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Casa del Alma Hotel Boutique & Spa places you next to Mesoamerican Museum of Jade and Plaza de La Paz. This 27-room, 4-star hotel has a restaurant, a full-service spa, and a 24-hour health club. Centrally located in San Cristobal de las Casas, the hotel is also a short walk from San Cristobal de las Casas Cathedral and Ex-Convent of Santo Domingo.

Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7 AM to 11:30 AM.

Rooms

All 27 soundproofed accommodations feature sitting areas. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free local calls.

Property features

Guests staying at Casa del Alma Hotel Boutique & Spa enjoy access to a full-service spa, a 24-hour health club, and a sauna. You can take advantage of free parking, along with an airport shuttle for MXN 2,000.00 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Casa del Alma Hotel Boutique & Spa features a 24-hour health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This San Cristobal de las Casas hotel also offers spa services, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

Casa del Alma Hotel Boutique & Spa has designated areas for smoking.

  • Luggage storage 
  • Babysitting or childcare (surcharge) 
  • Computer station 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Multilingual staff 
  • Tours/ticket assistance 
  • Designated smoking areas (fines apply) 
  • One meeting room 
  • Laundry facilities 
  • Elevator/lift 
  • Restaurant 
  • Concierge services 
  • Total number of rooms - 27 
  • Number of floors - 2 
  • Number of buildings/towers - 1 
  • Coffee/tea in common areas 
  • Free WiFi 
  • Year Built 2012 
  • 24-hour business center 
  • Designated smoking areas 
  • Wedding services 
  • Express check-in 
  • Full-service spa 
  • Spa treatment room(s) 
  • Sauna 
  • 24-hour front desk 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • 24-hour health club 
  • Fitness facilities 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Spa services on site 
  • Supervised childcare/activities 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Room service (limited hours) 
  • Daily housekeeping 
  • Phone 
  • Free local calls 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Designer toiletries 
  • Desk 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Turndown service 
  • Free bottled water 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Individually furnished 
  • Individually decorated 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 
  • In-room safe (laptop compatible) 
  • Rainfall showerhead 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Bathrobes 
  • Slippers 
  • Free wired high-speed Internet 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

El Secreto - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Ecotours nearby 
  • Free bicycles nearby 

Spa Services

By L'Occitane has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Body wraps 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Swedish massage 
  • Sports massage 
  • Body scrubs 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 250 per person (approximately)
  • Airport shuttle fee: MXN 2,000.00 per person (roundtrip)
  • Rollaway bed fee: MXN 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Alma Boutique
  • Casa Alma Boutique San Cristobal de las Casas
  • Casa Alma Hotel Boutique
  • Casa Alma Hotel Boutique San Cristobal de las Casas

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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