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Hotel Plaza Magnolias

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Plaza Magnolias

An indoor dining area with wooden tables and chairs, surrounded by columns and arches, under a glass ceiling.
A lobby with a wooden reception desk, a patterned armchair, a round table with a vase, and a large ornate mirror.
A restaurant with a high ceiling, arched columns, and wooden tables and chairs.
A traditional building with a wooden ceiling, a window with a view, and a door with a sign.
A modern living room with a sofa, armchairs, and a coffee table. Large windows offer a view of a mountain and a pagoda.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
No.14 Insurgentes, Centro Historico, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Museo de San Cristóbal
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with white bedding and red throw pillows. There are wall-mounted lamps and a small bedside table with a telephone.

Double Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room

A hotel room with a wooden bed, white bedding, red pillows, a fireplace, and wall sconces.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms

A spacious room with a high ceiling and wooden beams, featuring a bar area, seating with a glass table, and large windows offering a city view.

Penthouse, 2 Bedrooms

  • City view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A neatly made bed with a white and orange bedspread, two patterned pillows, and a wooden headboard.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, and a desk with a telephone.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, wooden beams on the ceiling, a desk with a chair, and a window with curtains.

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Plaza Magnolias is next to popular attractions like Museo de San Cristóbal and Church of San Nicolás. This 3.5-star hotel has 77 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Plaza 31 de Marzo - 2 min walk - 0.1 miles
  • Museo de San Cristóbal - 2 min walk - 0.1 miles
  • Santo Domingo Handicraft Market - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 5 min walk - 0.3 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive

Restaurants

  • Starbucks
  • ‪Lumiere - ‬2 min walk
  • ‪Sabor A Mí Restaurant-Cafe-Bar - ‬2 min walk
  • ‪Sensaciones de Chiapas - ‬2 min walk
  • ‪La casa del pozole - ‬2 min walk

About this property

Hotel Plaza Magnolias

Hotel Plaza Magnolias features free WiFi in public areas, express check-out, and free newspapers. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a reception hall.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 75 to 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 75 to 150 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No alcohol is permitted at Hotel Plaza Magnolias.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Magnolias
Hotel Plaza Magnolias San Cristobal de las Casas
Magnolias Hotel
Plaza Magnolias Cristobal las
Plaza Magnolias San Cristobal de las Casas
Hotel Plaza Magnolias Hotel
Hotel Plaza Magnolias San Cristóbal de las Casas
Hotel Plaza Magnolias Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Plaza Magnolias?

Hotel Plaza Magnolias offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza Magnolias?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Magnolias on Aug 18, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Plaza Magnolias?

This hotel is situated in Zona Centro, just steps from Santo Domingo Handicraft Market and Plaza 31 de Marzo, and within a short walk of Mesoamerican Museum of Jade. You'll also find Ex-Convent of Santo Domingo and Na Bolom Cultural Museum less than a mile away.

Is there parking available at Hotel Plaza Magnolias?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Plaza Magnolias have a casino?

No, Hotel Plaza Magnolias doesn't have a casino.

Is there an indoor pool at Hotel Plaza Magnolias?

No, there is no indoor pool at this hotel.

Is Hotel Plaza Magnolias a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Does Hotel Plaza Magnolias have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Magnolias have a restaurant that serves breakfast?

Yes, Hotel Plaza Magnolias serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Plaza Magnolias allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Magnolias.

Does Hotel Plaza Magnolias have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Plaza Magnolias?

The closest major airport to Hotel Plaza Magnolias is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies at Hotel Plaza Magnolias?

No, you won't find guestrooms with balconies at Hotel Plaza Magnolias.

Hotel Plaza Magnolias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 651 reviews
Rating 8 - Good. 216 out of 651 reviews
Rating 6 - Okay. 73 out of 651 reviews
Rating 4 - Poor. 17 out of 651 reviews
Rating 2 - Terrible. 14 out of 651 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Very safe, clean property. Only negative no channels in English- news, CNN international used to be an option on their tv.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Jaime

The room was average. No Parking on-site had to walk a block away at there other hotel, suites, but the stay was ok. Location was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Great staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property that I love to recommend in San Cristobal de las casas Chi
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Tangi L

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time I have stayed here. Love it!! Comfortable beds and great location.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with nice, clean rooms. Good restaurants around the area.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast at the hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kwok Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at the historic old town centre, close to all the main tourist attractions with lots os dining choices
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Paloma

Liked: Staff & service, amenities, property conditions & facilities
Beautiful decoration, great staff and wonderful access to activities.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

moira

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located and in a convenient location.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ambience. Very nice Hotel in a great part of town.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service
Very central
Verified review

8/10 Good

Karime

Liked: Cleanliness, staff & service
Disliked: Amenities
They don’t have heaters in every room, great beds, bedding and pillows.
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, amenities
All it’s ok
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has excellent location. Hotel could'nt accomidate me with parking space. Rooms need some kind off ventilation, air condition or at least fans
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Por WIFI, the TV control and phone in the room didn't work Pretty stander. No elevator. It was clean and the stuff were nice.
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

PETER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is in 2 parts The Hotel The Staff Read other reviews carefully-- you will see mentions of a poor hotel and poor customer service. We booked the 2 bedroom penthouse on the 4th floor.Only stairs and no luggage carts and no assistance. The hotel is worn down.This is really not a hotel with services.Its more like a college dorm that rents rooms. These were issues with our suite. Lock did not work Light bulbs out,light switches not working. Kitchen sink faucet detached Metal garbage cans in bathrooms and kitchen are rusted. Windows are filthy inside and out. Windows in bathrooms have no handle or lock and left open 24/7.Very cold bathrooms 3 TVs in suite no remotes for 1 day after check in. Shower water handles are rusted and leaking No blinds on windows Entry door is a sliding glass patio door to a stairway. Old nasty kitchen utensils. No paper towels Had to request water and coffee kits. The Staff We booked and PREPAID a package for 3 nights including breakfast and parking. Upon check in the clerk asked for a card to pay. After the back and forth about prepayment I gave him a different card and said I would dispute the first charge.They received a double payment.To date no refund. Breakfast is in another hotel restaurant on another street.They only tell you when your looking for the in house restaurant and realize there is none. If you dial 101 for the front desk they never answer.You have to go find someone,who is almost always on their cell phone outside.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

MONICA RODRIGUEZ

Liked: Cleanliness, amenities, property conditions & facilities
El estacionamiento fue pésimo servicio, no tienen capacidad y sacaron el coche a la calle!!! Dijeron que en cierta esquina estaba y no!!! Estaba casi una cuadra mas adelante
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities
Excelente ubicación de este hotel. Todos los lugares de interés muy cerca. Cero ruido , se puede descansar muy bien. El restaurante ofrece amplia variedad de comida
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Noemi

Liked: Cleanliness
Se oye mucho ruido de los vecinos
Stayed 3 nights in Apr 2026