Country Inn & Suites By Carlson, Ruston, LA3.0 out of 5.0
Recent guest reviews
This hotel was perfect for our 2 night stay in town for a family wedding. Our small dog was welcomed and did fine. The hotel is clean, staff is very accommodating and the free breakfast is one of the best I've had. I wold definitely stay here again.
Great , clean room. Friendly and polite staff. Nice breakfast. The location was not easy to get to. I had just left the interstate and had to make a quick right to get to the road leading to the hotel. I someone behind me who was very angry and seemed to think that I had cut him off. Not my fault. The set up was not great!
We booked online and reserved a room that slept 6 (we are a family of 5). After a long night of driving, we checked in at 11:30pm to find the room for us only slept 3. Feeling disappointed, I went down to speak to the staff and all non-smoking rooms were booked. The front desk associate apologized numerous times and offer 2 rollaways. He brought them to our room within 10 mins and apologized again. We ended up with a comfortable nights sleep and ready to take on another day of driving. What could have been a very uncomfortable stay was actually a pleasant one. This being our first stay at a Carlson property, we would return again and recommend to others. Hopefully, whoever selects rooms for reservations will pay closer attention to the # of occupants, but at least they had a great staff to accommodate us!
This this hotel was one of the best hotels we have ever stayed it was very nice to stay in the room for very clean the staff was very nice the breakfast was very delicious everything was top quality with this hotel in comparison to other hotels I have stayed in it was up in the line with the hotel in New Orleans
This was a very comfortable stay. We would recommend this hotel to friends and family without reservation. (Hee hee). NOTE: The highest floor would be the best as there is some footstep noise from the floor above.
The room was clean and comfortable, staff very helpful, breakfast good, and the price was good. The noise was a little loud from the interstate but we turned the fan on so that it would run constantly to drown out noise and it was fine. Will stay here again.
The hotel was very clean and beautifully decorated. Upon check-in we were greeted by a very friendly and knowledgeable from desk clerk, and he made sure everything was perfect before letting us proceed to our room. The room was large and exceeded our expectations. Breakfast the next morning was a mixture of both hot and cold items with juices and other beverages to choose from. I would definitely recommend staying at this location of traveling through Ruston.
Upon check-in, I was told they only had a queen handicap room and smoking rooms available. I did not want a smoking room, so I chose the queen handicap room. After getting settled, I noticed the piece on the shower wall that secured removable the shower head was broken. When I informed the front desk, magically a new non-smoking room became available. Later that night I went to use the business center and neither computer would connect to the Internet. I informed the front desk, who could not fix it. He said he also called the general manager, who also did not know how to fix it. No apology, no accommodation, uncaring attitude. In the morning I went to use the fitness center, which contained only 3 fitness machines. Two were broken/inoperable and the treadmill (which did work) was ancient and rusted. Very subpar, frustrating experience.
Hotel & room was clean and modern. Comfortable bed. Good selection for breakfast. Dishes and silverware was a nice touch. Staff was friendly and accommodating. I would recommend this hotel to travelers.
Although the hotel is older and could use some updates, the staff was polite and helpful, the location was ideal for my needs and the room was decent. I have a room allowance that is limiting but for the amount the room was good. The mattress could use updating.
Country Inn & Suites By Carlson, Ruston, LA places you within 2 miles (3 km) of Louisiana Military Museum and Railroad Park. This 82-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Louisiana Tech University is also 2.4 mi (3.9 km) away.
Free buffet breakfast is included with your stay.
Country Inn & Suites By Carlson, Ruston, LA's 82 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels and video-game consoles. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests staying at Country Inn & Suites By Carlson, Ruston, LA enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 138 reviews