See all properties

Hotel Casa de Familia de San Cristobal

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Casa de Familia de San Cristobal

Breakfast served
Terrace/patio
Front of property
Deluxe Suite | Bathroom | Shower, hair dryer, towels, soap
Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Plaza 31 de Marzo
    ‪5 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de La Merced, Hotel Casa de Familia de San Cristobal is adjacent to Mesoamerican Museum of Jade and within a 5-minute walk of other popular sights like San Cristóbal de las Casas Cathedral. This 3.5-star hotel has 11 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • Amber Museum of Chiapas - 3 min walk - 0.2 miles
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪La Tertulia - ‬1 min walk
  • ‪Tamales Regionales - ‬2 min walk
  • ‪Tarumba Restaurant - ‬2 min walk
  • ‪El Fogón de Jovel - ‬2 min walk
  • ‪Restaurante El Secreto - ‬2 min walk

About this property

Hotel Casa de Familia de San Cristobal

A local mainstay since 1825, Hotel Casa de Familia de San Cristobal offers free WiFi in public areas, a terrace, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a garden and a fireplace in the lobby.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Minibars, coffee makers, and fans are also available.

Similar properties

Exterior detail
HOTEL PLAZA 79
Santa Lucía
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 113 reviews
$165 nightly
The price is $195
Jun 7 - Jun 8
Total with taxes and fees
HOTEL PLAZA 79

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 140 per person
  • A restaurant

Restaurants on site

  • Yuria Arte Culinario

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1825
  • Colonial architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: MXN 500 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 140.00 per person
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas

Hotel Casa Familia San Cristóbal

Casa Familia San Cristóbal San Cristóbal de las Casas

Casa Familia San Cristóbal

Hotel Casa Familia San Cristóbal San Cristobal de las Casas

Hotel Casa Familia San Cristóbal

Hotel Hotel Casa de Familia San Cristóbal

Hotel Casa de Familia San Cristóbal San Cristobal de las Casas

Casa Familia San Cristóbal

Casa Familia San Cristóbal San Cristobal de las Casas

Casa Familia San Cristobal

Frequently asked questions

Is a free cancellation option available at Hotel Casa de Familia de San Cristobal?

Hotel Casa de Familia de San Cristobal offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Casa de Familia de San Cristobal?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa de Familia de San Cristobal on Jun 17, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Casa de Familia de San Cristobal?

This hotel is situated in Barrio de La Merced, just steps from Mesoamerican Museum of Jade and Plaza 31 de Marzo, and within a short walk of Ex-Convent of Santo Domingo. You'll also find Arches of Carmen and Santo Domingo Handicraft Market less than a mile away.

Is there parking available at Hotel Casa de Familia de San Cristobal?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Casa de Familia de San Cristobal include a casino on the premises?

No, Hotel Casa de Familia de San Cristobal doesn't have a casino.

Will I find an indoor pool at Hotel Casa de Familia de San Cristobal?

No, there is no indoor pool at this hotel.

Is Hotel Casa de Familia de San Cristobal good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a terrace.

Does Hotel Casa de Familia de San Cristobal have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Casa de Familia de San Cristobal have a restaurant with a breakfast menu?

Yes, Hotel Casa de Familia de San Cristobal serves an English breakfast for a surcharge each morning at Yuria Arte Culinario.

Will Hotel Casa de Familia de San Cristobal allow pets to stay for free?

No, pets aren't allowed at Hotel Casa de Familia de San Cristobal.

Does Hotel Casa de Familia de San Cristobal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Casa de Familia de San Cristobal?

The closest major airport to Hotel Casa de Familia de San Cristobal is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies at Hotel Casa de Familia de San Cristobal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and courtyard views.

Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 186 out of 220 reviews
Rating 8 - Good. 23 out of 220 reviews
Rating 6 - Okay. 7 out of 220 reviews
Rating 4 - Poor. 3 out of 220 reviews
Rating 2 - Terrible. 1 out of 220 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful and friendly staff. It’s in downtown but still quiet. Makes it easy to walk almost anywhere (sights, restaurants, etc.).
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here and had a great stay.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and hotel located in walking distance of restaurants and activities in the town
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

elaine kang

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and staff was so kind attentive and helpful
Stayed 16 nights in Jul 2022
Verified

10/10 Excellent

Sandeep K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars, property, restaurant - well done, our pleasure to stay with you
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very nice and excellent staff
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Irineo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and architecture of the building.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best!

Beautiful place, excellent courtesy.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and great service
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Ivana Papandrea Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of San Cristobal (5 minutes from main walking streets and square). Colonial style house, with clean and recently renewed rooms. The staff was friendly and helpful. Definitely recommended.
Verified

10/10 Excellent

Robert Lockwood

Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Lionelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellow average for the price.
Stayed 3 nights in Feb 2025

Hotels

Flights

Cars

Packages