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Hotel Na'Lum

2.5 star property
Hotel with free parking, near Santo Domingo Handicraft Market

Choose dates to view prices

Photo gallery for Hotel Na'Lum

Exterior
Hallway
Reception
Front of property - evening/night
Superior Triple Room | Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296
  • Place, Palace of Justice of Los Altos
    ‪2 min drive‬
  • Place, Moxviquil
    ‪3 min drive‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds) | Iron/ironing board, free WiFi, bed sheets

Family Room (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

San Cristóbal de las Casas

Santo Domingo Handicraft Market is within 2 miles (3 km) of Hotel Na'Lum while other popular attractions such as Arches of Carmen are within 3 miles (5 km). This 12-room hotel has conveniences like a coffee shop/cafe, free in-room WiFi, and free self parking.

What's nearby

  • Palace of Justice of Los Altos - 2 min drive - 1.4 miles
  • Santo Domingo Handicraft Market - 3 min drive - 1.8 miles
  • Moxviquil - 3 min drive - 1.2 miles
  • San Cristóbal de las Casas Cathedral - 3 min drive - 2.3 miles
  • Na Bolom Cultural Museum - 5 min drive - 2.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Taquicardia - ‬1 min walk
  • ‪La Cabaña De Don Juan Bosco - ‬3 min drive
  • ‪El Lechon Coleto - ‬17 min walk
  • ‪Cafeteria El Estudiante - ‬2 min drive
  • ‪El Cayuco - ‬19 min walk

About this property

Hotel Na'Lum

Hotel with free parking, near Santo Domingo Handicraft Market
Hotel Na'Lum features free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 1200 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Phones are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: MXN 90 for adults and MXN 60 for children
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Na'Lum?

Hotel Na'Lum offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near Hotel Na'Lum?

This hotel is located in San Cristóbal de las Casas, close to Santo Domingo Handicraft Market, Ciudad Cuauhtemoc, and Plaza 31 de Marzo. You'll also find Mesoamerican Museum of Jade and Grutas de San Cristóbal within a short drive.

Is there parking available at Hotel Na'Lum?

Yes, self parking is offered for free at the hotel.

Does Hotel Na'Lum have a casino at the property?

No, Hotel Na'Lum doesn't have a casino.

Will I find an indoor pool at Hotel Na'Lum?

No, there is no indoor pool at this hotel.

Is Hotel Na'Lum good for couples?

Couples staying at this hotel will appreciate amenities like a café and concierge services plus some guestrooms include mountain views.

Are there hot tubs at Hotel Na'Lum?

No, this hotel doesn't have a spa tub.

Does Hotel Na'Lum feature a restaurant that includes a breakfast menu?

Yes, Hotel Na'Lum serves continental breakfast each morning for a surcharge from its cafe.

Will Hotel Na'Lum allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Na'Lum.

Does Hotel Na'Lum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Na'Lum?

The closest major airport to Hotel Na'Lum is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Are there rooms with balconies that I can book at Hotel Na'Lum?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy mountain views.

Reviews

Hotel Na'Lum Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

Reviews

10/10 Excellent

JENIFER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024

10/10 Excellent

JASMANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Maricela

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023

10/10 Excellent

Perlita

Stayed 2 nights in Mar 2023

8/10 Good

Ronald J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Stayed 1 night in May 2022

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Stayed 6 nights in Apr 2022

10/10 Excellent

manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite nice and clean , people very polite.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
Stayed 1 night in Jul 2019

6/10 Okay

Damaris

Traveled with family
Disliked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024

2/10 Terrible

Otilio

Stayed 2 nights in Dec 2023

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Sn
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023

10/10 Excellent

Genoveva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien lo que necesitaba

Stayed 1 night in Jul 2023

2/10 Terrible

Yessica Selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023

8/10 Good

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2023

10/10 Excellent

Jose Fernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023

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