which is about 27.6 mi away.

Are there rooms with balconies at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Yes, every guestroom at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas comes with a balcony with some featuring courtyard views.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas.

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 352 reviews" "
Rating 8 - Good. 114 out of 352 reviews" "
Rating 6 - Okay. 30 out of 352 reviews" "
Rating 4 - Poor. 18 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hacienda and the history.
Stayed 3 nights in Dec 2023

10/10 Excellent

gustavo

Hotel colonial , cálido y confortable
Hermoso hotel estilo colonial, puedes pasar un rato agradable recorriendo el hotel descubriendo piezas antiguas en exhibición y sus jardines , hay también animales que viven libres dentro del hotel, la habitación muy amplia y con decoración estilo colonial.
Stayed 1 night in Oct 2023

6/10 Okay

Maritza

Liked: Staff & service, property conditions & facilities
Beautiful place , but it does need a little work and hot water keeps running out
Stayed 5 nights in Oct 2023

4/10 Poor

Lorena

Stayed 4 nights in Aug 2023

10/10 Excellent

Erika, Arlington Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 5 nights in Aug 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Great experience
Stayed 1 night in Jul 2023

10/10 Excellent

aida

Liked: Cleanliness, property conditions & facilities
The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family
Stayed 5 nights in Jun 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.

10/10 Excellent

William Isaac Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful.
Stayed 1 night in Jun 2022