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Recent guest reviews

Check in was easy. The front desk staff was friendly. Free self parking. The rooms were decent but showing their age.

Run down property with unhygienic and extremely old and unclean rooms. Broken toilet seats. Found an eyelash in the bed. Stains all over — carpets, linens, and couches. This may have been the dirtiest hotel I’ve stayed in a while.

Very old and run down. Room didn’t seem very clean at all

Just not at all what it apears to be from on line. But the staff is teal friendly

This property is so outdated and old. Only one entry, and one elevator. The first room we were given smelled like cigarettes. The second was slightly better, but its vent would circulate cigarette smoke from other rooms. The linens were not the cleanest, as there were some stains on it. The maintenance of sink and hooks were loose. Carpet old and icky. I do not recommend for families with children, especially since there is limited maid services during pandemic.

Clean

This was quite literary the most disgusting hotel I’ve ever stayed in. Very old and not well cared for. Our first room had mold and was damp. Our 2nd room had no shower handle and rust all over the bathroom. Carpet was dirty and lightbulbs burnt out etc. Do not stay here!

I didnt like the fact they didnt properly clean the room

I thought location was good for what I needed rooms for a very nice staff was friendly.

They gave you free bottled water when you checked in and not unique but they upgraded me for free that was cool... Dislike was there elevators are horribly slow

very quiet and relaxing staff very friendly and professional I had an excellent view from my window wish i could stay longer:)

Date Ave Sacramento CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel places you within a few miles (5 km) of McClellan Conference Center and Discovery Museum Science and Space Center. This 3.5-star hotel has 230 guestrooms and offers free in-room WiFi, free self parking, and a gym.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel's 230 rooms are air-conditioned and provide coffee makers, free newspapers, and safes. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are other standard amenities.


Property features

At Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking (Living Room)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

1 King Bed | Sleeps 2

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Tub)

1 Double Bed | Sleeps 2

Guest reviews for Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel

Everyone (25) Couples (2) Family (4)
4
Partner Couples

Check in was easy. The front desk staff was friendly. Free self parking. The rooms were decent but showing their age.

By on Oct 9, 2021

Review comment responded on Oct 15, 2021

Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza

1
Everyone

Run down property with unhygienic and extremely old and unclean rooms. Broken toilet seats. Found an eyelash in the bed. Stains all over — carpets, linens, and couches. This may have been the dirtiest hotel I’ve stayed in a while.

By on Sep 30, 2021

Review comment responded on Oct 15, 2021

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. I hope you reported the matter to the desk and they relocated you to another room. This is completely unacceptable. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,

1
Business Business

Very old and run down. Room didn’t seem very clean at all

By on Sep 19, 2021

Review comment responded on Oct 15, 2021

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,

3
Everyone

Just not at all what it apears to be from on line. But the staff is teal friendly

By on Aug 24, 2021

Review comment responded on Oct 15, 2021

hello, Thank you for your feedback. I am happy to hear your positive feedback regarding staff. This property is aged and last time we did renovation was 3 years ago. With Covid the area has changed alot. Nearby business closed and homeless people moved in. Recently, there has been a shift and the surrounding is improving. Again, Thank you for your business.

2
Family with small children

This property is so outdated and old. Only one entry, and one elevator. The first room we were given smelled like cigarettes. The second was slightly better, but its vent would circulate cigarette smoke from other rooms. The linens were not the cleanest, as there were some stains on it. The maintenance of sink and hooks were loose. Carpet old and icky. I do not recommend for families with children, especially since there is limited maid services during pandemic.

By on Jul 20, 2021

Review comment responded on Aug 9, 2021

Dear valued guests, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments

5
Partner Couples

Clean

By on Jun 19, 2021

Review comment responded on Jun 19, 2021

Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza

1
Family Family with small children

This was quite literary the most disgusting hotel I’ve ever stayed in. Very old and not well cared for. Our first room had mold and was damp. Our 2nd room had no shower handle and rust all over the bathroom. Carpet was dirty and lightbulbs burnt out etc. Do not stay here!

By on Jun 1, 2021

Review comment responded on Jun 3, 2021

Dear valued guests, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for the inconveniences you faced during your stay. It is certainly very disappointing the hear that there was multiple issues. Things that could have been easily prevented before arrival. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

1
Everyone

By on May 26, 2021

Review comment responded on Jun 8, 2021

Dear valued guests, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

3
Family with small children Family

I didnt like the fact they didnt properly clean the room

By on Mar 23, 2021

Review comment responded on Mar 31, 2021

Thank you for taking the time to share your experience with us. We apologize for not meeting your expectations during your stay with us. We hope that you will give us another opportunity to make it right. Thank you,

2
Everyone

By on Feb 10, 2021

Review comment responded on Mar 31, 2021

We hope you will give us another opportunity to make it better. Thank you

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel

5321 Date Ave, Sacramento, CA 95841
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