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Casa Mexicana Hotel

3.0 star property
Colonial hotel with a full-service spa and a sauna

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Photo gallery for Casa Mexicana Hotel

Exterior
Exterior
Interior
Interior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
28 De Agosto 1, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪3 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪119 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de Mexicanos, Casa Mexicana Hotel is adjacent to Café Museo Café and within a 5-minute walk of San Cristóbal de las Casas Cathedral. This 54-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Ex-Convent of Santo Domingo - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive

Restaurants

  • ‪El Mezcalito - ‬3 min walk
  • ‪PP's Pizza - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪Maya'e - ‬2 min walk
  • ‪Tortas Locas Hipocampo - ‬3 min walk

About this property

Casa Mexicana Hotel

Colonial hotel with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at Casa Mexicana Hotel. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a business center, a meeting room, and express check-out.
20-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.

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The price is $121
Jan 26 - Jan 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 140 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cucaracha
  • Los Magueyes

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 140 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Casa Mexicana Hotel
Casa Mexicana Hotel San Cristobal de las Casas
Casa Mexicana San Cristobal de las Casas
Hotel Casa Mexicana
Casa Mexicana Cristobal las C
Casa Mexicana Hotel Hotel
Casa Mexicana Hotel San Cristóbal de las Casas
Casa Mexicana Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

What's there to see within easy reach of Casa Mexicana Hotel?

This hotel is situated in Barrio de Mexicanos, just steps from Café Museo Café and Ex-Convent of Santo Domingo, and within a short walk of Mesoamerican Museum of Jade. You'll also find Plaza 31 de Marzo and Santo Domingo Handicraft Market less than a mile away.

Will I be able to park at Casa Mexicana Hotel?

No, there isn't parking available at the hotel.

Is a spa located at Casa Mexicana Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Casa Mexicana Hotel feature a casino?

No, Casa Mexicana Hotel doesn't have a casino.

Is there an indoor pool at Casa Mexicana Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casa Mexicana Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Casa Mexicana Hotel?

No, but this hotel does have a sauna.

Does Casa Mexicana Hotel have a restaurant that serves breakfast?

Yes, Casa Mexicana Hotel serves buffet breakfast for a surcharge each morning at Los Magueyes.

Does Casa Mexicana Hotel allow pets to stay free of charge?

No, pets aren't allowed at Casa Mexicana Hotel.

Does Casa Mexicana Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Mexicana Hotel?

The closest major airport to Casa Mexicana Hotel is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Can I book a room with a balcony at Casa Mexicana Hotel?

No, there aren't any guestrooms with balconies at Casa Mexicana Hotel.

Does Casa Mexicana Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Casa Mexicana Hotel.

Casa Mexicana Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 342 reviews
Rating 8 - Good. 111 out of 342 reviews
Rating 6 - Okay. 25 out of 342 reviews
Rating 4 - Poor. 6 out of 342 reviews
Rating 2 - Terrible. 8 out of 342 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return.
Stayed 1 night in Sep 2025

8/10 Good

Ingrid

Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying where staff was amazing and so kind
Stayed 7 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet doesn't work & Hotel doesn't care.

The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk friendly and quick.
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aiko

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jose, AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Aug 2024

10/10 Excellent

Jordan, Sioux Falls

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.
Stayed 2 nights in Aug 2024

10/10 Excellent

AMALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

SILVIA

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lourdes

Stayed 7 nights in Dec 2023

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Por el precio está bien, muy buena atención,
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2023

8/10 Good

Mark

Stayed 7 nights in May 2023

2/10 Terrible

Enrique

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
the staff was so bad ,I do never come back.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rodolfo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana
Stayed 4 nights in Mar 2023

10/10 Excellent

Edgardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic functionality

Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming.
Stayed 2 nights in Feb 2023

6/10 Okay

Harold

Stayed 3 nights in Feb 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans
Stayed 10 nights in Jan 2023

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