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Hotel Casa Madero

3.0 star property

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Photo gallery for Hotel Casa Madero

A spacious atrium with a high ceiling, a large mural, and a staircase leading to an upper level.
A spacious lobby with a large mural, leather seating, and a staircase.
A spacious atrium with a high ceiling, a glass roof, and a central seating area with sofas and a coffee table.
An indoor patio area with tables and chairs, surrounded by arches and potted plants.
A spacious lobby with a high ceiling, leather sofas, a coffee table, and potted plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Francisco I. Madero, 9, Colonia Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

View all photos for Double Room

A bedroom with a wooden headboard, a single bed, a nightstand, a mirror, and a bathroom visible through an open door.

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Casa Madero is next to Church of San Nicolás and Foro Cultural Kinoki. This 7-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace.

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 2 min walk - 0.1 miles
  • Museo de San Cristóbal - 2 min walk - 0.1 miles
  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive

Restaurants

  • ‪Lumiere - ‬1 min walk
  • ‪Al Grano Café - ‬1 min walk
  • ‪La Viña de Bacco - ‬3 min walk
  • ‪Cacao Nativa - ‬2 min walk
  • ‪CASA CAFEÓLOGO - ‬2 min walk

About this property

Hotel Casa Madero

Hotel Casa Madero features free WiFi in public areas, a terrace, and laundry facilities. Airport transportation is made easy with an airport shuttle for a fee. Staff members are on hand to provide tour or ticket assistance and luggage storage.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Balconies or patios are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Casa Madero San Cristobal de las Casas
Hotel Casa Madero
Casa Madero San Cristobal de las Casas
Casa Madero
Hotel Casa Madero Inn
Hotel Casa Madero San Cristóbal de las Casas
Hotel Casa Madero Inn San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Casa Madero?

Hotel Casa Madero provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa Madero?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Madero on Aug 30, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Casa Madero?

This hotel is situated in Zona Centro, just steps from Plaza 31 de Marzo and Church of San Nicolás, and within a short walk of Mesoamerican Museum of Jade. You'll also find Santo Domingo Handicraft Market and Ex-Convent of Santo Domingo less than a mile away.

Is parking available on site at Hotel Casa Madero?

No, there isn't parking at this hotel.

Is there a spa available at Hotel Casa Madero?

Spa services at the hotel include massages.

Does Hotel Casa Madero feature a casino on the premises?

No, Hotel Casa Madero doesn't have a casino.

Will I find an indoor pool at Hotel Casa Madero?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Casa Madero?

Couples will appreciate amenities like a restaurant, massages, and a terrace at this hotel.

Does Hotel Casa Madero have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Madero have a restaurant that serves breakfast?

Yes, Hotel Casa Madero serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Casa Madero allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Casa Madero.

Does Hotel Casa Madero have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Casa Madero?

The closest major airport to Hotel Casa Madero is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Are there rooms with balconies that I can book at Hotel Casa Madero?

Yes, every guestroom at Hotel Casa Madero comes with a balcony/patio.

Hotel Casa Madero Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 18 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Very Very loud location

The hotel itself was not too bad but be aware there is a small bar and a nightclub directly across the small street that are both VERY, VERY loud until about 2am every night! We could feel the vibration of the music not to mention the sound of music and people all night long.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Ida

Disliked: Staff & service
I did not stay there. When I initially booked, Expedia stated it was pet friendly. When I arrived, they said no pets allowed. I checked the site again and the information had changed. I would not have booked had it said no pets. I am very disappointed with the whole experience.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

FERNANDO

Liked: Staff & service
Mejorar los baños, se ven muy maltratados
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Poca categoría y muchas exigencias Atención descortés Las indicaciones en tono negativo, no positivó Revisan el cuarto y te inventan objetos demás La desconfianza es tal que te hacen sentir mal Pase una muy mala experiencia
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar sencillo y céntrico

Lugar muy tranquilo y céntrico, el precio súper accesible. Pero entre semana no tienen nada que venderte (ni un café) dentro del hotel, la habitación se pasa de sencilla. Gran opción si solo quieres un lugar para dormir y moverte, no tanto si tienes que trabajar un rato por ejemplo
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location it has everything you need and the price is really good for the location and room you're getting
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

ALAN EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Excelente atención y servicio!

Bueno, bonito y accesible. El personal es muy atento y amable.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Alex

Muy buena ubicación, pienso que es su mayor virtud
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Francisco J

Liked: Staff & service
Disliked: Cleanliness

Muy recomendable

La ubicación es excelente, puedes caminar a todas partes, el personal es muy amable y la habitación es limpia lo único es q no había donde guindar las toallas húmedas pero las cambian por limpias
Stayed 3 nights in May 2019
Verified review

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Muy buena ubicación del hotel, el baño un poco pequeño, excelente servicio por parte de Jorge.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hubicacion me encanto ya que mi papa y mi abuelito casi no caminan,lo que no volveria a escoger seria habitacion con balcon ya que se escucha mucho el ruido de ahy en mas solo eso
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La excelente ubicación ya que a solo 1 cuadra encuentras la zona centro, llena de restaaurantes de todo tipo. La plaza, el parque. Todo está maravilloso. Lo que no me gusto es que no tiene estacionamiento y tienes que dejar el carro en la calle
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

SANTOS REYNALDO

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

Todo bien, a excepción que en la mañana y noche no había agua caliente en la regadera y el wifi se conectaba aunque no era indispensable
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
El hotel es bonito. Y lo que ofrece es acorde a las tarifas de renta.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Para el precio y lq habitacion me parece justo. Sin embargo mas de 2 noches no lo recomiendo
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Room comfort
Es un hotel solo para dormir
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Ana Lizeth

Básico para descansar, baño básico, cama básica.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Jesus Bernardo

Liked: Cleanliness
en la noche habia mucho ruido y no dejaron dormir ya que se oye todo.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
En general el hotel está sencillo bonito, lo único malo es que a pesar de ser 4 personas en la habitación, nos dieron una habitación con un espacio muy reducido, después nos dimos cuenta que había otra iguales un poco más amplias
Stayed 1 night in May 2018
Verified review

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Instalaciones diferentes en las fitos
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente económico

Hotel centrico para. Restaurantes centros comerciales artesanias.mercado iglesia . tranquilo . limpio . el personal. muy atento .
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable

Excelente Precio y Ubicacion, 100% recomendable, limpieza, amabilidad y atención.
Stayed 1 night in Nov 2017