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Payed for a king bed but instead got two twin beds put together in order to made it look like a king.
staff not accommodating, wifi goes out every second, bed is like the cheapest mattress ive ever sleept on.
I believe this should be the expectation for most 4-star hotels in EU. I have tried this multiple times and if you want US like big comfortable rooms, be ready to pay for more in a hotel setting. The breakfast is average too. So here is my recommendation - stay in a apartment, B&B or better from AirBnB super hosts . That’s what we did for our Tuscany trip, will update you in a weeks time. Enjoy Italy otherwise, the lovers of history, culture, art and food are in for a great time - Harsh
Stayed 1 night in the annex building. Room was recently updated. The shower was good and the bathroom had more space then the other hotels we have stayed at in Italy. Only a couple of blocks from the trevi fountain and near a good selection of restaurants.
Walking distance from metro. Very good location . Nice room
Great location between Spanish Steps and Trevi Fountain, walk to everything from the hotel. Super helpful staff. Very good European style breakfast. Clean. Great restaurants within walking distance. Extremely happy with the hotel. Only criticism is their Wi-Fi signal was weak and dropped the connection several times. If that's fixed then it's perfect.
We stayed for 3 nights in April 2017. When we came in to check in, the lady at the front desk was busy with something and when she finally started taking care of us, she wasn't paying much attention and gave us some wrong answers - which she apologized for (saying her mind is somewhere else etc). However, she did neglect to tell us that we need to put the room key in the slot in order to have electricity in the room and also that we needed to pay the city tax (6 euros per person per night) in CASH upon checkout. We had no idea; so of course the lights went out in the middle of our unpacking and then we had to struggle to find cash to pay the city tax at our 7 am checkout. It was very stressful. The front desk needs to pay attention to their guests and provide all the details at check-in. The breakfast buffet was excellent with a lot of options. We enjoyed it. However, the staff seemed to be annoyed with us to the point of being rude when we happened to be the first guests eating at 7 am. The room was cleaned daily, very nice. The bathroom was spacious with a nice shower. The location is convenient - about 5 mins to the Barberini metro station, walking distance to Trevi Fountain and Spanish Steps. We also walked to the Pantheon and Colosseum.
Location is ideal, close to shopping, landmarks and metro station. Don't expect much from the staff; but hats off to the cleaning team, the room was always meticulously maintained.
nice small hotel good location no hot water in the shower, switched rooms after long arguments.... i will not stay there again
Wonderful place, great breakfast with variety, attentive staff, exellent location between Fontain the Trevi and Spanish steps.
We were the first guests in a newly renovated room - so clean!! Shower was GREAT. Breakfast was the best of all the hotels during this trip -wide variety of different warm dishes each day in addition to the usual baked goods. Convenient central location within walking distance to all major sites. Only downside was that the room was small. But it was OK b/c we didn't spend much time in it. Would stay here again.
The staff was amazing and soooooo friendly. The location is perfect; 2 mins from the Spanish steps and a couple more to trevi fountain and the pantheon. Room was extremely clean and comfortable and breakfast buffet was more than we ever expected. Anyone travelling to rome looking for the perfect central location needs to stay here.
A few minute walk from the Spanish Steps. The staff was friendly and the room was clean. However, the room was very small.
We stayed just for a night before our flight out of Rome. Great value, very clean, AC works well, nice staff.
Room and location were fine. They offer internet, however, it is a weak signal and doesn't pick up in all parts of the hotel including my room. I tried with 2 different iphones and an ipad. If you move to a different part of the hotel, it works. Very disappointing. I had to pay a lot more money to buy a local SIM card and an internet plan. I stayed there in March. They heat the rooms to a rediculous 78 degrees F (25 degrees C). They refuse to turn on the AC or lower the heat. Very uncomfortably hot.
When you get to the hotel, you don't think it's a hotel. Very small entrance and elevator. But when you get t the top, it's quite nice!
This hotel was great. The location does not get any better. You walk out of the hotel and at the top of the street you are at the top of the Spanish Steps. We walked everywhere; never had to take a cab or the metro. The room was brand new and very, very clean. The bathroom was amazing for European standards; it was large, very clean, with a tub and a waterfall shower. We loved it! Complimentary breakfast was very good every day. The only downside was the "lobby" is on the 5th floor and the elevator is small for people and suitcases, but they will be moving that to the first floor since they are renovating. We will definitely stay there again. Great experience.
Good service , very clean, friendly staff . Perfect location . Had a great experience. However the beds were uncomfortable .
Nice Hotel with modern amenities. close to spanish steps/popolo and trevi fountain. tiny elevator that can be scary.
Located in Rome City Centre, Trevi Collection Hotel is within a 5-minute walk of popular attractions such as Via Veneto and Piazza di Spagna. This 70-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.
Start your day off with breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 70 rooms provide safes. Guests can expect to find free WiFi.
At Trevi Collection Hotel, guests have access to free WiFi in public areas and laundry facilities. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage.