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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property

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Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Reception
Flat-screen TV
Exterior
Arcade
Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Guadalupe Church
    ‪8 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪155 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ensuite

A bedroom with a bed, a bedside table, a hanging light fixture, and a view of the outside.

Standard Room, 1 King Bed, Ensuite

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 113 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 343 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds

A room with two beds, wooden flooring, a brick accent wall, and a ceiling with exposed beams.

Double Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de Guadalupe, Hotel Cielo y Selva, San Cristobal de las Casas is within a 10-minute walk of popular sights such as Na Bolom Cultural Museum and Guadalupe Church. This 21-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.4 miles
  • Guadalupe Church - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Plaza 31 de Marzo - 10 min walk - 0.6 miles
  • Santo Domingo Handicraft Market - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 77 min drive

Restaurants

  • ‪Antonia - ‬4 min walk
  • ‪Los Chapulines - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Hamburguesas "El Taison - ‬3 min walk
  • ‪La Abuelita Resto - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel Cielo y Selva, San Cristobal de las Casas features free WiFi in public areas and a banquet hall. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.

Similar properties

Property grounds
Hotel Hacienda Don Juan
San Cristóbal de las Casas
  • Parking included
  • Restaurant
  • Business services
  • Laundry
8.8 out of 10, Excellent, 496 reviews
$23 nightly
The price is $27
Jul 5 - Jul 6
Total with taxes and fees
Hotel Hacienda Don Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

What's there to see close to Hotel Cielo y Selva, San Cristobal de las Casas?

This hotel is situated in Barrio de Guadalupe within a 10-minute walk of Na Bolom Cultural Museum, Café Museo Café, and Foro Cultural Kinoki. You'll also find Plaza 31 de Marzo and Santo Domingo Handicraft Market less than a mile away.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on Jul 5, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Cielo y Selva, San Cristobal de las Casas include a casino at the property?

No, Hotel Cielo y Selva, San Cristobal de las Casas doesn't have a casino.

Is there an indoor pool at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Cielo y Selva, San Cristobal de las Casas?

Couples will appreciate amenities like proposal/romance packages, a free daily breakfast, and a 24-hour front desk at this hotel.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a restaurant with a breakfast menu?

Hotel Cielo y Selva, San Cristobal de las Casas offers free continental breakfast each morning though there is no restaurant.

Does Hotel Cielo y Selva, San Cristobal de las Casas allow pets to stay for free?

Yes, pets stay free at Hotel Cielo y Selva, San Cristobal de las Casas.

Does Hotel Cielo y Selva, San Cristobal de las Casas have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Cielo y Selva, San Cristobal de las Casas?

The closest major airport to Hotel Cielo y Selva, San Cristobal de las Casas is Angel Albino Corzo Intl Airport (TGZ), which is about 28.5 mi away.

Can I book a room with a balcony at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there aren't any guestrooms at Hotel Cielo y Selva, San Cristobal de las Casas that offer a balcony.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 141 reviews
Rating 8 - Good. 40 out of 141 reviews
Rating 6 - Okay. 18 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 4 out of 141 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful all the time!
Stayed 8 nights in Nov 2025
Verified

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Elena

For me is really bad place so many things I did like it super small 3by 5 meters Luke lock room smell like drainage so much noice from the water pump and people and kids no respect so much noice What u can spect for the price
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Alicja

Disliked: Property conditions & facilities
The staff was very attentive. We could check in at 10am, instead of 3pm. The room was clean but mouldy, especially the bathroom and the ceiling above the bed. Cold.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jose Luis

Liked: Cleanliness
Disliked: Amenities
Leak in the room from the shower, thin doors that let in sound, only one night stand, low quality breakfast, noisy pipes.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, we needed some ibuprofen, and the front desk representative, ordered it on his phone, and brought it to us. The bed is super comfortable, we loved the pillows and the sheets so much, that we took pictures of the labels. LOL. Brakfast included is njce, fresh fruit is good, coffee too. The only thing we wish was better, is the bathroom. My husband is 6 foot 2. He had a very tough time in the smallest bathroom we have ever seen. Without a single window, it becomes a sauna after a shower, which creates mold. Theres a really big concrete closet across the room, turn it into a nice bathroom! We loved everything else about this hotel. We will be back, the energy is beautiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atento el personal y habitaciones agradables
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosa Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene estacionamiento El desayuno es continental ligero pero muy rico
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
buena ubicacion y buen trato
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Julián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable. Aunque las habitaciones son ruidosas, se escucha mucho la bomba de agua y las voces de afuera de otros huéspedes.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Aurelio Sanchez

Disliked: Amenities
La habitación con mucho ruido de tinaco y bomba de agua no deja dormir, cuartos muy fríos, regadera muuuuy pequeña
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Valeria

Liked: Cleanliness
Disliked: Property conditions & facilities
Parte del personal muy amable y atento
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Leticia del carmen

Liked: Staff & service
Disliked: Cleanliness
Muy bonito hotel,cómodo y agradable. Buena zona tranquila sin ruido. A mejorar:los baños necesitan algo de mantenimiento por el moho y no teniamos agua caliente. Bueno: Incluye desayuno sencillo pero suficiente.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien!!! Solo el techo necesita mantenimiento, tiene moho y humedad, se cae un poco …
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Eduardo

Liked: Cleanliness
Habitación muy pequeña, si manchas una toalla con maquillaje te cobran la lavada, bajo el argumento de que quien les lava las sábanas y toallas, les cobra extra, cuando ahí mismo tienen la lavandería.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy pequeñas, fuera de eso todo muy bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia, buena atención y muy céntrica todo está caminando
Stayed 4 nights in Nov 2025
Verified

8/10 Good

José Enrique

Liked: Cleanliness, staff & service, amenities
Un excelente hotel y lugar en San Cristóbal de las Casas, la atención excelente, la cama cómoda, la habitación amplia, solo mejoraría en ponerle a un regulador a las coladeras de baño y lavavo ya que sale mucho el olor a drenaje
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
excelente servicios
Stayed 1 night in Nov 2025
Verified

8/10 Good

alan

Liked: Cleanliness, amenities, property conditions & facilities
El precio y la propiedad son buena opción No hay estacionamiento y hay que dejarlo afuera aunque es seguro. Dentro del hotel hay mucho ruido
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Eduardo Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno podría mejorar pero en general bastante bien, queda un poco lejos del centro y no tiene estacionamiento pero el servicio y la limpieza muy recomendables. Las camas son muy cómodas aunque la puerta del baño solo es como la de una regadera.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pilar yesenia Águila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien cercano
Stayed 3 nights in Aug 2025