Country Inn & Suites By Carlson, Ruston, LA3.0 out of 5.0
Recent guest reviews
good value, extra clean, friendly service. only problem- NO VENTS in bathroom. My sons at LaTech came to visit and swim. beautiful clean pool and surrounding leisure areas. Great breakfast and evening snack of fresh baked cookies.
My only complaint when housekeeping came to clean the room. They took the wet towels on the floor, put 4 large towels on the bed, but failed to make up the beds, clean the bathroom and throw out the trash. I thought it was because we went to breakfast. When we left and returned later the room was just like we left it.
Room I wad sold was supposed to hold up to 5 people. It has 1 king and a chair. My kids ended up on floor and a blow up mattress. Don't advertise what u don't have. Parking was even worse. I Parked clear out by the highway with a semi also illegally parked. Kinda hope I get a ticket because I took pictures of parking lot and there is not 1 spot to park. I would have been better off to spend my money anywhere else. Alan
We stayed here for a wedding we were attending because the family had reserved a block of rooms. We were extremely pleased with our room, the friendly staff and ease of check in and out. My husband said it was one of the best hotel breakfast he had ever had. The hotel is conveniently located right off of I- 20.
3 Rooms-- I went with a group and we had three rooms. Room 1 didn't have working air and the person was moved. Room 2 didn't have working air, had low shower water pressure, and their room wasn't cleaned each day. Room 3 was fine, but the staff didn't clean the room the first day. A member of our party overheard the staff talking about how they didn't have enough clean linens for guests. Even if they didn't have enough clean linens, emptying our trash daily would have been nice. We went out by the pool. The door to get back in didn't work. There's an emergency phone outside-- it didn't work. We had to find a cell phone to call someone to let us back in. The door was not fixed during our stay nor was a warning sign put up about not being able to get back in. Each of our keys repeatedly deactivated. Overall, the place felt safe, our bed looked clean, and the breakfast was nice. The group consensus was that we would rather pay a little more on our next trip and try a different hotel.
First room was quiet and very nice. When moved we were close to high way noise and generator noise. Bring your ear plugs. Employees were very nice and helpful. Management was not so. The pool was clean.
Great hot breakfast.....clean room, good landscaping. Solid choice for a layover as you are road tripping. Beds comfortable, good.linens..no complaints. Nice staff little confusing to get to from road
Went through four rooms on the day of check-in because the first room sheets was cover with hair, the second room AC had an antifreeze leak, and third room there was a spider in the bed The young lady De'Erika was very helpful and patient with providing a quality room. House keeping was very friendly as well, but one front desk employee My'Ocean was very unfriendly and unprofessional. I went to the front desk because my room card needed to be reactivited twice in two days and she never greeted me to ask what was need, but just stared. Customer service is not for her.
We enjoyed our one night stay in Ruston. Play at LaTech was excellent. This Hotel was very nice. We did not use the pool or wi fi but we did enjoy the breakfasts. They offered a variety of hot and cold breakfast items.
My father and I arrived on a Saturday afternoon. Our room wasn't quite ready, but we arrived early. By the time we settled in the breakfast area, we were informed that our rooms were ready. Very comfortable. The temperature was easily controlled. I slept very well and had a nice breakfast. Had I not been on a diet, I would have loved to have tried the biscuits and gravy
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Country Inn & Suites By Carlson, Ruston, LA places you within 2 miles (3 km) of Louisiana Military Museum and Railroad Park. This 82-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Louisiana Tech University is also 2.4 mi (3.9 km) away.
Free buffet breakfast is included with your stay.
Country Inn & Suites By Carlson, Ruston, LA's 82 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels and video-game consoles. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests staying at Country Inn & Suites By Carlson, Ruston, LA enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 154 reviews