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Hotel Ciudad Real Centro Histórico

3.5 star property
VIP Access

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Photo gallery for Hotel Ciudad Real Centro Histórico

Daily cooked-to-order breakfast for a fee
A spacious interior with a high ceiling, a glass skylight, and a staircase with a black railing.
A spacious lobby with a central open area, columns, and a railing.
Daily cooked-to-order breakfast for a fee
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪1 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

A hotel room with a wooden headboard, a bed with white and orange bedding, a bedside phone, a remote control, and a mirror with a hanging light.

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board (on request), cribs (free), WiFi (free)

Deluxe Double Room

8.0 out of 10
Very good
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | In-room safe, iron/ironing board (on request), cribs (free), WiFi (free)

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

A bedroom with a bed, a nightstand, a wooden headboard, a wall-mounted light, and a framed tapestry.

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE DELUXE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Ciudad Real Centro Histórico is next to popular attractions like Museo de San Cristóbal and Plaza 31 de Marzo. This 31-room, 3.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Plaza 31 de Marzo - 1 min walk - 0.0 miles
  • Museo de San Cristóbal - 1 min walk - 0.1 miles
  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 76 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lumiere - ‬1 min walk
  • ‪Histórico Café Tostador - ‬1 min walk
  • ‪Cacao Nativa - ‬2 min walk
  • ‪Sabor A Mí Restaurant-Cafe-Bar - ‬1 min walk

About this property

Hotel Ciudad Real Centro Histórico

Guests of Hotel Ciudad Real Centro Histórico enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a ballroom, and wedding services.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes are also included. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 55 to 240 for adults and MXN 55 to 240 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • PLAZADIEZ
  • Sensaciones de Chiapas

Things to do

  • Bicycle tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 55 to 240 for adults, and MXN 55 to 240 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Ciudad Real Centro Histórico?

Hotel Ciudad Real Centro Histórico offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ciudad Real Centro Histórico?

As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Ciudad Real Centro Histórico on Aug 16, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Ciudad Real Centro Histórico?

This hotel is situated in Zona Centro, just steps from Plaza 31 de Marzo and Museo de San Cristóbal, and within a short walk of Mesoamerican Museum of Jade. You'll also find Santo Domingo Handicraft Market and Ex-Convent of Santo Domingo less than a mile away.

Is there parking available at Hotel Ciudad Real Centro Histórico?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hotel Ciudad Real Centro Histórico feature a casino at the property?

No, Hotel Ciudad Real Centro Histórico doesn't have a casino.

Is there an indoor pool at Hotel Ciudad Real Centro Histórico?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Ciudad Real Centro Histórico?

Couples staying at this hotel will appreciate amenities like streaming services as well as an al fresco restaurant and a bar/lounge.

Does Hotel Ciudad Real Centro Histórico have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Ciudad Real Centro Histórico have a restaurant with a breakfast menu?

Yes, Hotel Ciudad Real Centro Histórico has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotel Ciudad Real Centro Histórico allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Ciudad Real Centro Histórico.

Does Hotel Ciudad Real Centro Histórico have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Ciudad Real Centro Histórico?

The closest major airport to Hotel Ciudad Real Centro Histórico is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies at Hotel Ciudad Real Centro Histórico?

Yes, some guestrooms at Hotel Ciudad Real Centro Histórico offer a balcony.

Does Hotel Ciudad Real Centro Histórico have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Ciudad Real Centro Histórico.

Hotel Ciudad Real Centro Histórico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 523 reviews
Rating 8 - Good. 155 out of 523 reviews
Rating 6 - Okay. 50 out of 523 reviews
Rating 4 - Poor. 14 out of 523 reviews
Rating 2 - Terrible. 12 out of 523 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Excellent super friendly staff. I felt very welcomed! They Even changed us to downstairs room to accommodate my senior mom who can’t climb stairs. Room was very clean and hotel location was excellent! Loved my stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel with very reasonable prices.
Stayed 1 night in Jan 2025
Verified

8/10 Good

DONALD

Liked: Property conditions & facilities
Good place to stay in the city center.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Staff was great and the rooms were clean in a great location, right across the street from the main park and zocalo. The only issue was that the Internet was spotty at times and would be unavailable for short periods which is typical with hotels in older building.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous. So close to everything relaxing. The staff are amazing and do try to make your stay a great experience.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff is great, helpful and friendly.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Raoul

Liked: Cleanliness, amenities
Yes,but the floors were very cold they could have a little heat in the room to make it more pleasant .
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The room was fair.
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Loved the hotel and location fantastic The bar and restaurant close way to early Had 51 steps to get to room. Be sure and request lower floors—. Staff very accommodating—.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS GREAT. VERY HELPFUL
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ciudad Real could be better!

Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, in a colonial town of San Cristobal de las Casas. The staff is great and helpful. The continental breakfast was very good; the fruit was fresh, bread was delicious and coffee was surprisingly delicious. My room was very clean, lots of towels, the mattress was comfortable, not hard and the pillows were soft and medium, exactly the way I like them. The shower had a strong pressure, with hot water, which is a must in any hotel in a small town in Mexico. I would suggest you ask for a room on the second floor, on the left side, because there’s a Disco at the end of the block and lots of restaurants where the young crowd gathers at night. I slept very comfortable, did not hear a sound and the cleaning lady was so attentive to any room items you may need. I think this is the biggest hotel in town, right in front of the plaza and close to restaurants, which are many and walking distance to everything you may want to see. There’s really no need to take a taxi, unless you’re going on a tour, then a comfortable van, with AC, will pick you up at your hotel. I came solo for 5 days of relaxation and was very happy I stayed here, I shall return.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak
Verified

10/10 Excellent

María Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and location were great. Window was broken- would not close- fixed quickly. Pillows still need an upgrade- hard/uncomfortable.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

rony karina

Ok
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10
Stayed 2 nights in Jun 2023
Verified

8/10 Good

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Yilena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hffhb
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Fernanda

….
Stayed 1 night in May 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and friendly staff. This is my hotel of choise when I'm in San Cristobal. However, after arriving late, we inquiered about our welcome drinks (expedia benefits). We were shown some coupons and we asked whether we could use them the following day because it was late at night after a long trip. The person in the front desk said no. This lack of flexibility was a bit unwelcoming and not very service-oriented in my opinion.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Jesenia

Liked: Staff & service
First room what they gave has bad smell coming from bathroom pipe.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Cesar

Hotel itself is nice, it’s located in an amazing area but it is not sound proof. You can hear every single noise from both inside and outside the hotel all day and all hours of the night. There is a night club close by I am guessing because the thumping and bass of the music ran until about 4am. Noticed that Sunday there was no music. If I had known I would have brought ear plugs or my white noise machine.
Stayed 4 nights in Dec 2024