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Hotel El Zaguán Histórico

3.5 star property

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Photo gallery for Hotel El Zaguán Histórico

Sundeck
A corridor with tiled flooring, wooden beams, and framed pictures on the walls. There are potted plants and a red bench along the corridor.
A tranquil courtyard with potted plants and a tiled floor at Hotel El Zaguán Histórico.
A cozy interior with a sofa, a mirror, and a wooden ceiling.
A spacious living area with a brick wall, wooden staircase, and a cozy seating arrangement including a sofa and a bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29200
  • Place, Amber Museum of Chiapas
    ‪3 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, blackout drapes, iron/ironing board (on request)

Habitacion Twin

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A bed with a quilted orange blanket, pillows, and a white quilted bedspread.

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de La Merced, Hotel El Zaguán Histórico is next to La Merced Church and Amber Museum of Chiapas. This 5-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Amber Museum of Chiapas - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Buffalos Wings - ‬5 min walk
  • ‪Raices Restaurante - ‬6 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Restaurante tía Triny - ‬5 min walk
  • ‪Antojitos Carmelita - ‬5 min walk

About this property

Hotel El Zaguán Histórico

Guests staying at Hotel El Zaguán Histórico enjoy a gym, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include local meal delivery service, a communal living room, and a water dispenser.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Free long-distance calls, free local calls, and ceiling fans are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 5550620602

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Zaguan Historico
Hotel Posada el Zaguan
Collection O Hotel El Zaguan
Hotel El Zaguán Histórico Hotel
Hotel El Zaguán Histórico San Cristóbal de las Casas
Hotel El Zaguán Histórico Hotel San Cristóbal de las Casas

Frequently asked questions

Is a free cancellation option available at Hotel El Zaguán Histórico?

Hotel El Zaguán Histórico provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel El Zaguán Histórico?

As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at Hotel El Zaguán Histórico on Aug 3, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel El Zaguán Histórico?

This hotel is situated in Barrio de La Merced, just steps from Amber Museum of Chiapas and Regional Costume Museum, and within a short walk of Mesoamerican Museum of Jade. You'll also find Plaza 31 de Marzo and Santo Domingo Handicraft Market less than a mile away.

Will I be able to park at Hotel El Zaguán Histórico?

Yes, secured self parking is offered for free at the hotel.

Does Hotel El Zaguán Histórico include a casino on the premises?

No, Hotel El Zaguán Histórico doesn't have a casino.

Is there an indoor pool at Hotel El Zaguán Histórico?

No, there is no indoor pool at this hotel.

Is Hotel El Zaguán Histórico a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and meal delivery service as well as proposal/romance packages.

Are there hot tubs at Hotel El Zaguán Histórico?

No, this hotel doesn't have a spa tub.

Does Hotel El Zaguán Histórico feature a restaurant that includes a breakfast menu?

Hotel El Zaguán Histórico offers free full breakfasts each morning though there is no restaurant.

Does Hotel El Zaguán Histórico allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Zaguán Histórico.

Are there connecting rooms at Hotel El Zaguán Histórico?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel El Zaguán Histórico?

The closest major airport to Hotel El Zaguán Histórico is Angel Albino Corzo Intl Airport (TGZ), which is about 27.7 mi away.

Can I book a room with a balcony at Hotel El Zaguán Histórico?

No, there aren't any guestrooms at Hotel El Zaguán Histórico that offer a balcony.

Hotel El Zaguán Histórico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel. Staff were very helpful. The place is beautiful and charming. Within walking distance from the city center. Breakfasts was good. A great place to explore San Cristóbal and its surrounding area.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sandrs

Liked: Cleanliness
Yes breakfast menu was always frdh delicious. Since we stayed 13
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Romelia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023
Verified

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación tranquila y limpia
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, las camas son súper cómodas y el personal es sumamente amable. El desayuno está incluido y está sabroso. A unos pasos del mero centro de San Cristóbal.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Aldo Javier

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, personal muy amable, desayuno basto y rico, buena ubicacion, lo recomiendo ampliamente
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vayan a este hotel, es hermoso, histórico, acogedor, limpio y con una atención insuperable, nos encantó
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, amenities
Todo muy limpio y cómodo. El personal muy atento. El desayuno muy bien
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto muy limpio y todos muy amables, regresaremos otra vez
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un des meilleurs hôtels de nos nuits au Mexique, taille humaine, personnel très serviable. Très belle décoration et calme.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hilda Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar, acogedor y bonito.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Raul Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everyday. Buen servicio y limpieza. Perfecto lugar para regresar.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar no existe, es estafa
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy limpio, céntrico, desayuno sencillo pero rico, su personal de lo más amable y servicial, lo único que no me gustó fue que el agua se acaba muy rápido
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voll zufrieden.

Es hat mir hier gut gefallen. Rund um die Uhr war immer einer ansprechbar. Man hat alles möglich gemacht, die Wünsche zu erfüllen. Frühstück war klein, aber ausreichend und liebevoll zubereitet. Frühstücksraum ist leider nur über eine enge Wendeltreppe zu erreichen. Ich würde dieses Hotel wieder nehmen. Einen kleinen Kretik-Punkt gibt aber doch. Die Handtücher müssten mal komplett erneuert werden 10 min Fußweg ins Zentrum. Zum Bausbahnhof ca. 15-20 Minuten. Kann mit Gepäck anstrengend sein. San Cristóbal ist eine kleine überschaubare Stadt, aber der Verkehr ist verhältnismäßig sehr stark. Bürgersteige sind zum normalen Lauf eigentlich nicht geeignet, sehr schmal und teilweise auch sehr hoch.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy bonito y con excelente atención por parte de su personal.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EL PERSONAL SE LLEVA LAS PALMAS, SON ESTUPENDOS.

Agradable lugar, son solo 5 habitaciones lo que te hace sentir como en casa … El desayuno es rico y variado y esta súper bien ubicado, caminando a pocos pasos estás cercas de la mayoría de los atractivos … En general, TODO muy bien, la relación calidad-precio es estupenda; pero lo que se lleva las palmas es LA ATENCIÓN DEL PERSONAL, súper amables y serviciales, muy en especial MARY; créanme que hacen todo lo posible por atenderte de lo mejor. Gracias por esta increíble estancia.
Fachada del hotel
Stayed 5 nights in Dec 2022
Verified

10/10 Excellent

David Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de todos los empleados fue excelente, el desayuno increíble y el ambiente en general súper agradable y seguro
Stayed 2 nights in Oct 2022